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AIA eBenefits App 4+
AIA eBenefits App
AIA Singapore Private Limited
-
- Free
iPhone Screenshots
Description
Designed exclusively for Singapore members of the AIA Employee Benefits Scheme, AIA eBenefits App makes it easy for you to access your insurance benefits any time, anywhere. View your employee benefits at a glance, find nearby panel clinics with just a few taps and submit your claims from your smartphone.
Here are some of the features you'll enjoy:
- Employee Benefits: View your eCard and the employee insurance benefits available to you.
- Panel Clinic Locator: Find panel doctors near you. You can search by location, district or medical specialty.
- eClaim Submission and Claims History: Submit your claims and view your claims history.
- About Claims and Contact Us: Learn more about the AIA Employee Benefits Scheme from our FAQs, and contact us if you have further questions.
The AIA eBenefits Mobile app is compatible with iPhone devices with iOS 16 or later.
It is best experienced on iPhone 14 and above.
What’s New
Version 1.8.2
Thank you for using AIA eBenefits App.
We've enhanced the usability of the app to improve your experience.
Ratings and Reviews
No GP option in outpatient claims
Suddenly there is not option of GP when submitting out pairie to claims ?? Even in old app it is diapered? Why? Only see dental and white coat as two options. No GP, specialist and Paediatric outpatient options when submitting claims. AIA should check fist check before releasing app updates. Or explain in app how to submit for claims for these missing claim types options..
Developer Response ,
Thank you for bringing this to our attention. We are sorry for the inconvenience faced and would like to make things right. Could you reach to us at AIA_FeedbackCS@aia.com so that we may be able to contact you and resolve the issue that you are facing. Thank you
Difficult Login, Information Seldom Loads
The password requirement has all these secret requirements NOT written in the prompts, like “no consecutive 3 characters” or “no common words” (what is a common word anyway?!) that forces the user to waste at least 20 minutes attempting different combinations. Then it will send you an OTP. And even with the OTP, you cannot “request OTP too often” so you waste another 5 min waiting like an idiot between confirming new password, and login again with that password. This is a horrible experience, especially when you’re feeling sick. The whole process feels like it was built by overzealous security people who never actually tried their own product.
Lastly, the list and map view both don’t load beyond 5 clinic options, and crash whenever you try to load more.
Loading
Choice is wider and easier to used but loading is quite slow.
App Privacy
The developer, AIA Singapore Private Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- AIA SINGAPORE PRIVATE LIMITED
- Size
- 54.8 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 12.4 or later.
- iPod touch
- Requires iOS 12.4 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © AIA Singapore Private Limited
- Price
- Free