GP, Paediatrics & Mental Wellness services available.
Teleconsult a Singapore-registered doctor on your phone at your convenience, and manage your healthcare needs on one app.
Consult with Paediatricians for your children, or speak with Mental Wellness Professionals (Psychologists and Psychiatrists) via on-demand / appointment booking basis.
WhiteCoat is the first telemedicine provider in the Ministry of Health (MOH) Singapore’s regulatory sandbox, and is also available in Indonesia.
Kini telah hadir WhiteCoat, sebuah layanan kesehatan yang membantu Anda untuk berkonsultasi via video dengan Dokter Umum teregistrasi di Indonesia, atau Dokter Umum teregistrasi di Singapura melalui ponsel dimana pun Anda berada dalam hitungan menit.
Mulailah telekonsultasi pertama Anda; Unduh WhiteCoat sekarang.
- Application improvement.
- Bug fixes for improved performance.
Ratings and Reviews
Big Thank You
Telemedicine didn’t come first to mind but in view of current covid, we decided to leverage on video consult on what we thot was a minor ailment. Our son had a red eye which developed overnight and worsened through the day. Our initial thought was conjunctivitis. However , Dr P assessed via video call that it might be a case of corneal ulcer which requires immediate attention and recommended A&E (weekend, no ophthalmologist specialist clinic was opened). We played safe and went to A&E and was immediately asked to see a specialist. Son was diagnosed with an aggressive viral infection which would have compromised his eyesight with every day of non- treatment. So big thank you to Dr P. We are very grateful - our son is now on path of recovery (thankfully no cornea scarring envisaged)
Lousy and appalling service
Wanted to do a supervised ART test but was prompted by their app to do a teleconsult with a GP to get a referral letter. Paid $50+ and when I could book the supervised ART, it shows only the earliest time slots next day at 10am when I’m already covid positive in the evening the day before. I’d to go to the isolation facility asap thus the reason for a teleconsult. The app should have allowed us to check the timings before doing a teleconsult. In the end, I’d to go down to a physical clinic which was way more convenient. To add on, the lady who called me about this issue - her attitude was way too atrocious. She insisted that there’re no complains on this thus it’s not an issue LOL? To think of it, people might have got no choice to wait for ART the next day as they’ve already paid for the GP teleconsult right since it’s $50+ right? Do use at your own risk as the customer team seems to have rather bad in dealing with situations. If she could have empathized with my situation and offered solutions or improvements moving forward, I might have let the issue slide. But no, she was just rude and didn’t let me speak the whole time until I’d to raise my voice. She also asked me to go ahead to use other apps next time lol 😂
Developer Response ,
Hi debsong, we regret to hear that your experience was less than ideal and thanks very much for taking the time and effort to share your feedback with us. We will look into this issue, and we hope to do better next time. Wishing you a speedy recovery!
Efficient and Professional Service/App
Recommended! Tried out Whitecoat’s tele-consultation services a couple of times recently, and have to say this is now my preferred mode over physical visits to the clinic. Was earlier sceptical on seeing a doctor over a video conference, but the doctors here that I have encountered thus far are meticulous, and were able to diagnose my issues professionally. There was also almost no waiting time to link up with my attending doctor, medications reached my doorstep within three hours. Great service for not-so-serious ailments that do not require physical examination/tests. Goodbye to long waits/queue-time at physical clinics!
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- WhiteCoat Holdings Pte. Ltd.
- 156.3 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, Indonesian, Vietnamese
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- Copyright © WhiteCoat Holdings Pte. Ltd.. All Rights Reserved.