NETS App 4+

So hard to do just a simple top up or even to activate auto top up. Session keeps timing out even though doing it at a normal pace. Do we need Olympic level typing speed? Usually takes multiple time to scan the card with the app. Flashpay but definitely not happening in a flash. Finally got to key in all credit card details (no Apple Pay or auto fill feature) but runs into error when submitting payment. Restart everything and then session times out. Stuck in endless loop of frustration. All just to top up. Much faster to just do the manual means. Please pay your developers more.
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Update: 2 Years later.. Finally they have a feature to save your credit card. But…. After saving the card, the app doesn’t allow you to top up but get stuck in the loop of always asking you to add new card.. so now I can’t even top up via the app. Took so long for them to implement such a simple feature but they still get it wrong. Is there no testing process in this company? Seriously need to review their tech management process… Lack of competition is making this company sloppy and just churning out terrible products.

When keying in credit card details to do auto top up, when I toggle the screen to my photo album to check my card number, the app will delete all my filled up info and say that I have used the back button. When I finally dig out my physical card so that I dun have to toggle my screen, it ask for the opt that was sent to my phone. When I open the message to read the otp and toggle back to Nets app , it says timed out. Seriously testing my patience. Decided to delete app and top up via car park machine. Cannot believe the app is launch by a reputable company like Nets. After reading reviews that even if u successfully top up via app, the card did not top up but bank account deducted. Is this a scam or what? Please get your act together please.

Was skeptical using the app given bad reviews. Card scan requires you to know where the nfc chip is located in your phone. I fumbled abit initially could not do the first scan but after some testing found scanning my card near the top part of my iphone 8plus works more consistently.
I do not have any timeouts etc when keying in card info and then otp like others say.
I find this is convenient in the event I cannot find where the machine is located for carparks.
I think maybe the initial releases of the app was buggy long ago but i feel it has improved since.
I have topped up my nets card thru the app quite a few times already with few/no issues. Card scan being the only one depending on phones nfc chip.