Pickupp User - Shop & Deliver 4+

Reliable & Affordable Delivery

Hong Kong Pick-Up!

    • 3.9 • 381 Ratings
    • Free



We’re the only platform you’ll ever need to meet your on-demand delivery needs.

“What time will my parcel arrive? How can I deliver this in time? Why is the delivery cost so high?”

With Pickupp’s door-to-door delivery services, you’ll never have to face such headaches again.

Are you a business who needs to deliver food, flowers or even e-commerce items to your customers? Or an individual with occasional last-minute delivery needs? Book a delivery with us now and have your parcel delivered in 4 hours!

On this app,
- Create a delivery order in 1 minute
- Get an instant affordable quote with NO hidden cost
- Track your parcel 24/7 & know exactly where it is at all times
- Free photo proof of delivery with e-signature
- Organise your orders and keep track of every delivery order you’ve ever made

For days when you do not need delivery services, Shop On Pickupp!
- Exclusive deals with free delivery to your doorstep
- Select your desired delivery date and time slot for any purchase with us
- Explore a variety of products, from food to retail.

An app that provides fast, reliable, and affordable delivery services alongside exclusive deals? Yes, please!


About Pickupp:

Pickupp is a technology-enabled delivery provider that serves over 50,000 merchants across Hong Kong, Singapore and Malaysia. Since we started in 2016, we’ve been supporting thousands of businesses with delivery solutions that has optimised efficiency and improved their logistics cost savings.

What others say about us:

“Delivery has been a headache for us until we met Pickupp. Their 4-hour on-demand delivery provides patients with great flexibility, and at a very affordable cost.”
EC Pass (Chinese Medicine Clinic), Hong Kong

“Since we changed to Pickupp, we’ve been able to scale our business by offering same day deliveries across Singapore. Pickupp is very affordable. They give a lower price but promise a higher commitment to the delivery.”
Cat & the Fiddle, Singapore

“Pickupp has been a great trusted partner for our delivery needs. During peak sales periods such as Valentine’s Day, their sophisticated system has helped us run smoothly.”
Flower Chimp, Malaysia


Learn more about us: https://pickupp.io

Contact Us!

HK: hk@pickupp.io
SG: sg@pickupp.io
MY: my@pickupp.io

What’s New

Version 2.38.0

We're working hard to make the app even better. As always, this release brings you important fixes and improvements. Thanks for using Pickupp!

Ratings and Reviews

3.9 out of 5
381 Ratings

381 Ratings

constancegohwhq ,

Efficient and Convenient

A user-friendly app that provides customers with a variety of stores to choose from :-) Thought it would be a tedious process but it was very straightforward and simple. My previous experiences proved that the tracking system was accurate and the delivery guy came within the designated time slots too! Overall a pleasant experience with this app.

teeasam ,

Be warned for non-cancellations, unhelpful support and delivery way off the timeframe

Tried using this app for 3 food deliveries, and only 1 came on time (the rest came 3 hours after the stipulated timeframe). Communication with the support team was frustrating because they were inconsistent with their SOP: at one point they sent an SMS to request an alternative delivery address because the delivery was past office hours (9pm), while their helpdesk said the change of address was not possible. Apparently they have a strict policy against cancellations, but at some point they also asked if I would want to consider a change of delivery date. The bottomline is that it did not matter if you ordered one week or two days in advance, because they probably do not have enough delivery agents to ensure punctual delivery. And be prepared for the helpdesk team to ghost you and then only reply after your order has reached you. Use at your own risk.

unhappylongtimesupporterofTCC ,

Company of scammers and money grabbers

Made an order for same day delivery but was only told money needs two days to process after. Then service team seen but refused to answer my queries in chat, until the 4th online decided to grace me with some. But he too was rude and unprofessional. And kept asking for money instead of listening and advising to my questions. Then a Davina was the only staff willing to help. I finally could proceed with the order the next morning. For more than 14 hours it was “contacting agent” and to my dismay I was told “no drivers available” only at 7+pm, to which I tried Lalamove and got a courier within 5minutes. Right now, an Aisha is being really difficult and withholding my monies as “need to top up to get your money back and we will take a 20% cut” yeah for the inconvenience and terrible service they dare to. Overall dissatisfied, will recommend LALAMOVE instead

App Privacy

The developer, Hong Kong Pick-Up!, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


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