Screenshots

Description

With StarHub TV+, you can enjoy unlimited entertainment anytime, anywhere. From movies, dramas, variety programs, to kids TV shows and Live sports, there is something for everyone in the family. Simply select any of our packs to subscribe and start streaming.

On Demand - Binge watch your favorite movies and TV shows on demand.
Live TV - Check TV schedule and watch Live channels on the go.
Multi-device access - Available across mobile, tablet and popular web browsers (PC & Mac), so you can watch and resume across all devices.
No data charges - StarHub Mobile postpaid customers will enjoy no data charges when you stream on StarHub TV+ app.
Companion app - Existing StarHub TV customers can watch your subscribed channels on StarHub TV+ wherever you go.

For supported devices and FAQs, please refer to www.starhub.com/tvplus-faq.

Terms of Use: https://www.starhub.com/content/dam/starhub/legal-notices-and-terms/consumer/starhub-tvplus.pdf

What’s New

Version 5.0.2

We have rebranded StarHub Go to StarHub TV+ on 23 Jun, and updated our app with a new look.

Some features like Chromecast and Watch List are not available at this moment, but we are working to bring them back soon.

Important Notice for existing StarHub Go users:
Please update your current app to this latest version to continue watching your favorite shows.
As your watch history will not be carried over, do take note of where you left off on the shows that you are currently watching, before you update your app.
Please refer to our FAQs on www.starhub.com/tvplus-faq.

We will continue to update our app for new features, bug fixes and better performance.

Ratings and Reviews

1.6 out of 5
322 Ratings

322 Ratings

Meng Teck ,

Buggy App

Assuming if I am satisfied with the media content, I still encounter many bugs with viewing the content. Most of the bugs are related to casting on Google chrome device. One common problem is the streaming playback is in a muted mode and I have no way to unmute it. (Tried the App and Chromecast to no avail) The simplest way I found is to reset Chromecast (and sometimes the App as well). Another common problem is the streaming media doesn’t playback and the App became irresponsive. The solution I found is to toggle the App between background and active screen (strange isn’t it) to reveal the “Play” button. A third issue I found is the App often display an error message of “streaming devices exceeded limit” when I select different episode of media on the same device. In fact there was only one device streaming. Fourthly, when I was viewing a Chinese entertainment catch up programme, I encountered an error of “streaming media encoding could not be played on your device”. I believe most users would like to watch media through casting on TV and I find these bugs are unacceptable. Too many bugs and too painful to use the App. No wonder Starhub is losing market share despite a tightly regulated market in Singapore.

Developer Response ,

Hi Meng Teck,
You are able to cast content to TV via Chromecast - we don’t support AirPlay for now.
We also offer 1 month free subscription when you subscribe through your StarHub postpaid bill.

For your crash issues, we apologise for your experience. Please drop us an email at customerservice@starhub.com with more details and we will be sure to resolve these bugs in our upcoming releases.

DNAlvin ,

New StarHub tv+ not drama friendly

I am guessing the new app Developers did not design the app with a drama user navigational approach in mind.

no issues on continue and resuming from the middle of an episode/ movie, but please Try watching the drama have an experience of eg. say continuing from a ‘next’ new episode of 47 after 46 - on the next day/Week?

Without the previous ‘add to my watch list’ or play next episode option, once uve left the title’s main page on a new day or have navigated away, you probably will have to re navigate, finding the drama again, and scroll to the correct episode due to non-user saved preferences in place.

To add to the frustration, I can’t play the videos after all these re-navigation, episode thumbnails just didn’t respond and don’t play, supposingly not getting the media from the server to play. (Hub City : Perfect Match Episodes 46-50 not playing)

Dissapointed. App closes.

Will you be reconsidering subcription go renewal with my experence? I’ll let u make your own judgement

Gohg111 ,

Not a 5 star app but not that bad either

I’m a new Starhub TV subscriber so didn’t have the unpleasant experience of switching to Tv+ & realize it’s less than what it was before. 4 stars purely as an app on mobile devices.

The app works fine on iPad and iPhone; although FAQ stated we can watch TV+ via browser or app, the shows do not load on Safari ie I don’t have an alternative option other than the app.

Compared to Netflix- not great since it only supports live streaming. There’s no free to air local channels either, which is fine cos there’s MeWatch. Also you can’t save favorite channels or shows, so it’s a constant search for content. Compared to Singtel Cast where I was able to watch via airplay, this is disappointing - starhub Go never supported this years ago, and I doubt tv+ will ever work on Apple TV. However, I think tv+ was designed to work on mobile devices, for on the go viewing. To watch on tv, starhub has streaming box for monthly rent of $5.

But judging by the reviews from users who are unhappy about not being able to cast to tv, I’m assuming this was possible previously at least via Chromecast, so it’s silly to release the app prematurely.

Information

Provider
StarHub Cable Vision Ltd
Size
21.6 MB
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
17+
Infrequent/Mild Realistic Violence
Infrequent/Mild Horror/Fear Themes
Infrequent/Mild Sexual Content and Nudity
Gambling and Contests
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Infrequent/Mild Medical/Treatment Information
Infrequent/Mild Simulated Gambling
Infrequent/Mild Profanity or Crude Humour
Infrequent/Mild Cartoon or Fantasy Violence
Infrequent/Mild Mature/Suggestive Themes
Copyright
Price
Free
In-App Purchases
  1. Go Select Month Pass S$ 9.98
  2. Go Sports Month Pass S$ 9.98
  3. beIN SPORTS RUGBY S$ 78.98

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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