TransitLink SimplyGo 4+

Transit Link Pte Ltd

    • Free

iPhone Screenshots

Description

TL SimplyGo mobile app is an initiative by Transit Link Pte Ltd to bring the TransitLink SimplyGo (formerly known as Account-Based Ticketing) Portal and the current suite of eServices on its corporate website (www.transitlink.com.sg) to the mobile platform.

The functions of TL SimplyGo mobile app include:

My Cards
======
* Add your travel cards to your TransitLink SimplyGo Account
* View and track any 30 days of your transaction records, up to the last 180 days
* Submit your travel claims and view status online
* Pay for penalty fees conveniently through the app


Travel Guide
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* Bus / Bus Interchange Enquiry
Check out the bus routes, fares, estimated travel time and bus arrival times

* MRT / LRT Fares & Travel Times Enquiry
With our easy-to-use interactive map, choose your boarding & alighting points to find out the fares, estimated travel time and train arrival times

* MRT Station Map Enquiry
Check out where are the bus stops and interchanges near the MRT stations

* Road Enquiry
Check out the bus stops and services available along the road

* Place Enquiry
Search to know which bus services or MRT / LRT stations are nearby the Places of Interest, Government Offices / Statutory Boards, Hospitals / Medical Centres and Polyclinics

* Favourite
Add your favourite bus services and bus stops for easier and quicker access to the routes and bus arrival times


Location
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* Concession Card Replacement Offices (CCROs)
For assistance on immediate Concession Card Replacement, find out the locations and operating hours here

* Ticket Offices (TOs)
Check out the nearest Ticket Office and its operating hours

* Add Value Machines (AVMs)
Check out the nearest TransitLink AVM for top-up and other self-help transit-related services

* TransitLink Kiosks (TL Kiosks)
Check out the nearest TransitLink Kiosk for self-help concession card replacement services

* My Location
Wherever you are, you can check out nearby bus stops, MRT stations and TransitLink facilities (CCROs, TOs, AVMs, TL Kiosks)


Concession Card
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* New Concession Card Application
Apply for your concession card at your convenience

* Lost Concession Card Replacement
Why Q at our CCRO when you can apply for a lost replacement immediately?

* Lost Concession Card Enquiry
Lost your concession card? Check here to see if it is with TransitLink before you apply for a replacement

* Application for Card Conversion
Send in your online application to convert your current concession card if you meet the eligibility criteria


eVoucher
======
* View the electronic transport vouchers under your registered CEPAS Card(s)


Claim
======
* Being overcharged? Bus breakdown? You may file your claim via this function


We thank you for using TL SimplyGo mobile app and do let us know if you have any feedback on the application via the Feedback function.

What’s New

Version 6.5.2

- General Enhancements

Ratings and Reviews

1.5 out of 5
119 Ratings

119 Ratings

hellomynameisombry ,

Faulty and slow application

The app used to update my journey after tapping out via notifications that were being sent. All of a sudden, the function stopped working and I couldn’t even check the amount of which I had accumulated. Please fix it as the notification really helps. Thanks.

superkaly ,

App is ok, only the iphone Face ID issue

It’s frustrating trying to use Face ID taking public transport. Already set to express travel on my iphone, supposedly the card I select will work automatically without having to input passcode; and i don’t want to block all the passengers boarding, so I tried taking MRT during non peak, tap my phone, double click side and a pop up please enter passcode. No such problem with my previous iPhone 8 just Touch ID and go. Now standing in front of the gate, need to key in passcode before I can proceed. Tedious having to remember so many passwords from different apps and sites and now shopping using membership app also suddenly lost standing at the check out point with mask obstruction. Neither do I want to get a watch just to make the phone Face ID work. Face ID don’t work well on transit, unlike the TV ad tap and go like so easy 😩 bluff people. Only complaint is using Face ID on mobile to take public transit, and accessing apps or sites with mask obstruction.

Boxxxed ,

Key features missing again

I could previously see the type of concession pass I bought for my child, the start and end date of the pass. These details disappeared sometime in 2021 and I sent an email to TL to report it. At that time, the feature appeared to be broken because it is showing N/A instead of the relevant details. TL CS replied saying there is no such feature i.e. the pass type, start and end dates were never displayed. For calling me a liar aside, I pointed out to TL CS the info fields are still there but it is showing N/A so the app DID show the details but its gone now. TL CS did not apologise for their blatant attempt to push away genuine feedback and merely said they will fix it “in due course”. The details eventually reappeared in late 2021 but as of the latest app update, its gone again. Well done TL, you guys are “great”.

App Privacy

The developer, Transit Link Pte Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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