iPhone Screenshots

Description

Go Anywhere with Anywheel
Anywheel is a micro-mobility sharing service that is easy to use. Our service is catered towards building a sustainable and eco-friendly future, so join us in reducing our carbon footprint. Having first mile & last mile troubles? Ride with Anywheel, make your daily commute a little faster and the world a little greener.

Our app enables you to:
• Locate our devices
• Unlock our devices
• Track your past trips
• Give us feedback

What’s New

Version 2.1.5

- UI/UX Improvements
- Bug Fixes

Ratings and Reviews

4.5 out of 5
980 Ratings

980 Ratings

leyjaybf ,

Great service

Customer service is great, they promptly reply and solve issues fast. I haven’t had a problem using the app so far (I forgot when I started but it was a long time ago) so that’s good. However, I think the amount of bikes can be increased! Granted, it will be hard to always make sure there are bikes everywhere as people use them and they end up elsewhere so I understand. Although it is unfortunately too common to find broken bikes. I also understand this is fully not the company’s fault as these are the results of unappreciative people but it would be good for someone to check bikes every now and then to make sure. There are also lots of people who lock the bikes with their own personal bike locks which I’m sure is violating some laws? Other than that, great experience so far!

Developer Response ,

Hi leyjaybf, thank you for your kind feedback! We really appreciate your understanding towards some obstacles to our service. Still, we will try our best to improve our service to be better. Moreover, we will report this matter to the relevant department to investigate further! Please stay tuned for more of our bikes in the future🙏

Jiawei Tan ,

Updated review

After almost a month of using it, here’s my opinion. Customer support generally reply and resolve issues fast. Recommended to go by email. As for the app, it’s really straightforward to use. However maybe for the reporting & refund of faulty/locked bikes/etc could be done better. It’s troublesome to email just to get my $0.50 back. Also, it will be good if there’s like a 5mins grace period to test the bike. Will be supporting this as I really hope they can do better to expand their service and fleets.

In addition, a reminder to those users that using this service. Please do not be selfish and lock the bike up or to bring it up to your hdb floor.

Developer Response ,

Hi Jiawei, we would like to apologize for your poor experience with Anywheel. Please allow us to review your case and get back to you via email within 3-5 working days. Sorry for the inconvenience caused and we hope to serve you better.

toiyeuvn ,

good quality but difficult to find bikes

As per title. Some bikes cannot be located physically despite being shown on the map. Bikes are generally of good quality but it can be hit or miss. Downside is that it can be very difficult to find Anywheel bikes.

Suggestion: would be great if there were bikes for shorter humans (~150 cm). My mom wants to try and it helps her get active physically. However the seat at the lowest position is still too higher for her to ride safely.

Developer Response ,

Hi toiyeuvn, we would like to apologize for the inconvenience brought to you and thank you for your valuable feedback. We will try our best to improve user experience to be better and better. Hope to have you with us again. Thank you!

App Privacy

The developer, Anywheel Pte Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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