Anywheel 4+

Go Anywhere with Anywheel

Anywheel Pte Ltd

Designed for iPhone

    • Free

iPhone Screenshots

Description

Go Anywhere with Anywheel
Anywheel is a micro-mobility sharing service that is easy to use. Our service is catered towards building a sustainable and eco-friendly future, so join us in reducing our carbon footprint. Having first mile & last mile troubles? Ride with Anywheel, make your daily commute a little faster and the world a little greener.

Our app enables you to:
• Locate our devices
• Unlock our devices
• Track your past trips
• Give us feedback

What’s New

Version 2.3.4

1. E-Commerce Store(Thailand Only)
2. Fixed Bugs
3. Improved UI/UX

Ratings and Reviews

4.7 out of 5
3.6K Ratings

3.6K Ratings

fishyiyuyi ,

Great customer service, best bike sharing service

Pros:
1. You don’t need to bind your credit card. I always use paylah/ paynow to top up
2. App is user friendly
3. Price is reasonable
4. Great customer service

Cons:
1. Many faulty bikes around

What really motivated me to leave a review was the customer service. My boyfriend and I rode along the cycling trail at Tanglin Halt to Tanjong Pagar, but it started pouring and there were no shelter. My boyfriend skidded and scraped his knee and was unable to walk properly. We had no choice but to ditch the bike so we could seek shelter and attend to his wound asap.

The $5 that was deducted yesterday due to misplacement of the bikes has been refunded back to me this morning after submitting an appeal. The customer service was very efficient and understanding and the appeal process and very fast. Sorry for ditching the bikes!

Developer Response ,

Hi fishyiyuyi, thank you for your insightful and honest feedback. We appreciate it and will definitely try our best to improve our service to serve our customers better in the future.

leyjaybf ,

Great service

Customer service is great, they promptly reply and solve issues fast. I haven’t had a problem using the app so far (I forgot when I started but it was a long time ago) so that’s good. However, I think the amount of bikes can be increased! Granted, it will be hard to always make sure there are bikes everywhere as people use them and they end up elsewhere so I understand. Although it is unfortunately too common to find broken bikes. I also understand this is fully not the company’s fault as these are the results of unappreciative people but it would be good for someone to check bikes every now and then to make sure. There are also lots of people who lock the bikes with their own personal bike locks which I’m sure is violating some laws? Other than that, great experience so far!

Developer Response ,

Hi leyjaybf, thank you for your kind feedback! We really appreciate your understanding towards some obstacles to our service. Still, we will try our best to improve our service to be better. Moreover, we will report this matter to the relevant department to investigate further! Please stay tuned for more of our bikes in the future🙏

macadamiacademia ,

don’t use anywheel

tl;dr: joke of a system, waste of time, points 1 and 2 are common, point 3 ruins your day when you actually plan to use the bike to get somewhere on time 1. constant lack of bicycles at parking spot despite map showing bicycles there 2. half the bicycles i have tried have had some kind of fault (eg faulty seat, faulty brakes) 3. i bought a pass, which is SUPPOSED to give you free 30-min rides for a certain period of time. i scan a bike. it doesn’t unlock. somehow the timer is ticking on my app. i decide to leave the bike where it is at the parking spot. i can’t end my ride, because apparently ending rides can only be done by locking the bike, but my bike never unlocked in the first place. i report it as an issue, take all the pictures that i’m supposed to, and submit my report. the app charges me $$ even though i have a pass for free rides. the charge drops my balance below zero. to continue using the pass i have to top up another $10 into the system.

Developer Response ,

Hi macadamiacademia, we would like to apologize for the inconvenience brought to you. Please allow us to assist you as soon as possible. You can reach out to us directly with the details of the issue you faced at support@anywheel.sg . Thank you.

App Privacy

The developer, Anywheel Pte Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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