Go Anywhere with Anywheel
Anywheel is a micro-mobility sharing service that is easy to use. Our service is catered towards building a sustainable and eco-friendly future, so join us in reducing our carbon footprint. Having first mile & last mile troubles? Ride with Anywheel, make your daily commute a little faster and the world a little greener.
Our app enables you to:
• Locate our devices
• Unlock our devices
• Track your past trips
• Give us feedback
Bug Fixes & Optimized User Experience
Ratings and ReviewsSee All
Keeps using location
The app keeps using location services even in the background as you’re using your bike, which is irritating, possibly battery draining, and a privacy concern. This only stops when you swipe it away from the App Switcher.
Also when topping up it is set up so that you have to key in your details every time if you do not want to turn on remember me, which requires a phone number. The system does not suggest the card as an autofill option, which I have seen on other apps.
After almost a month of using it, here’s my opinion. Customer support generally reply and resolve issues fast. Recommended to go by email. As for the app, it’s really straightforward to use. However maybe for the reporting & refund of faulty/locked bikes/etc could be done better. It’s troublesome to email just to get my $0.50 back. Also, it will be good if there’s like a 5mins grace period to test the bike. Will be supporting this as I really hope they can do better to expand their service and fleets.
In addition, a reminder to those users that using this service. Please do not be selfish and lock the bike up or to bring it up to your hdb floor.
Developer Response ,
Hi Jiawei, we would like to apologize for your poor experience with Anywheel. Please allow us to review your case and get back to you via email within 3-5 working days. Sorry for the inconvenience caused and we hope to serve you better.
Good bike bad users
Been riding for half a year now. The only issue is inconsiderate users who having problems with taking care this sharing bike and park at designated area.
Some even worse lock it with personal locks.
When there is issue with the bike, eg after unlocked it & found out it is locked with external lock, it’s better to email to the support team. They will as soon as they can to solve the issue.
PS: Hope there will be more bikes available soon as now getting harder to see any bikes around:(
Developer Response ,
Hi Mercy86, thank you and we are grateful for your kind words. Please be rest assured that we will be working on resolving the issues mentioned above and deploy more bicycles in the near future.
- Anywheel Pte. Ltd.
- 103.7 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Malay, Simplified Chinese, Thai
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2018 Anywheel Pte Ltd
Up to six family members will be able to use this app with Family Sharing enabled.