Tribecar 4+

The cars or vans provided are clean and new. No issues with usage of cars.

However, the app has lots of bugs and can be improved more. The corner tabs are often difficult to click, thus sometimes unlocking or locking of cars can be frustrating.

Updates of cars available for booking can be made automatically once the date/time is updated, it’s inconvenient to keep pressing to update the available cars once I make changes to the date/time.

Pictures of cars to be added should make it able to add from photo library, it waste time (which means money on the rental) when I can only add by taking pictures from the app.

Reported damages on the car should be made available onto the app instead of paper. This can assist to minimise time looking for damages which have been reported.

There’s already many competitors apps out there, and their app works much better than yours. You guys should do something to upgrade this app if you want stay competitive in this market. Your marketing department should also put effort into replying many of the complains in this review.

When the app first came out I download it without hesitant and the overall progress from booking the car to starting the trip was very hassle free the only problem I have with the app would be went I want to end trip, I was required to take the all 4 side of the car plus the dashboard but went I went to do it the app just immediately went past the submission of photos to the Home Screen and went I try to upload the end trip photos the app just keep on saying error and I was unsure whether my end trip photos was uploaded and this resulting me taking all 4 side of the car multiple times before it was successfully upload to tribecar itself and now whenever I book the car itself I would start on the app and end on the browser instead as I don’t trust the ending the trip on the app as I am afraid I might encounter it again. My suggestion on how to improve the app would be to somehow prevent or block the app from jumping or moving from the end trip photo submission side to homepage only than that issue is solve I would fully use the app as I know that this issue is fix and I don’t have to worry much. Also it would be helpful if the app notify us if we are able to start 30 mins early ( if there is no booking before that ) rather than the user starting 15 mins early as some time the reason why we book early is becoz we are in the rush to go somewhere and we don’t want to late for school or work

This is undoubtedly a deceptive operation. The app consistently experienced significant glitches, causing me considerable difficulty in ending trips, ultimately leading to late fees. My appeals for late fee waivers were met with automated responses, devoid of any real human interaction. Contacting customer support was equally frustrating, as it seemed impossible to reach a live representative. To make matters worse, the cars provided were consistently unclean and emitted unpleasant odors, indicative of poor maintenance. I even encountered instances where vehicles were infested with cockroaches, and the interiors were cluttered with remnants like French fries and plastic bags.

Despite all these issues, the most frustrating aspect of Tribecar was the arduous process of reclaiming my deposit. It felt nearly impossible to retrieve my deposited funds. I sincerely hope that fewer individuals opt for Tribecar, as there are numerous other superior alternatives available.

I mean y’all should already know ah the review itself 200 plus 2.9star use this app at your own risk ah