CSOB SmartBanking

Name: CSOB SmartBanking
Rating: 4.7 (55161 reviews)
Author: Československá obchodná banka

Slovakia

Free

55k Ratings
Age Rating

4+
Years
Chart

No. 7
Finance
Developer

Československá obchodná banka
Language

EN
+ 2 More
Size

171.2
MB

It's smart to use smart solutions. App offers a convenient way of controlling finances and additional services. We are ČSOB and we bring you the ČSOB SmartBanking application, which is the gateway to the smart world. You will find the solutions that we ourselves, as clients, expect from a bank – understandable, safe and comfortable. Our app offers a number of functions for comfortable and secure financial management – from payments, to the possibility of setting up an investment in it in a few clicks or applying for a loan. But you will also find what you would not expect from a bank in the ČSOB SmartBanking app. For example, you can set up insurance through it, buy a ticket for public transport or parking, or save all important information about your car. Yes, we know that this goes beyond the boundaries of banking as we know it. But we want your every day to be smart. Have you become our client or just changed your smartphone and want to activate our ČSOB SmartBanking app? It's easy and you can activate it in a few minutes: 1. Prepare your IPPID and PIN. These are the same as those you use to log in to MojaČSOB internet banking. 2. After entering them into the application, confirm activation via the ČSOB SmartToken app, which you also need. 3. When using the application in the future, only your PIN or biometrics will be sufficient. You can change your PIN at any time in the app or via MojaČSOB internetbanking. 4. You can customize the application and its parameters as you need in the Settings section. Are you interested in our application and are not yet a ČSOB client? Download it and try out its functions in the public section, which is also available without logging in. If you have any questions, this SmartBanking - ČSOB subpage can help you with the answers, and our colleagues are also available at +421259668844 or info@csob.sk. ©2011 ČSOB Slovensko

Ratings & Reviews

4.7

out of 5

55k Ratings

card payments issue
12/07/2021
petdotcon
Quite happy About but last tíme Issue with the card payments setting that’s made me angry even with not a reasonable bank answer currently works wells Curently no issue at all quite fast reasonable response for payments and it’s feedback as well compare to VÚB app good job
card payments issue
12/07/2021
petdotcon

Quite happy About but last tíme Issue with the card payments setting that’s made me angry even with not a reasonable bank answer currently works wells Curently no issue at all quite fast reasonable response for payments and it’s feedback as well compare to VÚB app good job
Meh
21 Mar
Tibor Bohacik
Pros: it worksCons: 1. stupid name (half of apps in my phone is called smart, difficult to find it)2. Insufficient filtering of movement in accounts (please look at fio how the filter should look like)3. Approvals require to have another app (again called smart something - shiot your marketing)4. New offers are not implemented in the app but its embedded web page that does not know my credentials (again i need to login), very annoying5. Cant call helpdesk using credentials of this app -> have to authorize again and lose minutes. Super annoying6. Error messaging does not tell anything. E.g. if I cant apply for some service, all I have is error message like “go personally to a teller” instead of elaborate why I cant have that sevice. Hallo I am in the protected mode, in secure environment I dont have time to visit tellers, I want to deal with you electronicslly, jlhence the point of smart apps
Meh
21 Mar
Tibor Bohacik

Pros: it worksCons: 1. stupid name (half of apps in my phone is called smart, difficult to find it)2. Insufficient filtering of movement in accounts (please look at fio how the filter should look like)3. Approvals require to have another app (again called smart something - shiot your marketing)4. New offers are not implemented in the app but its embedded web page that does not know my credentials (again i need to login), very annoying5. Cant call helpdesk using credentials of this app -> have to authorize again and lose minutes. Super annoying6. Error messaging does not tell anything. E.g. if I cant apply for some service, all I have is error message like “go personally to a teller” instead of elaborate why I cant have that sevice. Hallo I am in the protected mode, in secure environment I dont have time to visit tellers, I want to deal with you electronicslly, jlhence the point of smart apps
Nemozne prihlasit cannot log in
31/10/2022
Gigimorphe
Po aktualizacii nefunguje smart banking s tym ze aplikacia bola aj dva krat odinstalovana a znovu nainstalovana aj v slovenskom jazyku aj v anglickom.Aktivacia prebehne ok ale po zalogovani do smart bankingu aplikacia vita klienta ale zaroven ho odhlasi s informaciou ze je sluzba momentalne nedostupna a ze ma opakovat neskor.Aplikacie som instaloval v roznom poradi aj aktivoval aj podla navodu banky ako prve token a potom smart banking.Ale ten isty problem mam.After recent update the application of smart banking doesn’t work.Even after correct installation that was done twice in both language slovak and english.Both installation activate but after the login to smart banking the app welcome the client and after few second will log out the client with error the service is currently unavailable please repeat your request later.No matter in what order you install or activate.By the bank default they advice the token first the the smart banking after.I did both way ended with the same error.

Developer Response
Dobrý deň,Ďakujeme za Váš podnet. Môžete nám prosím zaslať Vaše identifikačné číslo z na emailovú adresu SBfeedback@csob.sk alebo zaslať feddback prostredníctvom aplikácie Môj názor po prihlásení? Preveríme Vami avizovaný problém kontrolou nastavení.
Nemozne prihlasit cannot log in
31/10/2022
Gigimorphe

Po aktualizacii nefunguje smart banking s tym ze aplikacia bola aj dva krat odinstalovana a znovu nainstalovana aj v slovenskom jazyku aj v anglickom.Aktivacia prebehne ok ale po zalogovani do smart bankingu aplikacia vita klienta ale zaroven ho odhlasi s informaciou ze je sluzba momentalne nedostupna a ze ma opakovat neskor.Aplikacie som instaloval v roznom poradi aj aktivoval aj podla navodu banky ako prve token a potom smart banking.Ale ten isty problem mam.After recent update the application of smart banking doesn’t work.Even after correct installation that was done twice in both language slovak and english.Both installation activate but after the login to smart banking the app welcome the client and after few second will log out the client with error the service is currently unavailable please repeat your request later.No matter in what order you install or activate.By the bank default they advice the token first the the smart banking after.I did both way ended with the same error.
Developer Response 03/11/2022
Dobrý deň,Ďakujeme za Váš podnet. Môžete nám prosím zaslať Vaše identifikačné číslo z na emailovú adresu SBfeedback@csob.sk alebo zaslať feddback prostredníctvom aplikácie Môj názor po prihlásení? Preveríme Vami avizovaný problém kontrolou nastavení.
Not as good as VUB app
18/08/2022
soskolin
Instead of things like virtual assistant, there should be push notifications on phone screen about account movements in real time so i know what’s happening instantly with my account. In 2022 they still sending emails , which are late also. Or paid sms. If VUB could have it implemented years ago why would csob not. What’s good is the easy non regular mortage payment in the app! :)

Developer Response
Hello, the reason why the application does not provide PUSH notifications is that the bank is currently undergoing a transformation program, which includes the introduction of a new banking system. We will start PUSH notifications in this new solution. Thank you for your patience.
Not as good as VUB app
18/08/2022
soskolin

Instead of things like virtual assistant, there should be push notifications on phone screen about account movements in real time so i know what’s happening instantly with my account. In 2022 they still sending emails , which are late also. Or paid sms. If VUB could have it implemented years ago why would csob not. What’s good is the easy non regular mortage payment in the app! :)
Developer Response 22/08/2022
Hello, the reason why the application does not provide PUSH notifications is that the bank is currently undergoing a transformation program, which includes the introduction of a new banking system. We will start PUSH notifications in this new solution. Thank you for your patience.

Multiple small improvements and minor bug fixes. Other changes to prepare the app for new functionality.

Version 9.25.3 2 days ago

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contacts
- User Content
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Size: 171.2 MB
Category: Finance
Compatibility: Requires iOS 16.0 or later.

iPhone
Requires iOS 16.0 or later.

iPad
Requires iPadOS 16.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 2 more

English, Hungarian, Slovak
Age Rating: 4+

4+

Learn More
Provider: Ceskoslovenska obchodna banka, a.s.

Ceskoslovenska obchodna banka, a.s. has not identified itself as a trader for this app. If you are a consumer in the European Economic Area, consumer rights do not apply to agreements between you and the provider.