Мій Київстар-інтернет, дзвінк‪и‬ 4+

Оператор мобільного зв'язк‪у‬

Kyivstar

    • Free

Screenshots

Description

Do you still think that changing the plan is hard, and you have to contact an operator to deactivate a service? Start using My Kyivstar app and get free megabytes, minutes or other bonuses for the first installation.

With the app, you can:

- find out about promotions and special offers;
- keep track of how many megabytes, minutes and SMS you have used;
- top up accounts without commission for yourself or your loved ones;
- change your plan yourself;
- activate useful services and deactivate the ones you don't need;
- analyze your expenses by categories or periods.

At that's not all! My Kyivstar is getting better with every update.

Have you found a bug in the app? Do you know which feature is missing in the program? We are looking forward to your letters: apps@kyivstar.net.

What’s New

Version 3.120.0

1. Added the ability to put likes on Stories. Let hearts bloom in the app!
2. Improved gesture mechanics for Stories. Close, pause, or flip Stories with native gestures
3. Fixed an error when searching for a contact number to top up
4. Added two separate instructions for activating Home Internet depending on the type of connection
5. Promo code from Sushi Master — place an order from UAH 200 and receive Philadelphia with shrimp as a gift.

Ratings and Reviews

4.7 out of 5
155.9K Ratings

155.9K Ratings

Areniy ,

Incredible App

I've been using the Kyivstar app for a while now, and I only had positive experiences. It is quite straightforward, while being fully equipped for majority of tasks. Before the app, managing your number required calling Kyivstar employees, which was a major hassle. You can currently complete every task on your own in a matter of seconds with this software. With a few minor instances that were taken care of in earlier updates, my experiences were overwhelmingly positive.

Developer Response ,

Дякуємо за те, що знайшли час оцінити наш додаток :) Раді, що він вам подобається!

AniriVP ,

Improve ways to connect to tech support

When there is no connection / sim does not work it is close to impossible to connect to tech support: chat-bot is useless in this situation, it is impossible to call anywhere, and live chat is only supported when there is an available operator, otherwise you get a message “there are no available operators” and cannot send any messages.

In this situation your customer service proves to be worst of the worst — there is no way to connect to tech support. And imagine if it means someone cannot get an sms from their bank to authorize an important and urgent payment because of this.

It would be far better if you make it possible to just leave a message to tech support in the app for later when they are available — at least finding a wifi and connecting to an app is oftentimes possible. Even if there are no available operators at the moment — someone can pick it up later, but there shall be a way to connect without spending hours trying to catch a lucky moment when an operator is free.

Also sending sms to authorize in a chat is strange for situations when the number stops working. If you are logged out of an app and there are no available operators online in web version you literally get blocked out of any customer service and cannot do anything because there is no way to receive that authorization sms. There are shall be other /additional ways to ensure security.

Apart from that — neat and tidy app, design looks nice and user-friendly.

Developer Response ,

Дякуємо за увагу до додатка. На сьогодні для його роботи, дійсно, необхідний он-лайн доступ до інтернету для оновлення всіх даних і деталізації витрат за номерами. Програма працює при підключенні до будь-якого інтернету: як до мобільного, так і до мережі Wi-Fi. В майбутньому ми плануємо реалізувати можливість роботи програми і в оффлайн-режимі.

Як тимчасове рішення, якщо доступ до інтернету відсутній, оплатити без комісії послуги мобільного зв'язку «Київстар» за допомогою карти банку Ви також можете за коротким номером 899 (безкоштовно з мобільного «Київстар»).
Зауваження стосовно альтернатив по авторизації, коли немає зв'язку, прийняли до уваги , аналізуємо ситуацію.

stereojazz ,

Convenient app with minor drawbacks

The app itself is good and convenient. It works as expected. However it has some minor drawbacks and the biggest one is that the widget fails to work correctly all the time on my iPhone 7. It either fails to load my balance or just shows the login button regardless of whether I’m logged in or not.
Also when showing balance from a widget it seemingly runs a separate API call each time which causes the balance to be shown on widget after a while. This renders the widget useless as the whole point of a widget is to get information from a quick glance.
Otherwise the app works good and is very convenient to get all required information quickly and to run all basic operations you might need.

Developer Response ,

Good afternoon. Please try to remove the widget from, then go to the application in the "Options" section and click on "Log out". After that, log in again in the program and try to install and configure the widget again. If our recommendations do not help, please report it to APPS@kyivstar.net, indicating your phone number, model and OS version of the phone, and send a screenshot of the widget. We will check.

App Privacy

The developer, Kyivstar, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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