-AGODAباقات العطلات

Name: -AGODAباقات العطلات
Rating: 4.8 (175300 reviews)
Author: Agoda.com

فنادق وأماكن إجازات خاصة

مجاني

175 ألف من التقييمات
الأعمار

⁧٤+‬
سنوات
الفئة

سفر
المطور

Agoda.com
اللغة

AR
+ 36 إضافية
الحجم

447.2
م.ب.

يساعدك تطبيق اجودا على الحصول على أرخص أسعار الفنادق والشقق الفندقية في الخليج والعالم، إذ يقدم التطبيق خصمًا إضافيًا لا تجده على الموقع. -*اكشف* العروض الحصرية التي لا تظهر على موقعنا. يضمن أجودا أفضل سعر ممكن ويمنحك فرصة الحجز بأرخص الأسعار. -*وفر* توفيرك معنا يصل إلى 80% خصم في عروضنا الحصرية للأعضاء وعروض آخر دقيقة وخصومات الإدراجات الجديدة لأماكن الإقامة الخاصة وشقق الإجازات..ابحث في :AGODA بوابتك للعالم. - *ابحث* في أكثر من 1.9 مليون فندق وشقة فندقية، ومنتجع وفيلات، فضلاً عن خيارات المبيت والإفطار BnB، باللغة العربية وعملتك المحلية. - *اختر* على راحتك. يمنحك تطبيق أجودا الكثير من الخيارات التي تجعل عملية بحثك سهلة وسريعة. يمكنك إجراء بحث محدد بحسب السعر والمنطقة والتقييم، والإلغاء المجاني، مع صور عالية الدقة وخريطة تعرض مواقع العقارات والأنشطة المحلية وأكثر من 15 مليون تقييم حقيقي. - *لا تقلق* لدينا دعم كامل تجد على تطبيق أجودا قسمية الفندق والتفاصيل والخرائط؛ لتسهيل عملية تسجيل الوصول دون الحاجة إلى طباعة القسيمة. يمكنك إدارة حجزك أو تعديله في أي وقت ومن أي مكان. إذا واجهتك أي مشكلة، فريق خدمة عملاء أجودا متاح على مدار الساعة باللغة العربية، تطبيق أجودا آمن ومضمون 100 في المئة. - *اربح الأموال مع أجودا* سجّل عقارك وكن مضيفًا واربح معنا الكثير من الأموال ستتمكن من إدارة الحجوزات على تطبيقنا كما يمكنك التواصل مباشرة مع زبائنك. إذا لم تدرج فندقك أو منزلك بعد، توجّه إلى agoda.com/homes اليوم. الإدراج مجاني بالكامل. يرجى الإشارة إلى سياسة ملفات الارتباط الخاصة بنا لمعرفة المزيد عن معلومات الجهاز المستخدمة في التطبيق لدينا-بما في ذلك الإعلانات القائمة على الاهتمامات والتتبع عبر الأجهزة- ولتحديد خياراتك.

التقييمات والمراجعات

4.8

من أصل ٥

175 ألف من التقييمات

Agoda review—hotels
08‏/07‏/2022

elynnor
Have been very happy using Agoda, mostly for travel outside the USA. I only use Agoda for booking hotels so can’t speak to other services (flights, trains, etc.) offered. I also do my research and check other apps before booking, but in general I prefer Agoda over other apps because of the way the search & filters are set up, because I usually find the cheapest prices on Agoda, and because so many options/filters are customizable. Many times what appears to be the exact same room is shown at multiple price points, often because there are little options like courtyard view, full breakfast buffet, tub and shower, etc. which are not distinguished on Agoda but are known to the hotel. After booking it’s good to contact the hotel and inquire about those things, along with airport pickup and whatever else you may need. I have never had issues with Agoda, even when canceling my reservation. However, I have had occasional issues with other apps. That’s why I usually check Agoda first, check other places, and then come back to Agoda to book.
Agoda review—hotels
08‏/07‏/2022

elynnor

Have been very happy using Agoda, mostly for travel outside the USA. I only use Agoda for booking hotels so can’t speak to other services (flights, trains, etc.) offered. I also do my research and check other apps before booking, but in general I prefer Agoda over other apps because of the way the search & filters are set up, because I usually find the cheapest prices on Agoda, and because so many options/filters are customizable. Many times what appears to be the exact same room is shown at multiple price points, often because there are little options like courtyard view, full breakfast buffet, tub and shower, etc. which are not distinguished on Agoda but are known to the hotel. After booking it’s good to contact the hotel and inquire about those things, along with airport pickup and whatever else you may need. I have never had issues with Agoda, even when canceling my reservation. However, I have had occasional issues with other apps. That’s why I usually check Agoda first, check other places, and then come back to Agoda to book.
BEWARE!
27‏/07‏/2024

Delilah 😊
I’ve booked twice with Agoda and have had a terrible experience with their customer service. Our first stay didn’t have wifi, even though it was advertised to have wifi. We still need to answer emails and the wifi is crucial in that area because there is no cell reception. The property was under maintenance and didn’t have wifi in our cabin.The hotel issued a refund (after a lot of frustration was exhibited from our end), and provided us with a receipt. Still, Agoda did not release the funds. I called them 3 times over the course of the next several weeks. It is VERY difficult to get someone on the phone, and their response time is very slow. They also somehow didn’t have call notes from the first time I called. The next two times I called, the “booking partner” who is a third party outside of Agoda, refused to refund us each time. They would reply by email several days after the call and say that all they could offer was a $20 voucher. Which isn’t much after spending $224USD, and considering the property didn’t have something we needed. I’ve had to go through the bank to get the refund because Agoda keeps delaying the refund. This is shady behavior. I will avoid booking through Agoda in the future. They may have the “best deals” on accommodations, but it comes at a price, and if something is wrong with the accommodation, expect your time to be spent chasing their morally bankrupt customer service until you also have to submit a claim through your bank.

استجابة المطور
Thank you for the review. Agoda strives to provide every guest the best customer experience. We are sorry to hear that we are unable to meet your expectation and we want to make it right. To help you further, please email us at appsupport@agoda.com with your Agoda booking ID, guest name, email address, phone number and include the case number (#813331) in the subject. We'll have this checked again. Your patience is appreciated.
BEWARE!
27‏/07‏/2024

Delilah 😊

I’ve booked twice with Agoda and have had a terrible experience with their customer service. Our first stay didn’t have wifi, even though it was advertised to have wifi. We still need to answer emails and the wifi is crucial in that area because there is no cell reception. The property was under maintenance and didn’t have wifi in our cabin.The hotel issued a refund (after a lot of frustration was exhibited from our end), and provided us with a receipt. Still, Agoda did not release the funds. I called them 3 times over the course of the next several weeks. It is VERY difficult to get someone on the phone, and their response time is very slow. They also somehow didn’t have call notes from the first time I called. The next two times I called, the “booking partner” who is a third party outside of Agoda, refused to refund us each time. They would reply by email several days after the call and say that all they could offer was a $20 voucher. Which isn’t much after spending $224USD, and considering the property didn’t have something we needed. I’ve had to go through the bank to get the refund because Agoda keeps delaying the refund. This is shady behavior. I will avoid booking through Agoda in the future. They may have the “best deals” on accommodations, but it comes at a price, and if something is wrong with the accommodation, expect your time to be spent chasing their morally bankrupt customer service until you also have to submit a claim through your bank.
استجابة المطور 29‏/07‏/2024
Thank you for the review. Agoda strives to provide every guest the best customer experience. We are sorry to hear that we are unable to meet your expectation and we want to make it right. To help you further, please email us at appsupport@agoda.com with your Agoda booking ID, guest name, email address, phone number and include the case number (#813331) in the subject. We'll have this checked again. Your patience is appreciated.
Infuriating experience
18‏/11‏/2020

Bc032885
I booked a room at Motel 6 for $40 on Agoda. There is a timer on the booking page that clearly says my rate is being held so long as I complete the booking within five minutes. I did. A few knifes later I get an email stating that my booking was canceled due to “an unforeseen technical error.” I went back to book the room again. Now the rate is $49. I had just barely enough to pay for the room at the $40 rate...a rate that was being held if I completed the order on time - which I did! I called customer service and (after about 15 minutes of arguing and begging) they finally agreed to compensate the difference in “agoda cash” which I could apply to the booking. Fine. So I went to make a new reservation, except on the check out page there was no option to apply the agoda cash. Turns out the property is a “pay at hotel” property, which evidently means I can’t apply agoda cash to it. So the $9 of agoda cash that they begrudgingly gave me when they screwed up does me NO GOOD anyway and doesn’t actually compensate me in any way. I still don’t have any way to pay the higher rate and I have no way to relocate to some other property. What a load of garbage! The site clearly guaranteed that rate if I completed the booking in time! And I did! I held up my end of the bargain, you should too! Never using agoda again and will be reporting this story through every agency I can think of and sharing it through every social forum I know. Bunch of garbage.

استجابة المطور
Thank you for the review. We always strive to provide a stable application for the ease of our users. Please email us at appsupport@agoda.com and advise us your concern. We'll look into it and assist you to the best that we can.
Infuriating experience
18‏/11‏/2020

Bc032885

I booked a room at Motel 6 for $40 on Agoda. There is a timer on the booking page that clearly says my rate is being held so long as I complete the booking within five minutes. I did. A few knifes later I get an email stating that my booking was canceled due to “an unforeseen technical error.” I went back to book the room again. Now the rate is $49. I had just barely enough to pay for the room at the $40 rate...a rate that was being held if I completed the order on time - which I did! I called customer service and (after about 15 minutes of arguing and begging) they finally agreed to compensate the difference in “agoda cash” which I could apply to the booking. Fine. So I went to make a new reservation, except on the check out page there was no option to apply the agoda cash. Turns out the property is a “pay at hotel” property, which evidently means I can’t apply agoda cash to it. So the $9 of agoda cash that they begrudgingly gave me when they screwed up does me NO GOOD anyway and doesn’t actually compensate me in any way. I still don’t have any way to pay the higher rate and I have no way to relocate to some other property. What a load of garbage! The site clearly guaranteed that rate if I completed the booking in time! And I did! I held up my end of the bargain, you should too! Never using agoda again and will be reporting this story through every agency I can think of and sharing it through every social forum I know. Bunch of garbage.
استجابة المطور 22‏/11‏/2020
Thank you for the review. We always strive to provide a stable application for the ease of our users. Please email us at appsupport@agoda.com and advise us your concern. We'll look into it and assist you to the best that we can.
Agoda=GetYourGuide= Nightmare Customer Support
23‏/04‏/2024

Geroge_Bush
I recently had a dreadful experience with the GetYourGuide app (which is connected through Agoda when you try to book a tour). Despite booking a popular large group tour in Rome several weeks in advance, I inadvertently booked the same tour again for the same day. Shockingly, the app failed to notify me of this duplicate booking. Upon realizing my mistake, I immediately attempted to cancel one of the bookings, only to find out that I couldn't because the tour was less than 24 hours away.Customer service was an absolute nightmare. Despite numerous emails and interactions with different agents, they all robotically regurgitated the same excuse: "rules are rules." It's clear their primary concern is protecting their own interests, even at the expense of customer satisfaction. They shamelessly lied to me about the possibility of a refund, claiming the tour provider wouldn't cooperate, only to be exposed when I reached out to the actual agency and received a prompt and courteous refund directly from them.It's evident that GetYourGuide's customer service is severely lacking, with a dismissive attitude that suggests they believe their dominance in the market exempts them from providing quality assistance. Save yourself the headache and use alternative platforms like Booking, Airbnb, TripAdvisor, Klook, or any other service that actually values its customers. Trust me, it's not worth the hassle.

استجابة المطور
Thank you for the review. Agoda strives to provide every guest the best customer experience. We are sorry to hear that we are unable to meet your expectation and we want to make it right. To help you further, please email us at appsupport@agoda.com with your Agoda booking ID, guest name, email address, phone number and include the case number (#744506) in the subject. We'll have this checked again. Your patience is appreciated.
Agoda=GetYourGuide= Nightmare Customer Support
23‏/04‏/2024

Geroge_Bush

I recently had a dreadful experience with the GetYourGuide app (which is connected through Agoda when you try to book a tour). Despite booking a popular large group tour in Rome several weeks in advance, I inadvertently booked the same tour again for the same day. Shockingly, the app failed to notify me of this duplicate booking. Upon realizing my mistake, I immediately attempted to cancel one of the bookings, only to find out that I couldn't because the tour was less than 24 hours away.Customer service was an absolute nightmare. Despite numerous emails and interactions with different agents, they all robotically regurgitated the same excuse: "rules are rules." It's clear their primary concern is protecting their own interests, even at the expense of customer satisfaction. They shamelessly lied to me about the possibility of a refund, claiming the tour provider wouldn't cooperate, only to be exposed when I reached out to the actual agency and received a prompt and courteous refund directly from them.It's evident that GetYourGuide's customer service is severely lacking, with a dismissive attitude that suggests they believe their dominance in the market exempts them from providing quality assistance. Save yourself the headache and use alternative platforms like Booking, Airbnb, TripAdvisor, Klook, or any other service that actually values its customers. Trust me, it's not worth the hassle.
استجابة المطور 25‏/04‏/2024
Thank you for the review. Agoda strives to provide every guest the best customer experience. We are sorry to hear that we are unable to meet your expectation and we want to make it right. To help you further, please email us at appsupport@agoda.com with your Agoda booking ID, guest name, email address, phone number and include the case number (#744506) in the subject. We'll have this checked again. Your patience is appreciated.

Agoda now offers flights! Your trusted accommodation partner now brings you the very best updated deals on flights to your destination. So you can book your room and your flight from one great app, knowing you'll get the lowest price on both and 24/7 customer support. And with the Agoda Widget, you can stay on top of great deals and travel ideas! Other recent improvements include: - Find your next great destination with the Agoda Widget - Send messages to a property when you have a question - Easily recognize homes & apartments in search (pink stars) - Host mode for Agoda Homes hosts (list your home on agoda.com/homes) Explore, travel safely, and keep in touch!

الإصدار: 13.47.1

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