Agoda：預訂優惠機票和飯店

Name: Agoda：預訂優惠機票和飯店
Rating: 4.8 (175235 reviews)
Author: Agoda.com

預訂飯店、機票還有更多服務

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18萬則評分
年齡

4+
歲
類別

旅遊
開發者

Agoda.com
語言

DA
+ 其他 36 種
大小

443.3
MB

讓Agoda成為你的終極旅遊規劃師，只需動動手指，即可找到超值機票和住宿優惠！Agoda App是你探索和預訂全球最佳旅遊優惠的必備神器。在Agoda上搜尋全球超過200家航空公司的優惠機票，眾多航線選擇讓你輕鬆比價和預訂國內外超值航班。獨特的搜尋引擎可即時比較航班價格，並推送優惠通知，確保你不錯過任何一張優惠機票！此外，你還可以在Agoda App上，輕鬆設定偏好的語言和顯示幣別，從超過400萬間飯店、別墅和民宿中找到理想住宿。透過篩選條件、高解析度圖片、地圖模式、當地資訊，以及超過3500萬則真實旅客評論，挑選最符合你旅行需求和預算的完美住宿。想當房東賺租金？沒問題！在Agoda Homes上成為房東，輕鬆賺取穩定收益。 Agoda是你的完美旅遊規劃師，透過會員專屬優惠、晚鳥優惠以及其他折扣，幫你在下一趟旅程中省下高達80%的旅費，以優惠價格暢遊全世界！立即預訂機票和飯店，享受我們的獨家優惠，打造難忘的夢幻假期。 Agoda功能特色優惠機票，一鍵搞定 - 200家航空公司超值機票任挑任選，帶你飛往全球目的地 - 即時更新機票價格，確保你獲得最佳優惠 - 幫你儲存預訂資訊，讓你在App中直接輕鬆調整機票訂單預訂住宿，便利安心 - 全球超過400萬個住宿選項任你預訂 - 無論是飯店、民宿、度假小屋或其他類型住宿，在Agoda預訂選擇更多元 - 輕鬆查看旅客評論、照片和當地資訊，預訂住宿更安心旅遊優惠，精打細算 - 利用便宜機票和超值住宿節省旅費 - 在全球旅遊目的地中規劃高CP值假期，以最實惠的價格滿足你的旅行慾望 - 使用 Agoda專屬優惠，享受隱藏驚喜折扣等更多福利規劃假期，輕鬆無憂 - Agoda App為你儲存預訂的電子住宿憑證、詳細資訊和地圖，無需任何紙本文件即可快速入住 - 隨時隨地都可管理或編輯預訂 - 需要協助？別擔心！Agoda提供多語言的24小時線上客服，確保旅程順利、省錢省心 - 無論你使用哪一種語言，都可享有最超值的飯店優惠：فنادق أجودا,安可达酒店订房,Agoda酒店,Agoda訂房,อโกด้า,תי מלון אגודה, حجوزات,اجودا,агода. 想了解更多有關Agoda App的使用資訊（包括個人化廣告和跨設備追蹤），並行使某些選擇退出的權利，請參閱我們的Cookie政策。

評分與評論

4.8

(滿分 5 顆星)

18萬則評分

Agoda review—hotels
2022/07/08

elynnor
Have been very happy using Agoda, mostly for travel outside the USA. I only use Agoda for booking hotels so can’t speak to other services (flights, trains, etc.) offered. I also do my research and check other apps before booking, but in general I prefer Agoda over other apps because of the way the search & filters are set up, because I usually find the cheapest prices on Agoda, and because so many options/filters are customizable. Many times what appears to be the exact same room is shown at multiple price points, often because there are little options like courtyard view, full breakfast buffet, tub and shower, etc. which are not distinguished on Agoda but are known to the hotel. After booking it’s good to contact the hotel and inquire about those things, along with airport pickup and whatever else you may need. I have never had issues with Agoda, even when canceling my reservation. However, I have had occasional issues with other apps. That’s why I usually check Agoda first, check other places, and then come back to Agoda to book.
Agoda review—hotels
2022/07/08

elynnor

Have been very happy using Agoda, mostly for travel outside the USA. I only use Agoda for booking hotels so can’t speak to other services (flights, trains, etc.) offered. I also do my research and check other apps before booking, but in general I prefer Agoda over other apps because of the way the search & filters are set up, because I usually find the cheapest prices on Agoda, and because so many options/filters are customizable. Many times what appears to be the exact same room is shown at multiple price points, often because there are little options like courtyard view, full breakfast buffet, tub and shower, etc. which are not distinguished on Agoda but are known to the hotel. After booking it’s good to contact the hotel and inquire about those things, along with airport pickup and whatever else you may need. I have never had issues with Agoda, even when canceling my reservation. However, I have had occasional issues with other apps. That’s why I usually check Agoda first, check other places, and then come back to Agoda to book.
BEWARE!
2024/07/27

Delilah 😊
I’ve booked twice with Agoda and have had a terrible experience with their customer service. Our first stay didn’t have wifi, even though it was advertised to have wifi. We still need to answer emails and the wifi is crucial in that area because there is no cell reception. The property was under maintenance and didn’t have wifi in our cabin.The hotel issued a refund (after a lot of frustration was exhibited from our end), and provided us with a receipt. Still, Agoda did not release the funds. I called them 3 times over the course of the next several weeks. It is VERY difficult to get someone on the phone, and their response time is very slow. They also somehow didn’t have call notes from the first time I called. The next two times I called, the “booking partner” who is a third party outside of Agoda, refused to refund us each time. They would reply by email several days after the call and say that all they could offer was a $20 voucher. Which isn’t much after spending $224USD, and considering the property didn’t have something we needed. I’ve had to go through the bank to get the refund because Agoda keeps delaying the refund. This is shady behavior. I will avoid booking through Agoda in the future. They may have the “best deals” on accommodations, but it comes at a price, and if something is wrong with the accommodation, expect your time to be spent chasing their morally bankrupt customer service until you also have to submit a claim through your bank.

開發者回覆
Thank you for the review. Agoda strives to provide every guest the best customer experience. We are sorry to hear that we are unable to meet your expectation and we want to make it right. To help you further, please email us at appsupport@agoda.com with your Agoda booking ID, guest name, email address, phone number and include the case number (#813331) in the subject. We'll have this checked again. Your patience is appreciated.
BEWARE!
2024/07/27

Delilah 😊

I’ve booked twice with Agoda and have had a terrible experience with their customer service. Our first stay didn’t have wifi, even though it was advertised to have wifi. We still need to answer emails and the wifi is crucial in that area because there is no cell reception. The property was under maintenance and didn’t have wifi in our cabin.The hotel issued a refund (after a lot of frustration was exhibited from our end), and provided us with a receipt. Still, Agoda did not release the funds. I called them 3 times over the course of the next several weeks. It is VERY difficult to get someone on the phone, and their response time is very slow. They also somehow didn’t have call notes from the first time I called. The next two times I called, the “booking partner” who is a third party outside of Agoda, refused to refund us each time. They would reply by email several days after the call and say that all they could offer was a $20 voucher. Which isn’t much after spending $224USD, and considering the property didn’t have something we needed. I’ve had to go through the bank to get the refund because Agoda keeps delaying the refund. This is shady behavior. I will avoid booking through Agoda in the future. They may have the “best deals” on accommodations, but it comes at a price, and if something is wrong with the accommodation, expect your time to be spent chasing their morally bankrupt customer service until you also have to submit a claim through your bank.
開發者回覆 2024/07/29
Thank you for the review. Agoda strives to provide every guest the best customer experience. We are sorry to hear that we are unable to meet your expectation and we want to make it right. To help you further, please email us at appsupport@agoda.com with your Agoda booking ID, guest name, email address, phone number and include the case number (#813331) in the subject. We'll have this checked again. Your patience is appreciated.
Infuriating experience
2020/11/18

Bc032885
I booked a room at Motel 6 for $40 on Agoda. There is a timer on the booking page that clearly says my rate is being held so long as I complete the booking within five minutes. I did. A few knifes later I get an email stating that my booking was canceled due to “an unforeseen technical error.” I went back to book the room again. Now the rate is $49. I had just barely enough to pay for the room at the $40 rate...a rate that was being held if I completed the order on time - which I did! I called customer service and (after about 15 minutes of arguing and begging) they finally agreed to compensate the difference in “agoda cash” which I could apply to the booking. Fine. So I went to make a new reservation, except on the check out page there was no option to apply the agoda cash. Turns out the property is a “pay at hotel” property, which evidently means I can’t apply agoda cash to it. So the $9 of agoda cash that they begrudgingly gave me when they screwed up does me NO GOOD anyway and doesn’t actually compensate me in any way. I still don’t have any way to pay the higher rate and I have no way to relocate to some other property. What a load of garbage! The site clearly guaranteed that rate if I completed the booking in time! And I did! I held up my end of the bargain, you should too! Never using agoda again and will be reporting this story through every agency I can think of and sharing it through every social forum I know. Bunch of garbage.

開發者回覆
Thank you for the review. We always strive to provide a stable application for the ease of our users. Please email us at appsupport@agoda.com and advise us your concern. We'll look into it and assist you to the best that we can.
Infuriating experience
2020/11/18

Bc032885

I booked a room at Motel 6 for $40 on Agoda. There is a timer on the booking page that clearly says my rate is being held so long as I complete the booking within five minutes. I did. A few knifes later I get an email stating that my booking was canceled due to “an unforeseen technical error.” I went back to book the room again. Now the rate is $49. I had just barely enough to pay for the room at the $40 rate...a rate that was being held if I completed the order on time - which I did! I called customer service and (after about 15 minutes of arguing and begging) they finally agreed to compensate the difference in “agoda cash” which I could apply to the booking. Fine. So I went to make a new reservation, except on the check out page there was no option to apply the agoda cash. Turns out the property is a “pay at hotel” property, which evidently means I can’t apply agoda cash to it. So the $9 of agoda cash that they begrudgingly gave me when they screwed up does me NO GOOD anyway and doesn’t actually compensate me in any way. I still don’t have any way to pay the higher rate and I have no way to relocate to some other property. What a load of garbage! The site clearly guaranteed that rate if I completed the booking in time! And I did! I held up my end of the bargain, you should too! Never using agoda again and will be reporting this story through every agency I can think of and sharing it through every social forum I know. Bunch of garbage.
開發者回覆 2020/11/22
Thank you for the review. We always strive to provide a stable application for the ease of our users. Please email us at appsupport@agoda.com and advise us your concern. We'll look into it and assist you to the best that we can.
Agoda=GetYourGuide= Nightmare Customer Support
2024/04/23

Geroge_Bush
I recently had a dreadful experience with the GetYourGuide app (which is connected through Agoda when you try to book a tour). Despite booking a popular large group tour in Rome several weeks in advance, I inadvertently booked the same tour again for the same day. Shockingly, the app failed to notify me of this duplicate booking. Upon realizing my mistake, I immediately attempted to cancel one of the bookings, only to find out that I couldn't because the tour was less than 24 hours away.Customer service was an absolute nightmare. Despite numerous emails and interactions with different agents, they all robotically regurgitated the same excuse: "rules are rules." It's clear their primary concern is protecting their own interests, even at the expense of customer satisfaction. They shamelessly lied to me about the possibility of a refund, claiming the tour provider wouldn't cooperate, only to be exposed when I reached out to the actual agency and received a prompt and courteous refund directly from them.It's evident that GetYourGuide's customer service is severely lacking, with a dismissive attitude that suggests they believe their dominance in the market exempts them from providing quality assistance. Save yourself the headache and use alternative platforms like Booking, Airbnb, TripAdvisor, Klook, or any other service that actually values its customers. Trust me, it's not worth the hassle.

開發者回覆
Thank you for the review. Agoda strives to provide every guest the best customer experience. We are sorry to hear that we are unable to meet your expectation and we want to make it right. To help you further, please email us at appsupport@agoda.com with your Agoda booking ID, guest name, email address, phone number and include the case number (#744506) in the subject. We'll have this checked again. Your patience is appreciated.
Agoda=GetYourGuide= Nightmare Customer Support
2024/04/23

Geroge_Bush

I recently had a dreadful experience with the GetYourGuide app (which is connected through Agoda when you try to book a tour). Despite booking a popular large group tour in Rome several weeks in advance, I inadvertently booked the same tour again for the same day. Shockingly, the app failed to notify me of this duplicate booking. Upon realizing my mistake, I immediately attempted to cancel one of the bookings, only to find out that I couldn't because the tour was less than 24 hours away.Customer service was an absolute nightmare. Despite numerous emails and interactions with different agents, they all robotically regurgitated the same excuse: "rules are rules." It's clear their primary concern is protecting their own interests, even at the expense of customer satisfaction. They shamelessly lied to me about the possibility of a refund, claiming the tour provider wouldn't cooperate, only to be exposed when I reached out to the actual agency and received a prompt and courteous refund directly from them.It's evident that GetYourGuide's customer service is severely lacking, with a dismissive attitude that suggests they believe their dominance in the market exempts them from providing quality assistance. Save yourself the headache and use alternative platforms like Booking, Airbnb, TripAdvisor, Klook, or any other service that actually values its customers. Trust me, it's not worth the hassle.
開發者回覆 2024/04/25
Thank you for the review. Agoda strives to provide every guest the best customer experience. We are sorry to hear that we are unable to meet your expectation and we want to make it right. To help you further, please email us at appsupport@agoda.com with your Agoda booking ID, guest name, email address, phone number and include the case number (#744506) in the subject. We'll have this checked again. Your patience is appreciated.

現在上Agoda也能訂機票了！國人信賴的訂房夥伴現在提供最新機票優惠&機加酒套裝，你可以一指搞定機票+住宿，並享有比網站上價格更優惠的App專屬優惠&24小時中文客服。我們隨時都在新增跟改善App功能，最近的更新有： - 對住宿有任何問題，都可以用App直接傳訊發問 - 粉紅色的星級標示讓你在搜尋頁面輕鬆辨識出租住宅或公寓 - 新增Agoda Homes的屋主模式（記得先到https://ycs.agoda.com/homes/zh-tw刊登空房喔） Agoda App讓你在外旅行探索時更輕鬆，更安全！

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