KeyNavigator

Name: KeyNavigator
Rating: 2.1 (56 reviews)
Author: KeyBank

Finance

Free · Designed for iPad

56 Ratings
Ages

4+
Years
Category

Finance
Developer

KeyBank
Language

EN
English
Size

31.7
MB

KeyNavigator® allows Treasury Services customers to deposit checks into their business checking accounts using mobile devices. Mobile Deposit extends the convenience of KeyBank’s commercial remote deposit solution to clients on the go and provides clients with low check volumes an easy alternative to making branch and ATM deposits. This app also allows clients to review and approve all remote deposits made by company users giving clients additional control and security. FEATURES: • Deposit checks from your mobile device • Access your deposit transaction history for the last 30 days • Review deposits made by your company’s users SAFE, SECURE AND CONVENIENT: • KeyNavigator User IDs and passwords are required • Set up your device biometrics to securely sign into our app • To log on to this app, you must be enrolled in KeyNavigator and Key Capture Need help? Have questions about this app? Call 1-800-539-9039. Dial 711 for TYY/TRS * Fee may apply based on your account type. ** Please note, customers with personal accounts with KeyBank should download the KeyBank Online Banking app for easy access to those accounts. *** Anyone can download, but you must be enrolled in KeyNavigator & Key Capture to use the app. ©2025 KeyCorp®. All rights reserved. Subject to terms and conditions of service agreement. KeyBank Member FDIC. 3281028

Ratings & Reviews

2.1

out of 5

56 Ratings

App is great, if you can get logged in
06/06/2019

honesttogoodness1
It’s easy to use and very helpful however more then half the time I am unable to log in. Always getting stuck on the verification screen or getting a ‘device registration error’ I pay $40 a month through my bank to use this feature, it would be nice if the app worked.
App is great, if you can get logged in
06/06/2019

honesttogoodness1

It’s easy to use and very helpful however more then half the time I am unable to log in. Always getting stuck on the verification screen or getting a ‘device registration error’ I pay $40 a month through my bank to use this feature, it would be nice if the app worked.
Standard KeyBank software
05/20/2022

Tacola1234
Absolutely terrible app. I am not sure if it even deserves one star. Depositing multiple checks is the worse. What a dumb way to do it. This should be easy but it is not. The screen rotation will mess with the auto capture. The developer must have some strange way of thinking. Tip: the user needs to be guided through the process not guessing the next step and trying to find it on the screen. This is not a game of The Room.
Standard KeyBank software
05/20/2022

Tacola1234

Absolutely terrible app. I am not sure if it even deserves one star. Depositing multiple checks is the worse. What a dumb way to do it. This should be easy but it is not. The screen rotation will mess with the auto capture. The developer must have some strange way of thinking. Tip: the user needs to be guided through the process not guessing the next step and trying to find it on the screen. This is not a game of The Room.
Won’t scan checks
05/18/2021

RiverqueenX2004
This app is horrible! It will scan the front of the check and then tell me it can’t find the endorsement in the back of the check. I have started using a black sharpie and signing almost half of the check, it sometimes goes through like that, but not today when I am in a hurry. Closest branch is 5 hours away so I might get there before I can get the app to work!!
Won’t scan checks
05/18/2021

RiverqueenX2004

This app is horrible! It will scan the front of the check and then tell me it can’t find the endorsement in the back of the check. I have started using a black sharpie and signing almost half of the check, it sometimes goes through like that, but not today when I am in a hurry. Closest branch is 5 hours away so I might get there before I can get the app to work!!
This app is horrible
04/27/2019

Scubabully
It quits logging you in with your biometric after a week or so of use. It will then ask you your security question and will never authenticate you. The only way to get it to work again is to uninstall the app / reinstall and completely log back it. FIX YOUR APP, I pay for the ability to remotely deposit my business checks and waste time with your glitchy app!
This app is horrible
04/27/2019

Scubabully

It quits logging you in with your biometric after a week or so of use. It will then ask you your security question and will never authenticate you. The only way to get it to work again is to uninstall the app / reinstall and completely log back it. FIX YOUR APP, I pay for the ability to remotely deposit my business checks and waste time with your glitchy app!