I left a bad review after some bad experiences but they reached out and fixed the problem. Cared a lot about my concerns. I would recommend. They still need to get their ducks in a line so they can have one app. Overall happy with this bank

Update: Do not use this app. After two hours online with support, the solution appears to be to simply disable all app controls. The concept is promising but the execution is flawed. Beware relying on this app for international travel! It worked as expected in Iceland. However, the following day in Ireland it has failed repeatedly, causing much frustration and embarrassment. Setting the location has no effect. Transactions are denied claiming the location is not allowed. Contacted support to be told that explicit transaction types must be allowed (however, this was not the case in Iceland). But even after allowing all transaction types, the card is still denied. And because of the time difference, I cannot contact support in Idaho until 2 pm local time. Only giving this 2 stars because the concept is promising. But it should also just be part of the primary ICCU app, not a separate app.

Great app, but if you have more than a couple cards, it gets confusing fast. I have four business debit cards and three personal cards. So does my wife. That’s 7 cards each, with only “business debit” and the last 4 numbers of the card to go by. And that’s not to mention that an average of one card every few months gets hacked by someone online and needs to get replaced with a new one…with new numbers. And if a card is missing, unless you prepare for this exact situation, you usually don’t know the last 4 numbers, so it’s a guessing game. The physical cards at least have the business name written on the back below my name. So yes, great app, but ability to nickname each card would make it 5 stars for me

I have an issue I don’t know if anyone else has this issue but I have to launch the app twice to get it to enable Face ID. It never does it on the first launch of the app. It’s a minor inconvenience but it’s super annoying. I also rarely see this app needing any updating which for a bank app doesn’t seem very secure. I love ICCU and I know they pawn the app and development off onto someone else or a different company but seriously could use some ui improvements. Also I can’t see my checking and routing number in the same place and you have to go looking for both separately. Please make the app better.