As it says above, I love this app. After having my card compromised a few years ago, I began using this app to monitor transactions. It’s worked well with helping me stay on top of any suspicious activity. However, I wish there were more specific ways to limit transactions. I’ve looked at all of the categories, and while there are options, it’s not as specific as I’d like. For instance, I can deny in-store transactions out of my region but not online/mail/phone purchases. That needs to be changed as I recently had 5+ attempted charges that were mail/phone and were international. Unless there’s a way to limit those transactions without stopping them altogether that I’ve just not found. Also, I’d like to be able to approve certain retailers that I frequently use and only allow different stores/purchases on a case by case basis. This may be getting too specific for an app, but it would be helpful.

I wish that it was easy to get in touch with someone about this. I loved this app for years, now I’m upset. I bank with a credit union. I have no idea how it happened, but someone hacked into the app and they were turning the card on after I turned it off! They were trying to transfer all of my savings into my checking, trying to steal everything that I have! Happy that my credit union did not let any transaction go through! These creeps tried several times and must have turned the card on after I turned it off almost a dozen times… so disappointed in something that I used to love and depend on.

This app provides helpful functionality but falls short in a number of areas: 1) it doesn’t make it clear that the login is not your bank login despite displaying your banks logo. So I imagine a lot of people enter their bank log-in at first. 2) the app limits passwords to 8-12 characters. Welcome back to the 1990s. 3) the app requires you to manually logout. This is inconsistent with how every other app having access to financial data performs, 4) the app does not support touchid or faceID, 5) the app doesn’t work nicely with password managers 6) the app emails you your login id after registration. While it is fairly typical to email a user their iD when they indicate forgetting it, sending this automatically at registration unnecessarily makes that half of your login credentials more accessible to bad actors on the internet. These are all fairly basic things, so hopefully the backend security is done better.

I tried to link my debit card from Bethpage FCU in NY it wasn’t letting me I called CO-OP they said call the bank I called the bank they told me after being transferred so many times since March 2023 New Members there’s a glitch in the system not allowing accounts to be made and they have no updates from CO-OP and no time frame for when the Glitch/Bug will be fixed I am rating 1 star bc I have had issues many times trying to link my account , my bank 100% told me they are eligible with it but it’s just been glitched with no updates since March so until this is resolved I will not change my review I truly want to give this a good review but cannot if I can’t even use it at this time On the app this was the issue and it says “ We apologize for the inconvenience, but the feature you are trying to modify is no longer available. Please contact Customer Support for further details or restart the application.”