FNBO Direct

Name: FNBO Direct
Rating: 4.5 (786 reviews)
Author: FNNI

Finance

Free

786 Ratings
Ages

4+
Years
Category

Finance
Developer

FNNI
Language

EN
+ 2 More
Size

50
MB

Free. Secure. Anywhere. Mobile Banking from FNBO Direct lets you easily view and manage your money right in the palm of your hand anytime, anywhere! Best of all, it’s free. Mobile Banking is available to all customers; just download the app and log in with your Online Banking user name and password for a secure Mobile Banking experience. FEATURES - Quickly access your account with Face ID® or Touch ID® - View account balances and transaction history - Pay your bills and credit cards - View scheduled and recent payments - Transfer money between your FNBO Direct accounts - Transfer money to other customers at this bank - Deposit checks – Snap a photo of your checks and deposit them remotely - Contact a customer service representative SECURITY At FNBO Direct your security is always our top priority. - Account information is never stored on your phone - Data transmissions are encrypted with the same secure technology as Online Banking HOW TO GET STARTED - Mobile Banking is free from FNBO Direct (but your mobile carrier’s message and data rates may apply) - Download the app and log in with your Online Banking username and password View our Security Statement at: https://www.fnbodirect.com/comp/popups/security-statement.fhtml RESTRICTIONS - Deposits are subject to verification and are not available for immediate withdrawal - See the terms in the app for limits/availability and other restrictions FNBO Direct is a division of First National Bank of Omaha, a subsidiary of First National of Nebraska, Inc.

Ratings & Reviews

4.5

out of 5

786 Ratings

Competitive APY on savings accounts
10/25/2023

K_man88
Very easy to use banking app. I am able to set up bill pay transfers to move money between my other external accounts, so it seems that other reviewers haven’t caught on. FNBO Direct offers a competitive rate on its HYSA, so huge plus there. FNBO is a solid regional bank and it’s great to see them offer online-only deposit accounts for those that don’t need brick and mortar access.

Developer Response
We're glad to hear that you're enjoying our app and services! Thanks for the 5 star review.
Competitive APY on savings accounts
10/25/2023

K_man88

Very easy to use banking app. I am able to set up bill pay transfers to move money between my other external accounts, so it seems that other reviewers haven’t caught on. FNBO Direct offers a competitive rate on its HYSA, so huge plus there. FNBO is a solid regional bank and it’s great to see them offer online-only deposit accounts for those that don’t need brick and mortar access.
Developer Response 10/26/2023
We're glad to hear that you're enjoying our app and services! Thanks for the 5 star review.
Lost access to my funds
04/19/2024

smerguez
The transfer money option no longer works in the FNBO Direct app after the introduction of Zelle for all transfers on the FNBO side (and yes my apps are up to date). You need a second Zelle account (with a new email and phone number) to send money between FNBO & FNBO-D accounts, despite the fact that they share a routing number, because they aren’t on the same app.Without a transfer option and because FNBO-D is completely online (no debit card) my money is quite literally stuck in my account. I can handle glitches, not shady business practices or incredibly poor planning & oversight. Even if this gets resolved, it’s unacceptable to suddenly lose access to an account. Save your time & money and bank elsewhere.

Developer Response
We are sorry to hear that our services do not meet your expectations, and appreciate you taking the time to bring your concerns to our attention. You may rest assured that they have been shared appropriately. If you have any other questions or concerns, you can always call us at 877-370-3707, and our Specialists will be happy to help.
Lost access to my funds
04/19/2024

smerguez

The transfer money option no longer works in the FNBO Direct app after the introduction of Zelle for all transfers on the FNBO side (and yes my apps are up to date). You need a second Zelle account (with a new email and phone number) to send money between FNBO & FNBO-D accounts, despite the fact that they share a routing number, because they aren’t on the same app.Without a transfer option and because FNBO-D is completely online (no debit card) my money is quite literally stuck in my account. I can handle glitches, not shady business practices or incredibly poor planning & oversight. Even if this gets resolved, it’s unacceptable to suddenly lose access to an account. Save your time & money and bank elsewhere.
Developer Response 04/22/2024
We are sorry to hear that our services do not meet your expectations, and appreciate you taking the time to bring your concerns to our attention. You may rest assured that they have been shared appropriately. If you have any other questions or concerns, you can always call us at 877-370-3707, and our Specialists will be happy to help.
Can’t do many of the important features
10/26/2019

Claire Josephine
But they are not upfront about this. Presumably, as a “fix” for their crappy limited technology, there is a link to the full website which also lacks needed options if accessed on a phone. No warning as well. I have to get a laptop or desktop to access certain fundamental things such as transferring monies between my own accounts at different institutions. For a company that is primarily online they should invest in better technology, have more information embedded in their app/ website and have more knowledgeable, kinder people on phone support. This bank behaves with little to no respect for my time or needs when it comes to managing my accounts. I regret choosing them.

Developer Response
Claire, we're truly sorry your experience was not to your satisfaction. We are striving to create the best mobile banking experience in the market and customers like yourself that are willing to give us feedback are invaluable for both our mobile app and our bank in general.
Can’t do many of the important features
10/26/2019

Claire Josephine

But they are not upfront about this. Presumably, as a “fix” for their crappy limited technology, there is a link to the full website which also lacks needed options if accessed on a phone. No warning as well. I have to get a laptop or desktop to access certain fundamental things such as transferring monies between my own accounts at different institutions. For a company that is primarily online they should invest in better technology, have more information embedded in their app/ website and have more knowledgeable, kinder people on phone support. This bank behaves with little to no respect for my time or needs when it comes to managing my accounts. I regret choosing them.
Developer Response 10/30/2019
Claire, we're truly sorry your experience was not to your satisfaction. We are striving to create the best mobile banking experience in the market and customers like yourself that are willing to give us feedback are invaluable for both our mobile app and our bank in general.
Transfers at last!
12/10/2024

yd51
At last, we can initiate transfers from the app instead of always needing to visit the website! Better yet, if you are an FNBO account holder, the transfers between your FNBO and FNBO Direct accounts are instant - no more waiting 5 long days for an ACH transfer! Great job, development team. I no longer miss Milli (that much). 👍

Developer Response
We appreciate you taking the time to provide feedback, and you may rest assured it has been shared appropriately. If you have any other questions or concerns, you can call us at 877-370-3707, or submit a secure message after logging into your account from our website, and our Specialists will be happy to help.
Transfers at last!
12/10/2024

yd51

At last, we can initiate transfers from the app instead of always needing to visit the website! Better yet, if you are an FNBO account holder, the transfers between your FNBO and FNBO Direct accounts are instant - no more waiting 5 long days for an ACH transfer! Great job, development team. I no longer miss Milli (that much). 👍
Developer Response 10/22/2024
We appreciate you taking the time to provide feedback, and you may rest assured it has been shared appropriately. If you have any other questions or concerns, you can call us at 877-370-3707, or submit a secure message after logging into your account from our website, and our Specialists will be happy to help.

General enhancements and bug fixes to improve your banking experience.

Version 5.0.3

2d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics