CareApp
Productivity
Free
The simple way to build a wonderful care community.
CareApp is a powerful communication and engagement platform for aged care providers. It brings providers, residents, carers and families together to build a wonderful care community and support seniors to love the way they live.
CareApp bridges the gap between families and aged care providers. It provides a personalised and reassuring window into the care and wellbeing of loved ones, all in a secure and private online care community.
more This update makes it easier to create Check-Ins, and improves Enquiry management so you can swap to the correct assignee with ease.
3.20.2 Feb 19
This update brings exciting enhancements to Wellbeing Checks - now called Check ins!
3.20.0 Feb 8
We've been having an Easy and Beautiful Summer, focusing on improving the core CareApp experience. This update includes some fixes to the look and feel of the feed!
3.19.2 Jan 27
This update includes a fix for video playback affecting some users.
3.19.1 12/04/2025
This update includes some fixes to issues to keep CareApp running smoothly.
* Improved showing notices that contain coloured text
* Improved image loading
* Changed the default behaviour when inviting new team members to give access to all customers
3.19.0 11/24/2025
This update includes some fixes to opening CareApp from notifications, adding attachments to enquiries, and Polish with AI.
3.18.3 10/01/2025
This update improves our second-factor authentication screen, especially for users of smaller phones, as well as some behind the scenes fixes.
3.18.2 09/28/2025
This update includes an important fix for creating enquiries.
3.18.1 09/18/2025
This update includes powerful new AI features to CareApp, allowing you to use AI to help write posts and notices.
3.18.0 09/12/2025
This release includes new features and some improvements
Introducing Enquiries: a simple and secure family enquiries channel!
Enquiries let families send messages directly to your site through CareApp. Enquiries go straight to an Enquiry inbox, keeping all communication in one place — no digging through emails, missed calls, or lost notes. This helps reduce phone calls and keeps everything organised. Families can send an Enquiry anytime, and you can reply when it suits you. You can also add photos, attach files, or pass the message to the right person.
Contact CareApp's customer team if you would like Enquiries at your site.
Improvements:
* Improved how post history is displayed
* Further improvements to Customer profile screens
3.17.0 09/05/2025
This update includes a couple of fixes to keep CareApp running smoothly
* Fixes an issue where Wellbeing Checks were not showing the correct share status. This only affected the label shown, not whether or not they were shared
* Fixes an issue affecting some users when accepting an invitation with an existing CareApp account
3.16.1 08/13/2025
This update includes the following fixes and new features:
* Customer Screens have a new Profile tab allowing you to view and manage customer profiles
* We now show our release notes on the Update Available screen
* We have fixed how reported comments are shown to coordinators
* We've improved how Messages profile images are shown
* A couple of behind the scenes fixes to keep CareApp running smoothly
This update also has hidden away some new work in progress features that we just can't wait to show you soon!
3.16.0 08/10/2025
This update fixes a rendering issue when selecting customers.
3.15.2 06/18/2025
This update includes linking to our brand new Activity Library, and some behind the scenes improvements to keep CareApp running smoothly.
3.15.1 06/16/2025
This update includes some fixes and improvements to keep CareApp running smoothly!
3.15.0 05/05/2025
This update includes a few little fixes to keep CareApp running smoothly:
* Improvements to the customer experience
* We show you a message if we can't open the App Store on the Update Screen, which might happen if your IT department manages your device
* Improved viewing notices with images
3.14.1 03/16/2025
As Autumn rolls in our Easy & Beautiful Summer draws to a close. Here is what's changed in this release:
* Improvements to the language used on account recovery screens
* Improvements to the alert popups when you perform actions in CareApp
* Improved how notices are loaded in the app, which should make everything feel more snappy
* Improvements to the Customer user experience
* We now show an icon on the feed if the post contains multiple photos or videos
* Updated a bunch of libraries used in the app to the latest versions
Even though Summer is nearly over, we are always improving CareApp. If you have an idea that would make things better please let us know!
3.14.0 03/02/2025
Happy new year! We hope you are off to a fantastic 2025! Our Easy and Beautiful Summer continues, focusing on improvements to the core CareApp experience, with a couple of hidden treats thrown in as well.
* We have made improvements to our signup, account recovery, and verification flows in the app. This should smooth out the process of getting your account ready and signing in to CareApp.
* We have made improvements to the feed scrolling experience
* We fixed an issue where notice history would sometimes show blank users
* We updated some of the packages we use to the latest versions, to keep everything running smoothly
We are looking forward to making CareApp even better in 2025. If you have a great idea for an improvement, please let us know.
3.13.2 02/06/2025
Happy new year! We hope you are off to a fantastic 2025! Our Easy and Beautiful Summer continues, focusing on improvements to the core CareApp experience, with a couple of hidden treats thrown in as well.
* We have made improvements to our signup, account recovery, and verification flows in the app. This should smooth out the process of getting your account ready and signing in to CareApp.
* We have made improvements to the feed scrolling experience
* We fixed an issue where notice history would sometimes show blank users
* We updated some of the packages we use to the latest versions, to keep everything running smoothly
We are looking forward to making CareApp even better in 2025. If you have a great idea for an improvement, please let us know.
3.13.1 01/30/2025
CareApp is having an easy and beautiful summer, improving the core CareApp experience. This update includes:
* Fix opening links from our in-app Release Notes
* You can now Select All sites when posting notices
* Improvements to scrolling through the feed
3.12.3 12/18/2024
CareApp is having an easy and beautiful summer, improving the core CareApp experience. This update includes:
* Changes to sharing posts with family, making the process quicker and easier
* Improvements to direct messaging, such as being able to quote-reply to messages
* Added new pinning options to notices
3.12.2 12/16/2024
CareApp is having an Easy and Beautiful Summer! Focusing on improvements to CareApp's user experience and having a bit of a tidy up. This release includes the following improvements:
* We now prevent your device from going to sleep during large file uploads
* We have updated the language used in Wellbeing Checks
* We have improved searching for customers by name
* We've improved the experience when selecting and posting longer videos
* Wellbeing check labels should no longer be getting cut off
3.12.1 12/05/2024
CareApp is having an Easy and Beautiful Summer! Focusing on improvements to CareApp's user experience and having a bit of a tidy up. This update adds the ability for coordinators to edit posts, plus a few smaller improvements.
3.12.0 12/03/2024
This update includes important changes for family users, with the introduction of the new Family Follower Role. This update also includes a bunch of improvements and updates to keep CareApp running smoothly.
3.11.1 11/27/2024
This update includes important changes for family users, with the introduction of the new Family Follower Role. This update also includes a bunch of improvements and updates to keep CareApp running smoothly.
3.11.0 11/26/2024
This update makes it easier to create Check-Ins, and improves Enquiry management so you can swap to the correct assignee with ease.
more Version 3.20.2 Feb 19
Data Linked to You The following data may be collected and linked to your identity:
Data Not Linked to You The following data may be collected but it is not linked to your identity: