It's a glorified web browser with Discount Tire links. The main thing that happens when you go to log-in to your account or to manage your card, when you click on those, it opens an internal web browser. You could just as easily just open the web site on your own browser and it's exactly the same. If you want a good app to manage your Discount Tires card, just download the MySynchrony app.I don't know why apps like this are created, honestly. This is the purpose of bookmarks in any web browser. We want a genuine app experience, not another web browser in disguise.

Why else would you have an app when the journey tracker doesn’t work? I tried to check my status and the app would let me sign into my appointment that was underway. Instead I tried to say I just arrived but with my email and phone number it wouldn’t link the two. It also gave me an error when I clicked the link THAT WAS TEXTED TO ME FROM THE STORE… “oops. Something went wrong. Try refreshing the page in a moment.” Well I did that and it still didn’t work. I find it bogus to text me a link that doesn’t work. I tried it in the browser as well and still no luck. What a joke and false advertising for anywhere that it is written to say that they a vehicle status tracker… Zero Stars!!!

The app is not an app at all but instead a web browser. I’m not sure why they cannot be sophisticated enough to actually create an app. Because of the nature of the “app”, it has navigation issues. For example, since it is trying to be both a browser and an app, it does not have a back button in several areas. If you go to the “home page”, it just goes back to the actual app section which has links and advertisements. To actually view your profile, etc, you must browse the web. Discount Tire - if you reach out, I can refer you to a few high school students who can make a professional bonafide app. And probably for a minimal fee.

I am a big fan and long time customer of Discount Tire. This app is not worth using in my experience. As others have said in their review, this behaves like a simple wrapper around a web site and does a poor job of it. I will often get errors trying to schedule an appointment and be prompted to start over. When an attempt does go through and I view my upcoming appointments, the failed attempts will be in the list. I can’t see any obvious way to delete appointments in the app nor can I find a way to add an appointment to my calendar. For me, skip this app and just use the web site.