Hi, your mobile banking is improving but is still not as good as good as Wells Fargo. That being said I would much rather bank with Montecito Bank than Wells Fargo. The mobile deposit camera is sluggish at times, often taking me 4 or 5 attempts at snapping the photo before it actually takes the photo, and I wish I had some deposit number or verification that I could write on the check or take a photo of that verifies that particular check deposit, not just that I made a deposit. All in all, I’m learning how to negotiate the App and it has been working fine (deposits going in, bill pay working great, etc) It’s just a bit awkward to use. I’ve been very pleased with Montecito Bank and Trust in general however. I appreciate the helpful tellers and bankers, and I feel good banking with a privately owned company. Thanks for listening, Dr. Amy ParkerNew review: The App is becoming much better. The camera is no longer slow when depositing checks, which was my primary complaint. All-in-all I’m very pleased using the App at this point. Thank you.

This new version does not even show balances between transactions. Poor design. Did not keep messages and answers from previous conversations. Old version just stopped working... no even a warning to alert you about the need to erase and download the upgrade. Nothing. You need to download another app to control your credit cards functionality. Why? With no other option for this bank, there is nothing to do but just sigh.

This app is good with managing my accounts and to transfer funds between them. The app frequently sends authorization codes to ensure it is me using the app. I also like the email feature for it stores communication I can reference.

To start with, I wasn’t given notice of any upcoming changes or updates to the app. The previous app was ok, but not as good as the one before that and this new one is the worst of the three. I had to make a special trip across town to the bank to figure out why my account was locked, your customer service line was out of order and completely useless. The new app is awful, everything has to be done from a second page. Either Montecito Bank is trying to sell data or show off someone’s cell phone pic of a fishing pier, not really sure. As soon as the checks I have out clear, I’ll likely close my accounts over this, it cost me at least an hour.