UBA Mobile App

Name: UBA Mobile App
Rating: 2.8 (879 reviews)
Author: United Bank For Africa

UBA Mobile App

Free

879 Ratings
Ages

4+
Years
Category

Finance
Developer

United Bank For Africa
Language

EN
English
Size

147.5
MB

Manage your accounts, send money, top-up airtime, schedule your bills, save for your goals, and much more... The UBA Mobile App is your Personal Financial Manager and It's Made for you! What's great about the new UBA Mobile App? Everything! You can: Set spending limit Schedule and pay bills Make transfers Get instant notifications Save for your goals Open a new account Interact in multiple languages Sort out transaction disputes easily Find a branch or ATM near you Lock, freeze, cancel and block your card Organise your dashboard Select themes to suit your mood Wave over your phone camera to hide your balance Send money to phone numbers Confirm, request, and stop cheques To get started If you have a UBA account, select Sign-up and register as a new user by choosing from any of the options below: 1. UBA Debit/Prepaid Card 2. UBA Secure Pass 3. USSD PIN 4. Activation Code Only (limited access) 5. In-branch activation If you do not have a UBA account 1. Click the menu on the top-left corner of your app 2. Select "Open an Account" 3. Choose your preferred account type 4. Fill in your details and your account number will be sent to you via SMS 5. Conclude your signup process 6. Start Banking

Ratings & Reviews

2.8

out of 5

879 Ratings

Plenty bugs, fix it
03/12/2023

kelteek01
Fix this app, it doesn’t even load alerts now anymore, it takes forever to complete a transaction, sometimes it shows the transaction was incomplete, yet I end getting debited, meanwhile the receipt from the transaction shows failed, how do I defend myself if I have already been debited and the the receiver tells me they haven’t seen it yet. Please do something about this. The app is sloppy. At first the app was nice, when I got newly downloaded it, now it’s something else.

Developer Response
Hi, we are sorry to hear that. Kindly download UBA mobile banking app with this link.https://apps.apple.com/ng/app/uba-mobile-banking/id1000669926……. Please contact us at +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com if the challenge persists. Thank you.
Plenty bugs, fix it
03/12/2023

kelteek01

Fix this app, it doesn’t even load alerts now anymore, it takes forever to complete a transaction, sometimes it shows the transaction was incomplete, yet I end getting debited, meanwhile the receipt from the transaction shows failed, how do I defend myself if I have already been debited and the the receiver tells me they haven’t seen it yet. Please do something about this. The app is sloppy. At first the app was nice, when I got newly downloaded it, now it’s something else.
Developer Response 09/15/2023
Hi, we are sorry to hear that. Kindly download UBA mobile banking app with this link.https://apps.apple.com/ng/app/uba-mobile-banking/id1000669926……. Please contact us at +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com if the challenge persists. Thank you.
App works ones every other month 🤦🏾‍♂️
10/19/2022

FlackoIos
This is like the most annoying app I’ve ever seen… and with no exagération it works ones every month… Any other time it either loads to infinity, or says « connection error » on stable data and wifi connection. And now it requested an update which I did… got kicked out of the app for some weird reason and now I can’t log in because of « unhandled error » and I can’t select my country, let alone insert my information. Please it’s been a while with these recurrent bugs, back to back to back and this is the first time I ever review an app (that’s how bad this app is) I usually leave stars and go but now since your customer service is not even aware of what’s going on, I had to write on here… hope you are considerate enough to read and say something, better yet, DO SOMETHING !!!

Developer Response
Hi, we regret the inconvenience caused. Kindly elaborate on the issue with the App so we can look into the matter and resolve it for you. Kindly write to us at cfc@ubagroup.com.
App works ones every other month 🤦🏾‍♂️
10/19/2022

FlackoIos

This is like the most annoying app I’ve ever seen… and with no exagération it works ones every month… Any other time it either loads to infinity, or says « connection error » on stable data and wifi connection. And now it requested an update which I did… got kicked out of the app for some weird reason and now I can’t log in because of « unhandled error » and I can’t select my country, let alone insert my information. Please it’s been a while with these recurrent bugs, back to back to back and this is the first time I ever review an app (that’s how bad this app is) I usually leave stars and go but now since your customer service is not even aware of what’s going on, I had to write on here… hope you are considerate enough to read and say something, better yet, DO SOMETHING !!!
Developer Response 10/21/2022
Hi, we regret the inconvenience caused. Kindly elaborate on the issue with the App so we can look into the matter and resolve it for you. Kindly write to us at cfc@ubagroup.com.
Only beautiful but less useful
12/13/2022

m_leBrave
Having two apps with the same name and without any sort of differentiator in the same store is very confusing for the average usersAll details about the user or the profil need UBA Secure Pass but this App doesn’t work in most countries. So to change number or email, one will need to go to the branch just for that. Buying airtime is a very long process and not intuitive at all. There are many double in all Mobile Options: linking to mobile money, sending to mobile money, choosing operators when buying/top up credit/airtimeWe can’t buy bundles in the option dedicated to buy bundles. It revert to buying/top up airtime/credit App doesn’t provide useful information in case a customer want to receive money from another bank or international bank like SWIFTEven when you enable Privacy Mode, it will take more than a minute to hide your account balance after opening the App.The App is extremely slow. Even after the app is opened if you move to check another app then come back, the app will load againTransaction history are not updated you will have to request bank statement to view your history

Developer Response
Hi, thanks for your feedback on the App. Please be informed that your feedback has been forwarded to our developers. Thank you for taking out the time to send us your suggestions. Kindly reach out to us via mail cfc@ubagroup.com for further assistance. Thank you for using our app.
Only beautiful but less useful
12/13/2022

m_leBrave

Having two apps with the same name and without any sort of differentiator in the same store is very confusing for the average usersAll details about the user or the profil need UBA Secure Pass but this App doesn’t work in most countries. So to change number or email, one will need to go to the branch just for that. Buying airtime is a very long process and not intuitive at all. There are many double in all Mobile Options: linking to mobile money, sending to mobile money, choosing operators when buying/top up credit/airtimeWe can’t buy bundles in the option dedicated to buy bundles. It revert to buying/top up airtime/credit App doesn’t provide useful information in case a customer want to receive money from another bank or international bank like SWIFTEven when you enable Privacy Mode, it will take more than a minute to hide your account balance after opening the App.The App is extremely slow. Even after the app is opened if you move to check another app then come back, the app will load againTransaction history are not updated you will have to request bank statement to view your history
Developer Response 12/23/2022
Hi, thanks for your feedback on the App. Please be informed that your feedback has been forwarded to our developers. Thank you for taking out the time to send us your suggestions. Kindly reach out to us via mail cfc@ubagroup.com for further assistance. Thank you for using our app.
Absolutely cool
03/25/2021

ajose segun
This app is fantabolous. at my first usage, I doubted it's strength and was negative about its functionality due to bank network downtime in the country . Since the inception of using this application , it's been extremely hitch free as I'm able to perfect my transactions within blink of an eye. I am able to round up transactions with ease from the four walls of my room, instead of the conventional entering of the bank to complete my daily transactions . Kudos to the customer service who are also readily available to curb any form of anomaly from the app. Great app. simple and effective to use. Nagode UBA!

Developer Response
Thank you so much for your feedback.
Absolutely cool
03/25/2021

ajose segun

This app is fantabolous. at my first usage, I doubted it's strength and was negative about its functionality due to bank network downtime in the country . Since the inception of using this application , it's been extremely hitch free as I'm able to perfect my transactions within blink of an eye. I am able to round up transactions with ease from the four walls of my room, instead of the conventional entering of the bank to complete my daily transactions . Kudos to the customer service who are also readily available to curb any form of anomaly from the app. Great app. simple and effective to use. Nagode UBA!
Developer Response 03/15/2021
Thank you so much for your feedback.

Resolved the transfer and wallet payment issues.

Version 4.3.8

Nov 29

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics