MTM is eager to collaborate with providers & is keenly aware that our success is tied directly to providers’ success. We want to enable providers and their drivers to take a more proactive role in fostering both their success & the success of MTM. The MTM Link Driver Application’s objective is to offer providers and their drivers the tools, features & functions to empower their active engagement with MTM. The features and functionality of MTM Link Driver include the following:
• Full integration with MTM Link, MTM’s Routing, Scheduling and Dispatch (“RSD”) Solution
• Initial trip summary for the driver
• Number of stops. Total miles to be traveled
• Confirmation by the driver of the list of routes
• Depot out functionality
• Documents route initiation from the address of their depot
• Trip status management
• Pick-up Arrive with late to pick-up reason report
• Pick-up Perform
• Performed Pick-up with passenger signature confirmation
• The passenger did not show for pick-up
• The passenger did not show for pick-up
• The passenger canceled the trip at the “door”
• Drop-off Arrive
• Drop-off Performed
• Depot In
• Documents the end of the route and return to the depot
• End of day trip summary: Number of stops, miles, trips performed, canceled trips, member “no-shows”, late reasons tracking
• Digital driver signature for route confirmation
• GPS tracking capability: Longitude, latitude, speed, bearing, accuracy, configurable data refresh frequency, and trip audit capability
• Driver notifications
• Route changes by dispatch
• Trip change acknowledgment by the driver
MTM Link Driver provides expanded mobile app functionality to improve drivers’ ability to manage their routes and further works to align the business objectives of MTM with those of providers and independent contractor drivers.
I don’t know what system update ruined the app. Every single time I try to schedule mileage reimbursement it tells me I have to call in anyway. They also changed it to where you have to check in when leaving for the appointment and when you arrive instead of just when you arrive. If you forget to check in when leaving then you can’t use the app for reimbursement at all. As if we don’t have enough to worry about when packing up medically complex children to go to appointments. It’s definitely set up to make it as hard as possible to get reimbursement which it shouldn’t be so hard. It just shouldn’t.
Spins too much
ple28
Every time I’m trying to look at my trips and put them in a good order or even looking to see what time they need to be there it spins which makes it start over very frustrating. They need to fix this. It makes it hard when planning out the day to make it efficient and then the app spins and goes to the top so you have scroll down again and find the last ride you was looking at doesn’t take long it spins again. This causes alot time that could be avoided. Please fix this!
Payment and miles
Chikitito 👅👶😼
You travels long miles and when you have to transport the patients he only drives 8 to 10 miles bone he is driving more miles to look for him than to leave it and he is losing a lot he is driving more miles than the avitual if your route says 80 mile you are going to run 160 miles he travels twice as much but they never tell you all of them extra miles no one pays you I don't think it's something fair and the payment is very low more in traffic that it takes you to get from one passenger to another it's very far and payment is not good :(
Location
Add-nickname1111
Why does the location on your phone have to be always on. You should be able to put it to when using the app. It literally kills your battery on your phone. It’s not like they buy me a new phone every year. This app is the worst and they need to fix this and whole bunch of other things.
Improvements and fixes
Version 3000.6.0
The developer, Reveal Management Services, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Reveal Management Services, Inc.
Size
35.8 MB
Category
Navigation
Compatibility
Requires iOS 12.0 or later.
iPhone Requires iOS 12.0 or later.
iPad Requires iPadOS 12.0 or later.
iPod touch Requires iOS 12.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.