Customer service is a little sketchy. i feel like im talking to robots sometimes but other then that they have the best slots in the business. And its not even close. Ive seen people actually win before large sums of money and deposited right to there bank accounts. ($50,000.) Unfortunately i have not won in a long while anything really big. But i did win some fairly decent sized wins before. i tried using someone elses card though at one time and my account has been seemingly wonky ever since. So dont make that mistake and if your looking to gamble i think mgm is the right choice. Also i recommend getting schooling for knowing how to do taxes before getting involved with this industry. Its more the governments fault for allowing it but mgm will submit every spin,bet, poker win small and large that was a win to the IRS. And claim that the person won all of that money which technically yes they did. But they also lost in most cases 2 times or more of that of which they won. And it is up to the player to provide the IRS with that proof of every single bet of any type showing a loss.

The math and percentages are so far off it makes hand values different from actual poker. i encourage everyone to go through the garbage hand history this site provides and check this for yourself. See how many times 80%+ favorites lose post flop. If you don’t know the math you will have to use a poker calculator, because the video hand history does not provide the percentages. Also the hand history only goes back 100 hands, so you have to do this many times to get anything resemble a real percentage, but the more you do it the more you will see how off the math is. I get that the site makes money off of rebuys and bigger rakes, but i don’t understand how this can be beneficial. The argument that you see more hands and therefor you see more bad beats can easily be disproved when you go through your history and see how hands actually play out. Obviously hands that don’t get called to the river can’t be included and you can only use this calculation on hands that complete, but if you start keeping track of stats like how often 80%+ hands lose post flop, you will most likely see that it is not even close to the actual math. I will also add that the customer service is a complete joke and if you ask for help with things like getting a more comprehensive hand history, you most likely will not get a response beyond something computer generated.

I don’t know if it’s on purpose or not but the things that happen with the cards here are not realistic. I have seen things happen in 2 months on this site that I haven’t seen in 20 years of playing poker. People (including me) hit huge hand and get beaten. Draw the only card in the deck that can help them and basically it’s like the algorithm favors the underdog. To the point where I have started feeling better about coming into an all in situation slightly behind than ahead because It’s more likely that I will outdraw than hold up. Unless I draw my card on the turn. Then inevitably my opponent will improve on the river since they are then the underdog. This cannot be an accident. No pure random generator would produce these results. Poker players don’t want this. We want a pure game. We don’t want it to be equally fixed. I don’t believe any player is favored. It seems more like big hands are created to induce action. This isn’t just a whim. I’ve been keeping track. Just as an example a player that is at a 70% disadvantage should make a winning hand about 15 times out of 50. I have seen and recorded this situation amongst players 50 times and out of those 50 times the underdog made their hand 32 times. That’s not an anomaly. That’s not an accident. That’s not acceptable. That’s not poker. That’s gambling. Please fix it. Also, why no chat? The pre picked emojis and phrases don’t cut it at all.

When you’re knocked out of tournament, you don’t even get an opportunity to see what hand beat you—your site immediately flashes to the next screen in a milla-second, advising where you placed. I played in a tournament last week and finished 1st, 2nd or 3rd without knowing for sure with your screen immediately again flashing to the next screen. It said I qualified for a $45 entry without any description or direction of what that even meant. I don’t know what to look for or how I get entered. IT JUST HAPPENED AGAIN—COULD NOT SEE THE HAND BEAT ME.