myRTCpara
RTC Paratransit reservations
Free · Designed for iPad
This app will allow eligible RTC ADA Paratransit customers the ability to schedule, confirm, cancel, and view real-time estimated time of arrival for scheduled trips.
Enrollment
First-time users will need to enroll in the system to begin using the app. To enroll you will need to provide your RTC Paratransit ID #, date of birth, and email address (only one client can have the same email address on file). Once you submit, you will need to activate by clicking the link in the email from myRTCpara@rtcsnv.com sent to the email address provided.
Login
In order to log in, you will enter your client ID and password (created at the time of enrollment). If you happen to forget your password, please click on the “forgot your password” link under enrollment, and it will send you an email to recover your password.
Menu top left (three lines)
To book a new trip, you will need to enter a pick-up address, including unit (apt) # and telephone number of location; your destination address, including unit (apt) # and telephone number of location; and the date of the trip and the time you would like to be picked up or dropped off. Additional information will be requested, including if you need to bring mobility aids and if you would like to add any additional passengers on the trip. On the final screen, please verify the details of your trip request and confirm booking. You have now successfully booked your trip. Please follow the same procedures for any additional trips.
Trips- This will show all of your scheduled trips, and you may click on the trip to display the details, including a map with the location of your pickup and destination. You will be able to click “repeat trip” if you would like to schedule the same trip for another date or cancel trip.
Trip History- This will display any past trips you took with RTC Paratransit service. Simply enter the date parameters by selecting the “to and from” dates you wish to search and click “fetch trips.”
Subscriptions- This will display any recurring trips that have been placed without having to schedule each time. For information on subscriptions, please contact RTC Customer Care at 702-228-4800.
My Profile- This will display your client-specific information and allow you to change your password, if needed.
Announcements- This will display a tutorial video on how to use myRTCpara and any other important notifications, as needed.
Help- This will display definitions of terms used for this application.
General Info- This will take you to the RTC ADA Paratransit webpage for information about the service.
Feedback- This will take you to the RTC online comment form to submit comments about the service or app.
Sign Out- This will log you out of the app.
General Bug fixes
The developer, Regional Transportation Commission of Southern Nevada, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Regional Transportation Commission of Southern Nevada
- Size
- 41.7 MB
- Category
- Travel
- Compatibility
Requires iOS 10.0 or later.
- iPhone
Requires iOS 10.0 or later. - iPad
Requires iPadOS 10.0 or later. - iPod touch
Requires iOS 10.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © 2021 Regional Transportation Commission of Southern Nevada