Raz Caregiver

Name: Raz Caregiver
Rating: 2.8 (79 reviews)
Author: Raz Mobility LLC

Social Networking

Free · Designed for iPad

79 Ratings
Ages

4+
Years
Category

Social Networking
Developer

Raz Mobility LLC
Language

EN
English
Size

66.2
MB

Enhance your caregiving with the RAZ Care App, now with an improved experience and a fresh new look. The essential tool for managing from afar the easy-to-use RAZ Memory Cell Phone, a device specially designed for individuals with dementia, Alzheimer's, Parkinson's or visual impairments. It's also perfect for seniors seeking the most intuitive cell phone experience. Caregivers: With the RAZ Care app, you can manage contacts, settings and monitor all aspects of the phone right from your own iPhone or iPad. Contacts: With the RAZ Care app, you can video call the RAZ Memory Cell Phone user (requires setup by caregiver). With the RAZ Care app, the caregiver is in control. You can enable or disable features according to your senior's ability and needs. Here's what you can do as the caregiver: - Add and edit contacts; - Place video calls; - Block unwanted incoming calls; - Set 'Quiet hours' to prevent calls during certain times; - Control repetitive calls; - Create reminders that appear on their phone as sticky notes or sticky notes & audio; - Set charging reminders and stay informed with low battery text alerts; - Enable automatic answering of calls, including a speakerphone option; - Keep track of how many calls your senior is involved, preventing loneliness; - Track the phone's location, battery life, and network status; - Utilize the screen auto-lock feature for added simplicity; - Enable announcements like charging status and name of the caller; - Activate option for low vision and hand tremors; - Choose and adjust ringtone and its volume; - Access call history; - Switch between light and dark background modes; - Manage repetitive 911 calls with different emergency calling options, or the RAZ Emergency Service subscription, including caregiver notifications; - Control all settings and aspects of the RAZ Memory Cell Phone. The app allows the management of multiple phones by one caregiver or multiple caregivers for a single phone, adding flexibility to your caregiving routine. The RAZ Memory Cell Phone is all about ease - no confusing apps, notifications or distractions. The senior just taps the picture of the person they want to call. It's that simple. Download now and start managing the RAZ Memory Cell Phone remotely!

Ratings & Reviews

2.8

out of 5

79 Ratings

OK, but could be much much better
02/06/2023

Iamsharong
The goodSimple. Nice to have pictures. Customer service is quick to respond. Not so goodFor such a simple phone, battery life is bad. That makes it a problem when you’re relying on the person with the memory problems to keep the phone charged so often. No way to adjust screen brightness. I was hoping to do that to try and save some battery life.No wireless charging option No way to video call. And it’s not clear that that is not a feature. The phone has cameras, and the caregiver app mentions video calls. But not available yet! This is another key fail. Instead of two screens to enter contacts and Allowed, it should be enter everything once. I had to enter the contact names, phone numbers, and pictures twice. One for the contacts, one for the allowable list. You should just have a toggle on Contacts that says, allowable? Yes or no. The phone is only 4G, and only cellular. No Wi-Fi capabilities. If you’re only going to use the cellular network, offer 5G, so that cell reception is better. Or better yet, include an option for Wi-Fi. Allow greater flexibility on phone features for the phone user and caregiver. Perhaps greater flexibility in the beginning (texting, voicemail, apps), then as the mental capacity declines, the options can be adjusted/removed.
OK, but could be much much better
02/06/2023

Iamsharong

The goodSimple. Nice to have pictures. Customer service is quick to respond. Not so goodFor such a simple phone, battery life is bad. That makes it a problem when you’re relying on the person with the memory problems to keep the phone charged so often. No way to adjust screen brightness. I was hoping to do that to try and save some battery life.No wireless charging option No way to video call. And it’s not clear that that is not a feature. The phone has cameras, and the caregiver app mentions video calls. But not available yet! This is another key fail. Instead of two screens to enter contacts and Allowed, it should be enter everything once. I had to enter the contact names, phone numbers, and pictures twice. One for the contacts, one for the allowable list. You should just have a toggle on Contacts that says, allowable? Yes or no. The phone is only 4G, and only cellular. No Wi-Fi capabilities. If you’re only going to use the cellular network, offer 5G, so that cell reception is better. Or better yet, include an option for Wi-Fi. Allow greater flexibility on phone features for the phone user and caregiver. Perhaps greater flexibility in the beginning (texting, voicemail, apps), then as the mental capacity declines, the options can be adjusted/removed.
Disappointed
07/07/2024

CGrace66
The simplicity of the phone is great, but as others have said, the battery life is AWFUL. The worst part if that there is an emergency button on the screen, which is absolutely ridiculous, as mostly people with dementia aren’t going to remember not to press it and don’t even have the wherewithal do so, even if they needed help. Raz offers an emergency service to intercept the unnecessary calls, which we found quickly that we needed to purchase so firetrucks and ambulances wouldn’t be dispatched every time my father inadvertently presses this (ALL THE TIME). Now, they are raising the price on the service due to overuse and if the user goes over 20 calls a month (my dad can do that in less than a week), they actually dispatch 911 services)!!! How crazy. I have asked if they can have an app update that would enable the emergency button be an optional feature (caregiver can determine if user needs access) and they are hopefully coming up with a solution this month (July of 24). If not, this phone will not work for us. In my opinion, this is such a major design flaw and makes this phone unusable for my dad. I’ll report back. if these two things could be addressed, I could definitely give them four stars—maybe five!
Disappointed
07/07/2024

CGrace66

The simplicity of the phone is great, but as others have said, the battery life is AWFUL. The worst part if that there is an emergency button on the screen, which is absolutely ridiculous, as mostly people with dementia aren’t going to remember not to press it and don’t even have the wherewithal do so, even if they needed help. Raz offers an emergency service to intercept the unnecessary calls, which we found quickly that we needed to purchase so firetrucks and ambulances wouldn’t be dispatched every time my father inadvertently presses this (ALL THE TIME). Now, they are raising the price on the service due to overuse and if the user goes over 20 calls a month (my dad can do that in less than a week), they actually dispatch 911 services)!!! How crazy. I have asked if they can have an app update that would enable the emergency button be an optional feature (caregiver can determine if user needs access) and they are hopefully coming up with a solution this month (July of 24). If not, this phone will not work for us. In my opinion, this is such a major design flaw and makes this phone unusable for my dad. I’ll report back. if these two things could be addressed, I could definitely give them four stars—maybe five!
Phone and Care App is doing everything I need it to.
12/05/2024

AppsGoneBad
Having a family member recovering from brain surgery and impacted memory recall, I needed a way to not just keep in touch but for my parent to not feel isolated and forgotten. I purchased the regular AZ Phone and installed/configured the AZ Caregiver on my phone. Setup was easy for me at least and only two contacts are needed on it. My Dad was absolutely thrilled as he had asked for a phone so he could call and now I have one in his hands that he cannot corrupt thru his confusion that he goes thru and starts clicking and playing with things. I have been sharing this product info with the Memory Care facility directors because this is a life changer for millions of families who have loved ones with Dementia or Brain Surgery recovery who are in long term care facilities.
Phone and Care App is doing everything I need it to.
12/05/2024

AppsGoneBad

Having a family member recovering from brain surgery and impacted memory recall, I needed a way to not just keep in touch but for my parent to not feel isolated and forgotten. I purchased the regular AZ Phone and installed/configured the AZ Caregiver on my phone. Setup was easy for me at least and only two contacts are needed on it. My Dad was absolutely thrilled as he had asked for a phone so he could call and now I have one in his hands that he cannot corrupt thru his confusion that he goes thru and starts clicking and playing with things. I have been sharing this product info with the Memory Care facility directors because this is a life changer for millions of families who have loved ones with Dementia or Brain Surgery recovery who are in long term care facilities.
Bringing families together
02/07/2025

Dzap79
My mom was diagnosed with Parkinson’s disease dementia about three years ago and she lost her ability to use her iPhone. This phone has been a lifesaver for keeping in touch my mom while she was in a nursing home out of state. The app and phone functionality are not perfect but they both continue to improve. Being able to check the battery levels has been extremely helpful. Having the phone auto answer on speaker phone have helped my mom use her phone when she was no longer able to use her hands. This phone truly changed our lives and provided us with direct communication across states that would have otherwise been impossible. I look forward to seeing what further improvements and features are on the roadmap.
Bringing families together
02/07/2025

Dzap79

My mom was diagnosed with Parkinson’s disease dementia about three years ago and she lost her ability to use her iPhone. This phone has been a lifesaver for keeping in touch my mom while she was in a nursing home out of state. The app and phone functionality are not perfect but they both continue to improve. Being able to check the battery levels has been extremely helpful. Having the phone auto answer on speaker phone have helped my mom use her phone when she was no longer able to use her hands. This phone truly changed our lives and provided us with direct communication across states that would have otherwise been impossible. I look forward to seeing what further improvements and features are on the roadmap.

Improved process for settings changes. Corrected date and status information for daily reminders.

Version 8.3.2

Mar 3

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The developer does not collect any data from this app.

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