I get all my tips now in fuego and transfer them over to my main bank account to pay my rent, car, phone, credit card etc. Much easier to manage than getting cash nightly and having to organize and track it and go to the bank to deposit it to pay off big things that I can’t use cash with. Easy to track amount of tips in the app so I can track my finances better.
Developer Response
So glad Fuego makes it easier to control your finances with digital tip-payout!
Concerning and confusing
Indigo Farmer
I am extremely concerned with this app. First of all, it doesn’t work on my phone and just freezes or just leaves me on the log in screen no matter how many times I reset my phone, delete the app and download it again, or tap. So, I downloaded the app on my iPad, which the app is definitely not designed for. Yes, it is very inconvenient but that is not the worst part. I applied for the Fuego Visa card multiple times. I made sure I was using the correct date of birth, numbers, etc. I was denied every single time. Say I give Fuego the benefit of the doubt, and I unlikely got something wrong. There is still no way of an employee or the user to find out why they were denied. I kept trying. I contacted support and spoke with this kind woman who was doing the very best she could. She told me that I would have to wait 15 days to reapply for the Visa card and she couldn’t tell me why I was denied. This wouldn’t really be an issue unless it was so annoying to use other payment methods. They offer other payment methods for a cost, which I mean makes sense, they are a business. But I am very frustrated that there is no way for me to get my tips without having to lose money. I finally caved once and deposited the tips from my Fuego into my checking account, which costed money. BUT for some reason, that option keeps denying and won’t let me use it!? (Yes there are sufficient funds in it, etc).But…. I am still currently missing my first 2 weeks of tips! It disappeared from my Fuego after a new pay cycle and was not in that paycheck or the paycheck after. The lady I spoke with said it was there and would be in my next paycheck but sounded quite unsure. I dislike the nature that there is no website I can use to check my tips in this app especially since it is quite glitchy!
Developer Response
Hi, Fuego support team here. I'm sorry that we failed you. I'll answer some of your concerns, but I'd really like to get to the bottom of this. Please contact us via the Help & Feedback section under the Profile area, call toll-free on 1-855-715-8518 or email fuegosupport@fourth.com with a good time and way to reach you. Important - please say that you are "Indigo Farmer" (your username here). No need to add anything sensitive to this review area. There can be many reasons why you may not be approved for a Fuego Visa Card. Unfortunately, because of security and legal rules we must follow, we can't always share them. But you should be able to get a Fuego Paycard and still have an option for fee free access to your money. I can get our development team to look into issues with adding your own payment method, and your app freezing, but we need to talk first and we can also follow up with your payroll to make sure you've got your tips as needed. Thank you for sharing, we're keen to resolve this for you.
Convenience
Timmytomm
Definitely reduce the stress, knowing that if I work eight hours, I have about 100 bucks the next day to use
Fuego is Trash
Tripp7777
I am so frustrated that my job started using a broken app to pay us our tips. I have used it for 10 shifts now and it has only paid me out the correct amount 1 time. And I’m still missing tips from over 1 week ago. This app needs to get taken off the App Store cause it’s legitimately robbing people of their money. And to top it all off unless you sign up for their lame debit card you get charged to access the money you worked hard for. If your job starts using Fuego just save yourself the headache and quit and find another job.
Developer Response
We're sorry you're not having a good experience using Fuego. Tips paid out to the Fuego Visa® Card are always fee free. We rely on accurate tip information from your employer to be able to pay out the correct tip values. If you reach out to us via the chat in the Fuego app or call us on 1-855-715-8518 we'd be really happy to look into this for you
Tips, explained:
- Tips Breakdown is now available for organizations using Tip Pooling.
- See how your tips are calculated and shared, all in one place.
Version 3.25.0
The developer, HotSchedules, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
HotSchedules
Size
91.2 MB
Category
Finance
Compatibility
Requires iOS 17.1 or later.
iPhone Requires iOS 17.1 or later.
Apple Vision Requires visionOS 1.0 or later.
Languages
English
Age Rating
13+
13+
This app has an age rating of 13+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.