I picked this up on TikTok shop so didn’t lose to much money. I downloaded and deleted app five times counting. It never worked. The device never connected to WiFi ever at all. Don’t understand why it is not connected to Bluetooth and/or camera. Guess I will never know. I have to wait a week until trash goes out again. Oh no way to contact anyone to get refund or replacement either. Do better China and TikTok shop at vetting who sells stuff.

I’ve used the ear-pick with this app, no problems:1. Reviewer was got mistaken advice about network, do not need to reconfigure a thing: the ear-pick generates its own WiFi and in settings simply choose the network that starts with Jes2. Reviewer mistaken: very easy for app to connect to the air pick, if you first establish its local WiFi using settings.I have nothing whatever to do with this company, just don’t want other people to be confused by the mistakes shown by the one-star reviews.BTW, this is a camera that could be used in other places, you can look into your nose (like in a doctor’s exam: you could look inside a hard-to-reach place on equipment or car or models, etc. The focus is fixed at very close objects. The pictures are high quality and can optionally be stored as video.

This tool and app have done me a great service. I’ve been dealing with a clogged ear off and on for a while now. I used this and removed all of the hardened wax without needing an ENT doctor. It takes a small learning curve to use, but the benefits of being able to hear well again is worth it!

My husband bought each of us one of these and we each used ours one time. Now it will immediately disconnect before you can even pick it up to use it. We have done the troubleshooting and reinstalled the app. Also, even after we reconnect to our regular WiFi, it’s like our connection is bad for a period of time after trying to connect to this camera. I told him to return them.