
Genesys Cloud Messenger
Business
Free · Designed for iPad
Genesys Cloud Mobile Messenger Software Development Kit (SDK) enables businesses to embed messaging into their native iOS applications, creating an optimized messaging experience for their customers. This application has the features of our continuously developing mobile SDK. Experience seamless interactions among chatbots, live agents, and customers, and see how the in-app messenger interface can be customized and easily deployed with minimal code.
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
What's new
Added Markdown support for bot and agent messages, allowing rich text formatting such as bold, italic, strikethrough, hyperlink, monospace, codeblock and highlight.
Deprecated the checkAvailability function with Reason parameter. A new checkAvailability function without the reason parameter is now available.
Fixes
Resolved issue where logout button was visible when authentication feature is disabled
Resolved issue where authentication was required again after losing internet connection and restarting the app
Fixed issue where chat did not reconnect automatically after returning from background
Fixed blank screen issue when error occurred during authenticated session
Resolved issue where images in cards and carousels disappeared after app returned from background
Fixed socket not disconnecting when chat is minimized and app moves to background
Resolved issue where card carousel scroll position was persisted between conversations
Fixed missing padding between carousel and input field box
The developer, Genesys Telecommunications Labs, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Genesys Telecommunications Laboratories, Inc.
- Size
- 14.6 MB
- Category
- Business
- Compatibility
Requires iOS 15.0 or later.
- iPhone
Requires iOS 15.0 or later. - iPad
Requires iPadOS 15.0 or later. - iPod touch
Requires iOS 15.0 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © 2024 Genesys. All rights reserved.