Genesys Cloud Messenger

Business

Free · Designed for iPad

Genesys Cloud Mobile Messenger Software Development Kit (SDK) enables businesses to embed messaging into their native iOS applications, creating an optimized messaging experience for their customers. This application has the features of our continuously developing mobile SDK. Experience seamless interactions among chatbots, live agents, and customers, and see how the in-app messenger interface can be customized and easily deployed with minimal code.

  • This app hasn’t received enough ratings or reviews to display an overview.

What's new Added Markdown support for bot and agent messages, allowing rich text formatting such as bold, italic, strikethrough, hyperlink, monospace, codeblock and highlight. Deprecated the checkAvailability function with Reason parameter. A new checkAvailability function without the reason parameter is now available. Fixes Resolved issue where logout button was visible when authentication feature is disabled Resolved issue where authentication was required again after losing internet connection and restarting the app Fixed issue where chat did not reconnect automatically after returning from background Fixed blank screen issue when error occurred during authenticated session Resolved issue where images in cards and carousels disappeared after app returned from background Fixed socket not disconnecting when chat is minimized and app moves to background Resolved issue where card carousel scroll position was persisted between conversations Fixed missing padding between carousel and input field box

The developer, Genesys Telecommunications Labs, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Contact Info
    • Identifiers
    • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

  • Seller
    • Genesys Telecommunications Laboratories, Inc.
  • Size
    • 14.6 MB
  • Category
    • Business
  • Compatibility
    Requires iOS 15.0 or later.
    • iPhone
      Requires iOS 15.0 or later.
    • iPad
      Requires iPadOS 15.0 or later.
    • iPod touch
      Requires iOS 15.0 or later.
    • Mac
      Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
  • Languages
    • English
  • Age Rating
    4+
  • Copyright
    • © 2024 Genesys. All rights reserved.