I can see my charges, balance, available credit, etc., as expected by any credit card app. And have the ability to lock/unlock my card instantly any time. However, there is no ability to view my card number and details (almost every credit card I have has this ability) for those moments when I do not have my card in front of me. Also, the notifications DO NOT work. I have everything turned on within the app settings and have verified that notifications are allowed on my devices. *I eventually installed the app on two smartphones and one tablet just to be certain that this is not limited to my main phone. After speaking with three different reps, who all were barely paying attention to what I was initially explaining, I finally was told by the last rep that I should “wait some time for the notifications to appear”. That’s not how push notifications work, but I just gave up trying to explain to him a 5th time. It has been about a week and nothing has alerted me to any activity on my card. I even made a small purchase specifically to see if the notification would appear; it has not. *Note that the notifications are specifically designed for “Purchase Alerts: …an alert when there is purchase activity on [my] account” and “Payment Alerts” (we shall see how this one goes at my next payment). The first rep wanted to cancel my card and send me a new replacement card. Why?!? It’s the app! If these issues are properly addressed, and the customer service is improved with reps who actually seem to be trained and who listen to what is being described to them, I am happy to change my rating and exit my review. Thanks!

They have already sent me a bill on the $85 annual charge that they initially charged the card which I have not received. They said 7-10 business days and it’s been 12 business days. And they want to charge me $25 to get an expedited card or to just wait until the initial card gets here. I knew about the ridiculous fees, but I think it’s even more ridiculous that they’re asking me for money and I have not even had a chance to use their service.

Not sure where the issue is with all of the bad reviews, but for now I see no problem. Annual fee is disclosed loudly and prominently prior to application, card arrived within the 7-10 day window (and any issues experienced in that area are likely caused by the postal service) log in is simple, Face ID works fine. Auto-pay was streamlined and compatible with all account/routing numbers as well as all Major Debit Cards (Visa, Mastercard, Amex). A carbon copy of the website, actually (the last App Store update shows as 8 months ago, which is prior to many of the visible poor reviews). Will update if I encounter any problems moving forward.

Card seems to be okay in and of itself. However, the app is glitchy and won’t open at least 75% of the time. Can gain access without difficulty online but the app is supposed to eliminate that. Anyway and again, it’s not the card itself it’s the app and developer.