Associated Bank Digital

Name: Associated Bank Digital
Rating: 4.8 (64089 reviews)
Author: Associated Banc-Corp

Finance

Free · Designed for iPad

64K Ratings
Ages

4+
Years
Category

Finance
Developer

Associated Banc-Corp
Language

EN
English
Size

46.3
MB

Associated Bank Digital is the convenient and secure way to manage your money 24/7/365. Quickly review transactions, deposit and transfer funds, pay bills*, manage debit cards, find surcharge-free ATM and branch locations near you, and much more. Plus, stay informed with alerts, Actionable Insights and Credit Monitor. To use Credit Monitor, eligible customers must sign in to digital banking, activate the feature, and accept the terms and conditions. Information provided through Credit Monitor is obtained by Experian. For more information, visit AssociatedBank.com/Personal/Digital-Banking/Credit-Monitor. *Our standard bill payment service, found within digital banking, is free, up to your available balance. Accelerated delivery services within the bill payment service have additional service charges. Please refer to the Terms and Conditions of the Bill Payment Service, the Consumer Deposit Account Fee Schedule, or the applicable Checking Product Disclosure for details. U.S checking or savings account required to use Zelle®. Transactions between enrolled consumers typically occur in minutes and do not incur transaction fees. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Associated Bank does not charge a fee to download our digital applications; however, transactional fees may apply. Carrier message and data rates may apply; check your carrier’s plan for details. Visit AssociatedBank.com/Disclosures for Terms and Conditions for your service.

Ratings & Reviews

4.8

out of 5

64K Ratings

Why won’t my check deposit? They’re clearly endorsed
08/10/2023

Spcmmr
I use associated for my small business account that depends on my ability to deposit checks so I can pay my employees. Every other check I try to deposit on mobile seems to get the error message “the check doesn’t appear to be endorsed” even though I take more pictures from more different angles than you average photo shoot for a model. To the point that I’m considering moving my business checking elsewhere because owning a business and running it successfully depends on efficiency and this app is NOT efficient.
Why won’t my check deposit? They’re clearly endorsed
08/10/2023

Spcmmr

I use associated for my small business account that depends on my ability to deposit checks so I can pay my employees. Every other check I try to deposit on mobile seems to get the error message “the check doesn’t appear to be endorsed” even though I take more pictures from more different angles than you average photo shoot for a model. To the point that I’m considering moving my business checking elsewhere because owning a business and running it successfully depends on efficiency and this app is NOT efficient.
Viewing Account Information
04/07/2020

MyTwinkieDog
Some banks provide an option to click to see what your bank account number, or even what your bank account routing number is, securely. Having to go to the eStatement to see my account number is troublesome, which is the only way to see it on both the app and on computer browser (which, by the way, for some reason when I try to look at my eStatement on my account on the browser, it says “your session as timed out”, or “you’ve been logged out” or something along those lines. I can’t view my own statement while choosing to go paperless and it’s pretty annoying. Especially with the epidemic happening, it doesn’t help I can’t see my monthly cycling statements while not wanting to get my statements mailed to me).Does this app have the option to see your eStatement or your account number? I’ve been finding I need to see these two things quickly on my phone for a while now. Like I said, I can’t see my eStatement on the computer as well so I’m stuck where I am for now before I can use my account (and its number) for everything I need. I can transfer money around and connect other accounts to my associated bank account, yeah, but I cannot connect it to other accounts without my account number at hand (if you’re wondering, I do have it written down somewhere. I have faster access to my phone and debit card than whatever piece of paper has my account info on it so it would make sense this info would be there to use.)

Developer Response
Thank you for your feedback, we truly appreciate it. We are working to bring eStatements to the app very soon, but at this time they are not available in the app. We cannot make account numbers available in the app due to security standards, but we will pass on the suggestion of providing our routing number in-app! *AD
Viewing Account Information
04/07/2020

MyTwinkieDog

Some banks provide an option to click to see what your bank account number, or even what your bank account routing number is, securely. Having to go to the eStatement to see my account number is troublesome, which is the only way to see it on both the app and on computer browser (which, by the way, for some reason when I try to look at my eStatement on my account on the browser, it says “your session as timed out”, or “you’ve been logged out” or something along those lines. I can’t view my own statement while choosing to go paperless and it’s pretty annoying. Especially with the epidemic happening, it doesn’t help I can’t see my monthly cycling statements while not wanting to get my statements mailed to me).Does this app have the option to see your eStatement or your account number? I’ve been finding I need to see these two things quickly on my phone for a while now. Like I said, I can’t see my eStatement on the computer as well so I’m stuck where I am for now before I can use my account (and its number) for everything I need. I can transfer money around and connect other accounts to my associated bank account, yeah, but I cannot connect it to other accounts without my account number at hand (if you’re wondering, I do have it written down somewhere. I have faster access to my phone and debit card than whatever piece of paper has my account info on it so it would make sense this info would be there to use.)
Developer Response 05/08/2020
Thank you for your feedback, we truly appreciate it. We are working to bring eStatements to the app very soon, but at this time they are not available in the app. We cannot make account numbers available in the app due to security standards, but we will pass on the suggestion of providing our routing number in-app! *AD
Limited capability
10/23/2020

Diver 57
There are things that work well, but there are some significant limitations. I log on regularly to check balances and use bill pay. Recently I received a notice that I was 23 days past due on a payment to a H.E. Line. Problem is that I had paid the full balance due according to the mobile app. Each time I logged in it showed a zero balance. What I did not know was ghat the mobile app does not show the detail that a statement would. While the app showed zero, the reality is I had $40 of accrued interest that was posted to the account but not shown on the mobile app. Calling the customer care line was very frustrating and all they could say is you owe the money, your late and there is a late fee. I called the branch I work with and they were able to explain that logging in to a full website would have provided the information including the interest that had been posted. There is no way to see it on the mobile app. It was a simple matter of asking her to transfer the funds to cover the $40, but I feel the app should clearly display what the true balance is.
Limited capability
10/23/2020

Diver 57

There are things that work well, but there are some significant limitations. I log on regularly to check balances and use bill pay. Recently I received a notice that I was 23 days past due on a payment to a H.E. Line. Problem is that I had paid the full balance due according to the mobile app. Each time I logged in it showed a zero balance. What I did not know was ghat the mobile app does not show the detail that a statement would. While the app showed zero, the reality is I had $40 of accrued interest that was posted to the account but not shown on the mobile app. Calling the customer care line was very frustrating and all they could say is you owe the money, your late and there is a late fee. I called the branch I work with and they were able to explain that logging in to a full website would have provided the information including the interest that had been posted. There is no way to see it on the mobile app. It was a simple matter of asking her to transfer the funds to cover the $40, but I feel the app should clearly display what the true balance is.
Associated Bank App Review
12/31/2022

Scott Stucki
Over the course of the past few months, I have made cash deposits to my Associated Bank checking account via ATM. This money should be available to me immediately for use; however, when I try to transfer fund to an externally linked bank account, I either get an error message that says:1. There are insufficient funds to complete the transaction, when I can see that this is clearly not the case.2. Or, an error message which tells me that the transfer cannot be completed, because the date I selected is either a holiday or weekend day, when I can also see is not the case.I have spoken both to local branch personnel and to customer service, but I has not resulted in a change. Being able to transfer money between accounts rapidly is critical, and one of the primary reasons I have accounts at Associated Bank. If this is not fixed, I will have to move to another, local bank.
Associated Bank App Review
12/31/2022

Scott Stucki

Over the course of the past few months, I have made cash deposits to my Associated Bank checking account via ATM. This money should be available to me immediately for use; however, when I try to transfer fund to an externally linked bank account, I either get an error message that says:1. There are insufficient funds to complete the transaction, when I can see that this is clearly not the case.2. Or, an error message which tells me that the transfer cannot be completed, because the date I selected is either a holiday or weekend day, when I can also see is not the case.I have spoken both to local branch personnel and to customer service, but I has not resulted in a change. Being able to transfer money between accounts rapidly is critical, and one of the primary reasons I have accounts at Associated Bank. If this is not fixed, I will have to move to another, local bank.

Managing your money keeps getting easier with Associated Bank Digital! Check out what’s new: · Set it, forget it and save with Automated Savings, exclusively on our mobile app. · Explore the Benefits Center to see all your checking account perks in one place (available with most checking account types). · Privacy Defender offers added identity protection (available with Emerald and Emerald Private Choice checking). Remember, for the latest & greatest experience, keep auto-updates turned on.

Version 25.6.7

4d ago

Data Linked to You

The following data may be collected and linked to your identity:
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