Silent Phone

Name: Silent Phone
Rating: 3.7 (88 reviews)
Author: Silent Circle, LLC

Secure Calling & Messaging

Free

88 Ratings
Ages

4+
Years
Category

Business
Developer

Silent Circle, LLC
Language

EN
+ 3 More
Size

78.5
MB

Silent Phone provides enterprise-grade encrypted voice, video, and messaging. Our end-to-end security protects your business, its reputation, and its valuable intellectual property from spying eyes. With Silent Phone, your team can discuss important matters across continents with the same confidence as if you were all in the same room. Silent Phone is developed by Silent Circle, the world leader in enterprise privacy solutions. Features: - Privacy and security trusted by businesses and governments around the world - Simple "zero-touch" deployment across your organization - Integrated enterprise user management with Silent Manager - Secure voice and video calls with our unique Security Words - Secure high-definition conference calling and group messaging - Burn commands destroy all copies of sent messages - Burn timers automatically redact old messages - Voice memos speed communication and replace insecure voicemail - Read receipts and delivery receipts give your teams situational awareness - Securely send documents, videos, images, and other files - Silent World offers calling to/from traditional phone numbers with enhanced security - Standards-compliant Single Sign-On (SSO) - Scheduled training available for your teams

Ratings & Reviews

3.7

out of 5

88 Ratings

Improve the security
04/02/2020

Disappointed___22
The app is good. But modern smart phones are capable of using the internet via a wired ethernet connection. I have 2 smart phones and I can surf the internet faster using my wired ethernet connection but I cannot connect Silent Circle to the wired ethernet connection. By using a wired ethernet connection instead of WiFi the user will prevent an ad hoc anonymous connections, evil twin and honey pot connections. Would it be that difficult for silent circle to modify their app to give us a choice if we want to use silent circle via WiFi or wired ethernet. These nefarious connection are just as dangerous to our privacy as talking on a regular cell phone. Please modify the app to give us the option of using Silent Circle via a wired ethernet connection

Developer Response
Thanks for using Silent Phone. Regarding using a wired connection, if you're able to get your iPhone or iPad set up to use a wired connection, then Silent Phone will happily use that connection. Silent Phone also runs on M1 Mac devices, and will happily use a wired connection there as well.
Improve the security
04/02/2020

Disappointed___22

The app is good. But modern smart phones are capable of using the internet via a wired ethernet connection. I have 2 smart phones and I can surf the internet faster using my wired ethernet connection but I cannot connect Silent Circle to the wired ethernet connection. By using a wired ethernet connection instead of WiFi the user will prevent an ad hoc anonymous connections, evil twin and honey pot connections. Would it be that difficult for silent circle to modify their app to give us a choice if we want to use silent circle via WiFi or wired ethernet. These nefarious connection are just as dangerous to our privacy as talking on a regular cell phone. Please modify the app to give us the option of using Silent Circle via a wired ethernet connection
Developer Response 02/13/2022
Thanks for using Silent Phone. Regarding using a wired connection, if you're able to get your iPhone or iPad set up to use a wired connection, then Silent Phone will happily use that connection. Silent Phone also runs on M1 Mac devices, and will happily use a wired connection there as well.
Much improved but still not an all rounder
06/17/2018

Endeavor1907
Silent Phone has come some distance over the years. On the upside, they’ve brought stability to peer to peer VOIP calls in the app. Downside continues to be very unreliable handling of media attachments (frequent failures when attempting to share photos/videos). It’s been like this for a while so I’m not sure when it’ll get rectified by the developers. Silent World is also improved though occasionally it simply fails to dial out to countries which should be working- this normally resolves itself in a few days but there is no indication of when this disruption may happen so users must simply go with the flow. Not exactly stellar but it’s also a very useful feature of the app when it’s working fine. Support is no longer responsive- the company (which has gone through several avatars of itself) is now focused on the large Enterprise market and thus smaller users must take what they get. Signal (whisper systems) is more reliable but without the facility to call outside the app. Privacy of Silent Phone is questionable- your content may be encrypted but they know who’s talking to whom via the payment information of each client. Prepaid Cards, Ronin codes, bitcoin payment were shut down and they require a working credit card on file for each user- not exactly a panacea for anyone concerned about pattern analysis of their metadata. This is obviously information that the company can be compelled to disclose - zero knowledge system this is NOT. Cannery also pulled. Users are compelled to communicate with the company over unencrypted Email which seems quite ironic for a company focused on securing your communications. Phil Zimmerman, who was the face of trust of this company, has disappeared from its literature and his current status of involvement is not clear. Perhaps it’s time some reporters do some digging into Silent Circle and its latest corporate avatar?!

Developer Response
Hello Endeavor1907 - your feedback is vital to our success. I'd like to open a dialogue via Silent Phone chat or voice (your choice) to discuss some of your concerns. If you send a message to our support department and tell them you spoke to the Director of Product they will forward to me ASAP. Please include your username. Version 6 will be released Tues June 13, 2017 with greater improvements to call quality and connectivity. Along with a new UI, better contact matching and group messages.
Much improved but still not an all rounder
06/17/2018

Endeavor1907

Silent Phone has come some distance over the years. On the upside, they’ve brought stability to peer to peer VOIP calls in the app. Downside continues to be very unreliable handling of media attachments (frequent failures when attempting to share photos/videos). It’s been like this for a while so I’m not sure when it’ll get rectified by the developers. Silent World is also improved though occasionally it simply fails to dial out to countries which should be working- this normally resolves itself in a few days but there is no indication of when this disruption may happen so users must simply go with the flow. Not exactly stellar but it’s also a very useful feature of the app when it’s working fine. Support is no longer responsive- the company (which has gone through several avatars of itself) is now focused on the large Enterprise market and thus smaller users must take what they get. Signal (whisper systems) is more reliable but without the facility to call outside the app. Privacy of Silent Phone is questionable- your content may be encrypted but they know who’s talking to whom via the payment information of each client. Prepaid Cards, Ronin codes, bitcoin payment were shut down and they require a working credit card on file for each user- not exactly a panacea for anyone concerned about pattern analysis of their metadata. This is obviously information that the company can be compelled to disclose - zero knowledge system this is NOT. Cannery also pulled. Users are compelled to communicate with the company over unencrypted Email which seems quite ironic for a company focused on securing your communications. Phil Zimmerman, who was the face of trust of this company, has disappeared from its literature and his current status of involvement is not clear. Perhaps it’s time some reporters do some digging into Silent Circle and its latest corporate avatar?!
Developer Response 06/11/2017
Hello Endeavor1907 - your feedback is vital to our success. I'd like to open a dialogue via Silent Phone chat or voice (your choice) to discuss some of your concerns. If you send a message to our support department and tell them you spoke to the Director of Product they will forward to me ASAP. Please include your username. Version 6 will be released Tues June 13, 2017 with greater improvements to call quality and connectivity. Along with a new UI, better contact matching and group messages.
CEO
06/15/2021

ceo & president
This is a very difficult system to figure out. If you don’t sign up first on their website then down load the app then good luck nothing works right. Even when you do sign up correctly if you have a problem or questions good luck with that as well. It will take two days for them to get back with you for every question you have. You could be waiting for weeks before you get a answer. They have no direct customer service only email and wait. It’s terrible ! Sometimes you service will go off when your on auto pay for no reason and then try to get it on again. Nope not happening. You must wait for weeks to get it back on. It’s it’s the money that keeps this company from having a real customer service then charge more for God sakes. People will pay extra for great service rather then have to wait for days and weeks to correct an issue. It goes without saying service rules.

Developer Response
We're terribly sorry to hear that our support left you with a bad experience. We agree that it goes without saying that great service wins. We're investigating to see what went wrong in your case so it doesn't happen again. We reply to all requests within 24 hours on business days, and most often, we reply within a few hours. If you haven't seen a response in that time, please check your junk folder as it's probably there. Silent Phone is for enterprises and other organizations with multiple users on a team. We assign individual account managers and arrange conference calls for onboarding and to make sure all issues are solved.
CEO
06/15/2021

ceo & president

This is a very difficult system to figure out. If you don’t sign up first on their website then down load the app then good luck nothing works right. Even when you do sign up correctly if you have a problem or questions good luck with that as well. It will take two days for them to get back with you for every question you have. You could be waiting for weeks before you get a answer. They have no direct customer service only email and wait. It’s terrible ! Sometimes you service will go off when your on auto pay for no reason and then try to get it on again. Nope not happening. You must wait for weeks to get it back on. It’s it’s the money that keeps this company from having a real customer service then charge more for God sakes. People will pay extra for great service rather then have to wait for days and weeks to correct an issue. It goes without saying service rules.
Developer Response 02/14/2022
We're terribly sorry to hear that our support left you with a bad experience. We agree that it goes without saying that great service wins. We're investigating to see what went wrong in your case so it doesn't happen again. We reply to all requests within 24 hours on business days, and most often, we reply within a few hours. If you haven't seen a response in that time, please check your junk folder as it's probably there. Silent Phone is for enterprises and other organizations with multiple users on a team. We assign individual account managers and arrange conference calls for onboarding and to make sure all issues are solved.
Great app and outstanding service!
11/12/2017

One4allAll41
Even though I’m a fairly new customer, I have found incredible value in the service it offers. While there are many apps that offer, and likely do, provide secure encrypted communications, I haven’t found another with the phone features.I think that many of the other apps operate under a premise that both users will have the app. But what happens when both users don’t? This is where Silent Phone offers a unique feature: a VOIP number with security built in. I serve in the military and occasionally travel to locations outside of the US. With Silent Circle and Silent Phone as long as I have WiFi connectivity I always have one phone number to call out and receive calls. This simple feature itself is is worth every penny. The ability to call anyone, whether they’re in the Silent Circle community or not, is probably the single greatest feature for me.Thank you, Silent Circle!

Developer Response
One4alolAll41 - thank you for that glowing review! We are glad you are enjoying the app, and thank you for your service!
Great app and outstanding service!
11/12/2017

One4allAll41

Even though I’m a fairly new customer, I have found incredible value in the service it offers. While there are many apps that offer, and likely do, provide secure encrypted communications, I haven’t found another with the phone features.I think that many of the other apps operate under a premise that both users will have the app. But what happens when both users don’t? This is where Silent Phone offers a unique feature: a VOIP number with security built in. I serve in the military and occasionally travel to locations outside of the US. With Silent Circle and Silent Phone as long as I have WiFi connectivity I always have one phone number to call out and receive calls. This simple feature itself is is worth every penny. The ability to call anyone, whether they’re in the Silent Circle community or not, is probably the single greatest feature for me.Thank you, Silent Circle!
Developer Response 12/01/2017
One4alolAll41 - thank you for that glowing review! We are glad you are enjoying the app, and thank you for your service!

Every release of Silent Phone, including this one, has important fixes and enhanced performance.

Version 6.15.1

Feb 11

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Privacy Policy

Supports

Siri

Use this app with Siri to help you get things done.

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What’s New

Version 6.15.1

App Privacy

Data Not Collected

Accessibility

Information

Supports

Siri

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