Update 5/22: I was contacted by a developer and told my monthly subscription will run through the paid thru date. I logged back in and find it IS still active and good for another few days. I obviously misunderstood the terms...for like the third or fourth time. :-/ I have bumped my rating to 5 stars. Thank you for contacting me!! By the way, CR was a huge part of my decision to buy a Mazda CX5 and I love it!! Initial review: Why does my subscription term on the day I term with a message it will run through the end of the already paid period if only I wait to term on that date? I need to term before that date because I will be out of the country on that date and don’t want to have to mess with terming CR. You should just give me what I paid for without trying to get an extra monthly fee because I miss the date. I love CR and turn my subscription on and off as needed. I would give you 5 stars except for your cancellation policy.

The average consumer needs a consumer advocate like Consumer Reports; otherwise we are flying blind when it comes to making purchases, large and small.Consumer Reports takes the ‘guess’ out guesswork. They do rigorous testing, research, and thousands of surveys for you. All one has to do is read over the literature to make an informed and objective decision; with great confidence.The is no worse feeling than being taken advantage of and being duped by corporate malfeasance. This is no longer the case for me as an avid CR reader. I buy all of my friends and family subscriptions to the magazine and to the online services as holiday gifts. It is the greatest gift of all, I am told, and is used all year around.CR now covers the entire gamut of every conceivable purchasing decision: from food to health care plans, to stores and services to automobiles. Knowledge is indeed power and CR, rightly, empowers the consumer. They cut through all of the clutter and go directly to aiding one in making the right decision every time; to me this is priceless!CR subscribers becomes discerning consumers and come to recognize the brands which deliver the highest quality and at the best prices. They are also the first to tell you when things change in the wrong direction.They have changed my life and I will never be able to say enough nice things about them.

It’s too bad the app isn’t really set up to be viewed in a large screen. I was looking for a better experience in the app, but it’s small as if I was using a phone. As far as services and information is great, although sometimes I’m confused about the conflicting reviews of vehicles, their quiet but yet noisy? I know there are a lot of things that are taken into consideration when reviewing vehicles but that’s one point I’m sometimes confused on. I also wish there was an option to view the different types of models under the respective lines and what the different features are for instance the Toyota Highlander has like 15 different styles under their 5 lines, including the hybrid variations, where can I find it? Maybe is there somewhere and I just haven’t found it yet. Otherwise I’m very happy with the rest of the information that’s provided to help get a general idea of the year or model I’m looking into.

Their reviews and recommendations are limited. They often do not include the cost as a factor of the review for a consumable product. They are missing many many product lines. I have been using consumer reports for decades. It seems as if the quality of their analysis is much worse than in the past, or I am just more aware of the inaccuracy of their data. Just look at paper towels. The highest rated product is the one with the Lowest square feet. If they compared by cost per square foot instead of the roll cost they tested, the data would be much more helpful. So they recommend a brand that is very expensive and very small. Compared to another roll they is 1.3 times larger and a fraction of the cost, their “strength when wet test” should use more than twice the paper towels to test against since you get twice as many AND the cost is MUCH LOWER. As of February 2024 Yes paper towels are boring but you know when you have finally just had enough with a company from seeing the same practices over and over; that’s where I am with the paper towels.