Book massage therapy for pain relief, athletic recovery, or relaxation to your home, hotel, or office. Health and wellness have never been more accessible or essential to your well-being.
Named one of the "Best Entrepreneurial Companies in America" by Entrepreneur and one of the fastest-growing companies in the country by Inc., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists serving over 85 U.S. cities.
HOW AND WHEN
The Zeel massage app connects you with expert massage therapists in your area. A licensed, vetted massage therapist can arrive at your doorstep as soon as same day. Avoid the traffic and save time with Zeel – let massage come to you.
We work around your schedule - 365 days a year, 8am until 10:30pm, including holidays.
TYPES OF MASSAGE THERAPY
• Swedish massage
• Deep tissue massage
• Sports massage
• Prenatal massage
• Sleep massage
• Couples massage
YOU HAVE THE CONTROLS
• Gender
You select the gender of your therapist, to ensure maximum comfort.
• Location
Zeel's 10,000+ professional massage therapist partners are available around the clock in over 85 major metro areas — including New York, Boston, Philadelphia, Chicago, Denver, San Francisco, Los Angeles, Atlanta, Austin, Houston, Miami, Washington D.C. and countless cities in between.
LOGISTICS
Upon booking, you receive a confirmation with your therapist's photo and bio. They bring the massage table and massage supplies. All you need to do is kick back, relax, and enjoy as your home is transformed into a luxurious spa.
SECURITY & SAFETY
Zeel is the Most Trusted Name in Massage®. We've been recognized by both American Spa and Cosmopolitan magazines for setting the standard in safety for both customers and massage therapists.
Prior to joining the Zeel network, each massage therapist undergoes a background check and a third-party identity evaluation. We value your safety and security above all else.
All massage therapists are formally trained experts.
MASSAGE MEMBERSHIP
For those of you looking to enhance your wellness routine, you have the option to join Zeel’s Massage Membership Program at any time.
There’s no initiation fee to join. Members can start saving right away and can book unlimited discounted massages every month, anywhere Zeel is available.
Our massage membership is:
• the most travel-friendly
• the most affordable
• the most shareable and flexible
BENEFITS OF MASSAGE
Massage has positive effects on everything from sciatica pain and sleep apnea to tinnitus and heart disease.
• relaxes your nervous system
• improves your blood supply
• promotes digestive well-being
• regulates your breathing
• enhances your mood
• accelerates post-workout recovery
Whether you’re struggling with back and neck pain, having trouble falling asleep or seeking pregnancy soreness relief, massage is the perfect remedy.
ADDITIONAL FEATURES
• Purchase massage gift cards for friends and family members
• Host your own pop-up spa event with group massages
• Customer service available whenever a massage is taking place
• Therapists and customers are ID-verified to ensure the best security and safety
MEDIA REVIEWS
“Zeel just nailed it.” - Men’s Journal
"Consistent and convenient use." - Forbes
“We love it.” - Shape Magazine
“Before – or after – a big night out, try Zeel.” - Vogue
“Pampering on demand.” - The Wall Street Journal
"At work, at home...You cannot beat it!" - Good Day LA
"Zeel is seamless from start to finish." - InStyle
"Tried Zeel Sleep Massage and, sweet lord, did I snooze soundly." - Pop Sugar
"An act of much-needed and much-deserved self-love." - Elite Daily
Honestly, was a bit uncertain about massage people coming into my home at first. But, Zeel and it’s massage people have been always VERY professional. Yeah, some therapists have not met my expectations - but you get that with traditional retail massage too! The difference is that Zeel Cust. Support is excellent. And, I can block therapists who aren’t the “right fit” for me. I went with the (3) month package and got a prof grade massage table. VERY happy with the table, as I use it to stretch AFTER the therapist has left, so I don’t feel rushed out the door (as traditional retrial therapists can do sometimes). Can play MY music, from sauna to Beach Boys, to hip hop. Awesome!
Horrible Customer Service
stuartsumj
I had been a customer of Zeel for the past year and was recommended to try to Soothe out. I purchased the annual subscription to take advantage of the 25% discount. I originally charged my corporate card accidentally, instead of my personal credit. Soothe was supportive and refunded my money right away and paid with my personal credit card. I booked one massage, and the therapist was okay, nothing to rave about. I have since booked several times, and the Soothe staff were unable to find me, therapists. I prefer male massage therapists and booked both in advance and last minute. I understand not finding someone last minute, but even the advance booking did not find a therapist. I have had a few that I cancel, simply because I had the massage therapist previously and was not a fan. Needless to say, I have now purchased a home outside of their service area, and are refusing to refund my money. I am not stuck with massage credits that I will never use. Their customer service is subpar at best, and if you deal with Brittany L, the supervisor, you'll be extremely disappointed in the lack of customer service. I've filed a complaint with the Attorney General of Washington State, as well as the Better Business Bureau. If you are looking for in-home massage therapy, I would NOT recommend Soothe. If you need immediate service, don't expect it from their customer service.
Developer Response
Dear stuartsumj,Your words are appreciated and we thank you for being a valued Zeel customer. Best, Zeel
Funds Held After Missed Appointment – Unacceptable Experience
CyaCia58
I scheduled a massage through Zeel and confirmed with the therapist, but they never showed up. I waited, called multiple times, and even reached out personally—no response. Despite Zeel’s failure to deliver the service, my funds were still withdrawn on Friday.It’s now several days later and the funds are still being held. When I contacted my bank, they confirmed Zeel is the one withholding the funds and must release them. If a therapist had actually completed the service, their payment would likely have already been processed and reduced by now. The fact that no service was provided, yet my money is tied up for days, feels intentional and deeply unprofessional.To make matters worse, Zeel hasn’t offered any real remedy—not even a reschedule for Saturday or Sunday. This experience is not customer-centric and shows a troubling lack of urgency or care. I can’t recommend this app until they revise how they handle failed appointments and funds for services never received.
Developer Response
Hello CyaCia58, We are disappointed to hear that this was your experience. Please reach out to us at help@zeel.com so that we may apply credit to your account and be of further assistance.Additionally, appointments are not charged until they are completed. If your appointment was not completed, cancelled, or confirmed with a provider, the pre-authorization hold is released, and no funds are withdrawn. Thank you.
Good, but
April Ye Tami enate
It would be much better if they provided an option to request 120 minutes. As of now, you have to mention it in your booking notes, and communicate with the therapist AFTER they have been assigned to ensure they can accommodate 120 minutes. When they can’t, you have to go through the whole process again. I can reach out to the people coordinating it to avoid this, but they tell you to message the therapist. It’s always so stressful to get 120 minutes. If they would provide that option initially, it would be much simpler. I’ve been a ZEEL member for years, and this has always been an issue. Ninety minutes is not enough for my body. I’m actually surprised they haven’t already provided those options.
- Performance improvements to keep things running smoothly
- Fixed a login issue that could occasionally trigger an invalid access token error
Enjoy Zeel? Consider rating and reviewing our app. Your feedback is appreciated and helps us continue to improve our service.
Version 3.5.8
The developer, Zeel, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Zeel Networks Inc.
Size
186.7 MB
Category
Health & Fitness
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
iPad Requires iPadOS 16.0 or later.
Mac Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
