Silicon Valley Hopper

Name: Silicon Valley Hopper
Rating: 4.7 (563 reviews)
Author: Via Transportation, Inc.

On-demand rideshare service

Only for iPhone

Free

563 Ratings
Ages

4+
Years
Category

Travel
Developer

Via Transportation, Inc.
Language

EN
+ 1 More
Size

130.8
MB

iPhone

Silicon Valley Hopper is an affordable, public ridesharing program with service across the Cities of Cupertino and Santa Clara, plus to/from the Mountain View and Sunnyvale Caltrain stations and El Camino Health Mountain View Hospital. CONVENIENT Use your phone to book trips directly on the Silicon Valley Hopper app. You’ll be picked up in a nearby location by a branded vehicle. GREEN Most of the Silicon Valley Hopper vehicles are electric, and by connecting you to nearby transit we help you reduce your carbon footprint even further! AFFORDABLE Silicon Valley Hopper is a low cost, public transit option. Pay easily with a credit/debit card through the app. Questions? Reach out at support-hopper@ridewithvia.com Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.

Ratings & Reviews

4.7

out of 5

563 Ratings

Removed arrival time
12/22/2023

Sailer1925
We used to get an arrival time for pickup. Now we only see the destination time. This makes ordering a guessing game. For example, it’s 9:15 am and my train arrives at the station at 9:30. I open the app and order a ride. I book the ride only to see that the pickup is in 3 minutes. So I have to cancel the ride, wait another 13 minutes then book again. The new booking now shows pickup in 20 minutes. A big waste of time. Please show when the driver is expected at pickup. Thanks.
Removed arrival time
12/22/2023

Sailer1925

We used to get an arrival time for pickup. Now we only see the destination time. This makes ordering a guessing game. For example, it’s 9:15 am and my train arrives at the station at 9:30. I open the app and order a ride. I book the ride only to see that the pickup is in 3 minutes. So I have to cancel the ride, wait another 13 minutes then book again. The new booking now shows pickup in 20 minutes. A big waste of time. Please show when the driver is expected at pickup. Thanks.
Application is clear but need minor improvements
07/02/2024

crash68
Application is clear, not super easy to use but it’s okay when you understand the interface.I want to suggest an improvement, could you use the live activities then we can see the status of the arrival and the drive
Application is clear but need minor improvements
07/02/2024

crash68

Application is clear, not super easy to use but it’s okay when you understand the interface.I want to suggest an improvement, could you use the live activities then we can see the status of the arrival and the drive
Extremely unreliable
07/31/2025

ohheyits.alli
Every single time I’ve caught a ride from hopper, I have ordered a ride at 7 AM right at the start time and each time it takes the drivers 30 minutes to pick me up, with the app swapping drivers 3 times, and the drivers are shown stopping elsewhere not on the route for extremely long or chatting with their friends. The distance from their parking spots should be at most 10 minutes away so I am always late each time I use SV Hopper. Their service team is very unprofessional and they really need to track their drivers.
Extremely unreliable
07/31/2025

ohheyits.alli

Every single time I’ve caught a ride from hopper, I have ordered a ride at 7 AM right at the start time and each time it takes the drivers 30 minutes to pick me up, with the app swapping drivers 3 times, and the drivers are shown stopping elsewhere not on the route for extremely long or chatting with their friends. The distance from their parking spots should be at most 10 minutes away so I am always late each time I use SV Hopper. Their service team is very unprofessional and they really need to track their drivers.
Hopper in Cupertino
12/04/2024

Koulaches Lover
Hopper app is easy to set up. Kiran is an excellent driver & knows the area. I just recently gave my car to a relative & may reconsider using Hopper instead of getting another car. As long as I can get to & from the nearest Costco/Trader Joes/Homedepot/Target/& CVS once in awhile I should be OK!😜
Hopper in Cupertino
12/04/2024

Koulaches Lover

Hopper app is easy to set up. Kiran is an excellent driver & knows the area. I just recently gave my car to a relative & may reconsider using Hopper instead of getting another car. As long as I can get to & from the nearest Costco/Trader Joes/Homedepot/Target/& CVS once in awhile I should be OK!😜

Performance improvements and bug fixes

Version 4.26.10 Mar 11

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Other Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Via Transportation, Inc.
Size: 130.8 MB
Category: Travel
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and Spanish
Age Rating: 4+

4+

Learn More