Do not pay for this app! Commercials randomly load in the middle of gameplay. Buffers constantly to the point that you have to back out to the main menu every 20 seconds and then rewatch the same advertisement to get back to the game, and don’t even get me started on the awful simulated crowd noise you hear during the blacked out local commercial breaks. It’s on a five second loop for what seems like an eternity and feels like someone is drilling into my temporal lobe. Can’t wait for this miserable pens season to end so that I can cancel this subscription and find a new way to stream next year. Apparently, none of the devs have ever even attempted to watch a game on their own app to experience all of the blatant issues that make this unwatchable, stop pocketing our monthly fees and start doing something/anything to address the garbage that has apparently been happening for years now based on previous reviews.

Paid for a dollar trial +6 months . I have been able to watch at the most two games in two weeks. It will not allow me to log in. It tells me I’m logged in when I go to my phone and then when I look at the screen, it says it’s never heard of me. I have reset the password. I have tried every possible way to make this work. I send an email. I expect my money refunded, including the dollar trial. If this does not occur I will of course contact my credit card issuer. I hate the fact that is a senior citizen. I cannot watch Pittsburgh Penguins simply cause I can’t afford a $200 a month Subscription to cable. I had hoped this would be the answer. It is not you need to up your tech game/Get a more savvy team. I know it’s not rocket science.

The majority of the time, the picture quality is good. However, before commercial breaks, the image frequently changes to a freeze frame (what the freeze frame is depends on the game), so we miss the last 30-45 seconds of action before the break. It also freezes multiple times per game, requiring us to back out and go back in (and when we go back in, a commercial triggers 15 seconds in, so you miss yet more action). I use this app to watch hockey: hockey is a fast game, so these little glitches significantly interfere with my ability to watch the game. I’ve missed goals, penalties, even the end of a game because of these glitches. If I were paying $5/mo for this, I’d be annoyed but I’d live with it. For $20/mo, it’s criminal. I can’t believe my options are this or paying for cable.

I only have two complaints. One is that when commercials are approaching the screen goes blank as if the stoppage is anticipated and all you see is the penguins symbol for at least 30 seconds and of course you miss the action on ice and then is goes to commercials. So the service you pay good money for is cut short. You miss the action. The second complaint is that the commercials you see on the app are usually the same five commercials every break. It is not the same feed as live tv. This is not as bad as missing the action and you can just mute. But main complaint is first. They should not ever cut away on a service you pay good money for. This is unAmerican and treasonous.