Service Section Enhancements: The Services menu serves as a centralized view of your Internet, Video, and Phone services and has been enhanced to provide clearer, more intuitive access to plan names, key service details, available speed tiers, channel lineup summaries, and streamlined access to Phone Management tools where available. Accessibility Improvements: Enhanced screen reader support across the app, including dashboard banners, headers, search results, notifications, and embedded videos.

Bug fixes and internal enhancements to improve performance and reliability.

Accessibility Improvements Enhanced screen reader support and improved navigation for a more accessible experience. Minor Fixes General performance improvements and bug fixes.

Enhanced Feedback Form: Improved layout and clearer input options, helping us gather actionable insights faster. Scheduled Maintenance: App now handles maintenance automatically. Minor Fixes

Performance and stability improvements – behind-the-scenes enhancements to make the app faster and more reliable. UI and visual refinements – improved image quality and small design tweaks for a smoother experience.

Users can now enable Push Notifications and SMS Notifications in the Mobile App to stay informed with real-time alerts.

Platform Compliance: Updated to comply with the latest platform requirements. Performance: Improved session & error handling for enhanced app performance.

Outage alerts are now on the Home screen! See if there’s a known issue in your area and when it’s expected to be resolved.

Performance improvements and bug fixes. Refreshed banner styling

We've enhanced the app with clearer visual cues while loading data and switching screens.

Improved app performance through smarter testing behind the scenes Enhanced analytics to help us serve you better A few small fixes to keep things running smoothly

New Maintenance Mode Experience: We’ve improved the app experience during planned outages and service transitions. Minor Fixes

Manage My Service: You can now change your service by calling the number listed directly on the profile page. This update is part of an ongoing effort to make managing your service simple and straightforward.

Minor Fixes and Enhancements

Enhanced error handling experience for the Bill Breakdown screen. Improved logging for better monitoring and troubleshooting. Minor fixes and general enhancements across the application.

View Bill Breakdown: Drill down into individual charges on your bill to better understand service fees, discounts, taxes, and other line items. Minor Fixes and Enhancements: Added copyright information, updated icons, and corrected alignment issues.

Billing Statement: View and download past and current billing statements with a clear breakdown of charges. Payment History: Access and filter your payment history with an improved UI for easy tracking. Manage Payment Method: Add, update, or remove payment methods securely and get notified of expirations. Minor Fixes and Enhancements: Fixed issue with security question, updated icons, and corrected alignment issues.

Performance Improvements for Paperless Billing Screens Optimized Paperless Billing screens for faster performance and a smoother user experience. Revamped Dashboard Page A fresh, more intuitive dashboard design with improved navigation and better accessibility for select Family of Brands customers. New: Release Notes Feature Introduced a Release Notes section to keep users informed about the latest updates, improvements, and bug fixes directly within the app. Minor Fixes General bug fixes and performance enhancements for a seamless app experience.

Billing Landing Page: Redesigned page for quick access to billing information and streamlined transactions. Walkthrough Experience for First-Time Customers: Interactive guide to help new users quickly get started with key features. Paperless Billing Functionality: Introducing easy, eco-friendly paperless billing management.

Introduced the ability to manage multiple email accounts. Redesigned navigation for intuitive use. Upgraded common components for better experience. Inclusive improvements for all users. Enhanced performance and reliability.

System Performance Improvements

Enhanced stability and reliability for chat functionality to ensure seamless communication. Improved accessibility for Sparklight SmartCheck to provide an inclusive experience for all users. Minor Enhancements and bug fixes.

Minor Fixes and Improvements

New Billing Menu: Access a dedicated "Billing Menu" within the app, making it easy to view your current billing details, access transaction history, and make payments directly from your mobile device. Minor Verbiage Updates & Fixes for enhanced clarity. Improved Accessibility features for a more inclusive user experience. Dashboard Streamlining for faster, more convenient navigation.

Minor Fixes and Enhancements