Chiropractic Care, Simplified with The Joint Chiropractic Mobile App
Taking care of your health should fit seamlessly into your life. The Joint Chiropractic mobile app makes every step easier, helping you stay connected to your chiropractic care with confidence. Whether you’re on the go or planning your next visit, the app puts everything you need at your fingertips so you feel informed, supported, and in control.
In-Clinic Check-In
Quickly check in when you arrive at your clinic. Just open the app, log in, and get in line without any extra steps. It's a fast, simple way to get started on your visit.
Know When Your Doctor Is In
See which chiropractor is working at each location in real time. You can also favorite your preferred chiropractors, making it easier to plan your visit with ease.
View Care History And Records
Access your care details anytime. View completed visit history for the past 12 months, and download or request your visit notes, receipts, and digital forms.
Review Account Details
See your current visit balance, plan type, cycle date, treatment plan (if prescribed), and progress, all in one place.
Manage Your Profile Info
Update your phone number, address, email, and emergency contact with ease.
Share Your Feedback
Help us improve your experience. Every 30 days after a visit, you’ll receive a brief survey to share your thoughts.
Find Clinics Easily
As the nation’s largest network of chiropractors, finding care is simple. Use the Clinic Finder to check hours, get directions, and view pricing at a clinic near you. You can even favorite multiple clinics for quick access whenever you’re ready for an adjustment.
Stay Connected to Your Wellness
Receive exclusive offers and updates tailored to your wellness journey. Special promotions help you stay engaged and support your ongoing care.
Answers to Common Questions
Have questions about chiropractic care? The FAQ section in the app provides helpful information about The Joint and what to expect during your visit.
Disclaimer
This app does not provide medical advice, diagnosis, or treatment. It is designed for appointment check-in, clinic information, and promotional communications only. All care is provided in person by licensed Doctors of Chiropractic. For medical concerns or health-related advice, please consult your provider directly.
Checking in is helpful. But the old app, which apparently was only used by a handful of clinics in the Atlanta area, was better. I could see the wait time from home and decide whether it was a good time to go or wait. If there were multiple doctors in, I could choose a specific one or choose first available. It functioned like a call ahead wait list at a restaurant and worked well. The current version only lets you check in when you’re the parking lot and still doesn’t tell you where you are in the queue or how long the wait is. When I often don’t have time to sit for almost an hour, knowing the wait times is essential. Or at least a reasonable approximation.
Developer Response
Thank you for your feedback. We’re glad to hear you find the check-in feature helpful, and we appreciate your suggestions regarding wait times, queue visibility, and provider selection. We understand how valuable these features would be and will consider them as we continue to improve the app in future releases.
ALMOST perfect, but…
Tellie.Vision
For a brand new launch, the app itself functions flawlessly! It’s super easy to set up your account, and the closest clinic, check in, and visibility of doctors in the clinic features are great, but one VERY important thing is missing…With the way you sign up for the app, it’s directly connected to your patient account, so why aren’t we able to see how many visits we have on our account; if we have an active membership, we can’t see our billing date; and if we have any plan or package documents, we can’t view any of that through the app. This kind of access is something I think would make this app as useful as developers are hoping for. Overall a great app though!
Developer Response
Thank you so much for the thoughtful feedback and for being an early adopter of our app! We're thrilled to hear that the core features like account setup, clinic check-in, and doctor availability are working well for you.You're absolutely right—account-level details like visit balance, membership status, billing dates, and access to plan documents should be part of the experience. We're happy to share that our team is actively working on bringing these features into the app.We truly appreciate your input—it helps shape what comes next. Stay tuned for updates!
Useful but annoying
Living Comfort Eagle
100% of what I use the app for is: checking in. However when I tap the “check in” button, instead of checking me in, it opens a pop-up that says: “we noticed you’re at a Joint! Want to check in?” — and then I have to check a second button to check in. This is incredibly unnecessary and obnoxious as a user experience. Previous review: “Infinite loading screen Not even an error message. No UI. Just infinite logo.” — a really horrible failure mode, which the devs should fix. However if you encounter this, you need to delete and reinstall the app.
Developer Response
We sincerely apologize for the trouble you’ve had with the app. Please try deleting and reinstalling the app to ensure you’re on the latest version. If the issue continues, we ask that you reach out to us through our support form at app-feedback.thejoint.com so we can gather more details and assist further. Thank you.
App stopped working
Jasmine02020
I actually really like this app. You’re able to see which chiropractor is working that day, and you’re able to sign in which is super convenient. Giving this a three star because the app doesn’t load anymore. This has been going on for more than a month now, and nothing has been fixed. A lot of people and even the front desk mentioned that there’s plenty of issues with the app.So please fix it, otherwise it’s useless
Developer Response
We sincerely apologize for the trouble you’ve had with the app. Please try deleting and reinstalling the app to ensure you’re on the latest version. If the issue continues, we ask that you reach out to us through our support form at app-feedback.thejoint.com so we can gather more details and assist further. Thank you.
We’ve made a few updates to improve your overall app experience:
- Enhanced App Experience – Improvements to help certain in-app processes work more smoothly.
- Sign-Out Screen Update – Fixed an issue where the Cancel button was not displaying properly when signing out.
- Updated App Store Preview – Refreshed screenshots in the App Store to better reflect the current app experience.
Version 1.0.9
The developer, The Joint Corp, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Search History
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
The Joint Corp.
Size
48.7 MB
Category
Health & Fitness
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPad Requires iPadOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
