HFX 17+
Personalized Pain Management
Nevro
-
- Free
iPhone Screenshots
Description
The HFX App was developed by Nevro to work with the HFX iQ™ Spinal Cord Stimulator. This application allows patients to input their daily pain, medication use and activity levels to provide a personalized therapy recommendation using Bluetooth® wireless technology.
Some key features include: turn stim on/off, check battery, turn on MRI mode for conditional settings, progress tracking, therapy adjustment, patient favorite mode, access patient diary, badges.
This application will work on select iOS devices: iPhone 7 and above running iOS 13 or later. For the list of compatible devices, go here: https://www.nevrohfx.com/resources/existing-patients/
We have updated our Terms of Use, which can be found with our patient manuals at https://nevro.com/English/us/patients/patient-manuals/default.aspx
This application is approved for use with the Nevro HFX Spinal Cord Stimulator device within the U.S. English only.
This application controls an implanted medical device only available if prescribed by a physician. Users should consult their physician before using the Nevro HFX Spinal Cord Stimulator (including this application) or making medical decisions. This application can change your HFX iQ therapy settings; use only as directed by your physician or Nevro HFX Care Team.
Nevro Corp.
1800 Bridge Parkway
Redwood City, CA 94065 U.S.A.
Existing Patient Support
p: +1-844-331-1001
Provider and Patient MRI Questions
p: +1-888-895-8105
SENZA, SENZA II, SENZA OMNIA, OMNIA, HF10, the HF10 logo, 10 kHz Therapy, HFX, the HFX logo, HFX iQ, the HFX iQ logo, HFX Algorithm, HFX CONNECT, the HFX Connect logo, HFX ACCESS, the HFX Access logo, HFX COACH, the HFX Coach logo, HFX CLOUD, the HFX Cloud logo, RELIEF MULTIPLIED, the X logo, NEVRO, and the NEVRO logo are trademarks or registered trademarks of Nevro Corp.
iPhone is a registered trademark of Apple, Inc.
Bluetooth is a registered trademark of Bluetooth SIG, Inc. and Nevro’s use is under license.
What’s New
Version 1.0.8
Bug fixes and Terms of Use updated, link available in App Store description.
Ratings and Reviews
This app needs work.
I utilize this app with my implanted stimulator, I can control settings, turn on, or off, I am prompted for assessments, which is four general questions. It needs a box that we can put notes in, such as “today, the neuropathy in my feet is feeling well, but has moved to my shins and lower legs“ or “I’m getting headaches which I never have, and feel fuzzy in the head like not total control”.
I really love the device that is implanted, but trying to fine-tune it is like throwing darts at a dartboard! I know our support team reads our assessments, and tries to make adjustments from them. But assessments could be done better with personal input.
Developer Response ,
Thank you for reaching out. We'd like to learn more and help you. Please give us a call at 1-844-331-1001.
App has issues
I’m happy with the stimulator overall EXCEPT the app will not provide iPhone notifications for low battery. It provides a notification for assessments though. My care team said that it’s not supposed to push notifications through my iPhone. That doesn’t sound correct since it has setting within the app and in my iPhone settings to allow the notifications. My problem is now my battery completely runs out before I realize it. This notification issue needs to be fixed. It can’t be that difficult.
Developer Response ,
Sorry to hear you are having trouble with your app notifications. Please give us a call at 844-331-1001 so that we can assist you!
Doesn’t work for us
My wife has had a Nevro nerve stimulator for a couple of years so we decided to give the app a try. When my wife downloaded the app on her Apple ipad Gen10 the app said it was ‘not phone compatible’ so I tried installing the app on my Apple ipad with the most current ios instead and still received the ‘not phone compatible’ response. So, we had no success. Maybe the app needs to be updated?
Developer Response ,
Thank you for reaching out. We'd like to learn more and help you. Please give us a call at 1-844-331-1001.
App Privacy
The developer, Nevro, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Nevro Corp.
- Size
- 40.9 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Languages
-
English, Dutch, French, German, Italian, Norwegian Bokmål, Slovak, Spanish, Swedish
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- Copyright
- © Copyright (c) 2022 Nevro Corp. All rights reserved.
- Price
- Free