HST Case Coordination 12+

Good app but needs physician search

Great tool but could use a much needed feature. I like to search for the day’s cases by a specific physician. If I filter under the physician option, the app populates the list of providers, but does not have a search option. That means I have to scroll through the extensive list to find the one provider I am looking for. It is a massive waste of time. Add it please.

Needs work to make it more stable

I’ve been using this app for over two years in our surgery center. When it works, it is a great tool to keep track of cases and patients as they make their way through admission, pre-op, OR, postop, and finally discharge. However, over the past two weeks the log on has changed, forcing me to log in through a web portal instead of just through the app. This takes more time and is inconvenient. This wouldn’t be such a big deal if the app didn’t crash all the time or log me out repeatedly throughout the day. But it does. In fact, I just logged in (for the fifth time today) and right after it logged me in, it immediately logged me back out. I hope that these bugs get worked out, it makes a very busy surgery day much harder to manage when the app is unstable.

Solid app, customer-focused platform

Overall, you can view the upcoming schedule, filter by physician, and message other users. When our electricity went down recently, it was a great tool to have. Whenever we have complaints about something specific, I will say their support has been excellent. They even take into account our ideas for future additions to the app. Truly a customer-centric company, and why we continue partnering with them!

Developer Response ,

Hi former friend! Thank you for your kind review, and we’re glad to hear we could serve as a helpful resource in your time of need. We take pride in our customer support and are always open to hearing how we can continue improving our application. If you have any other ideas, we’d love to make some time to connect - please email us at hstsupport@hstpathways.com. Thank you.