Mayo Clinic 4+

Ranked #1 in the Nation

Mayo Clinic

Designed for iPad

    • Free

Description

The Mayo Clinic app connects you to the No. 1 hospital in the nation, as ranked by U.S. News & World Report*.

The Mayo Clinic app gives you practical, helpful tools to manage your health on the go. Your care journey is now more seamless, secure, and accessible. Track your health information, schedule appointments, and complete check-in questionnaires at your convenience. You'll get easy access to your appointment itinerary, important reminders, campus maps, and medical records.

Receive your daily dose of health news and advice from top doctors, dietitians, fitness experts, and more. You can also search for reliable, research-backed answers to your questions about diseases, symptoms, and health procedures. Plus, you can request an appointment with world-class experts in top-ranked specialties.

Favorite features:
• Make appointments at your convenience.
• Check your appointment itinerary.
• View test results.
• View radiology images and exams.
• Access and pay your bills.
• Communicate with your care team in a secure messaging system.
• Get Express Care Online within an hour for common ailments that don't require an in-person visit (available in select regions).
• Send your health data from Mayo Clinic to the Apple Health app.
• Daily health insights, fitness videos, recipes, and wellness tips.

* Mayo Clinic, Rochester, Minnesota

What’s New

Version 11.3

Performance improvements and bug fixes.

Ratings and Reviews

3.3 out of 5
2.5K Ratings

2.5K Ratings

kayaklafy ,

Navigating the Mayo system

I love Mayo and we have been with it since we lived in Minnesota. But once we moved to Scottsdale we could not move our primary care doctor here to Mayo in that we were over 65. That was a low blow after being with Mayo in Rochester and having all of our medical care there for years. The other thing I find is that the Mayo system is difficult to navigate. Until you’re the one doing all of the navigating you don’t realize the difficulty involved. Because they do not take Medicare you have to pay the bills and never seem to match the payment schedule and so I put an XL spreadsheet together and put took it to the finance department. He told me that it is impossible to use the spreadsheet to figure out pay and even he had difficulty explaining it to me. That being said I still think it’s the finest medical facility in Arizona but it certainly is difficult to navigate. On the website I find that if you request a response from the medical team you will get a quick response. I also find they telemedicine more and not being able to meet with doctors. I also find that PAs and MPs are meeting with you rather than doctors more often. I find them taking extraordinary Covid precautions and felt very safe once I got into the facility.

zannoyedz ,

once reliable now bug ridden

with all the new design that you've done on this app and on the desktop version very little works right I am constantly kicked out of my session the choice of adding an appointment to any type of calendar results in the appointment being added to my calendar, and then disappearing not just occasionally, but every single time I cannot get questionnaires to load time after time after time that I need to fill out for appointments I cannot reach anybody on the phone because you have ridiculously long wait times because everybody's having trouble with the app. I don't know who was in charge of this revamp, but it's terrible. I worked in computer for 25 years, I know a poor revamp when I see one so my review is it's a very very bad app at this point in terms of reliability and people being able to get things done. What more is there to say the functionality that worked before is spotty it's confusing, trying to find the way around the app and again I have computer experience I'm not a novice it's hard to print things out so that they look clean and neat. I mean after all when you pay a couple thousand dollars to have a test done you expect to get a formal report that goes with that test that can follow you around and you can take the other practitionersreports to come off the way that they're set up the page breaking and the headers in the footers cut right the middle of lines of text that are important etc. etc. etc.

Matenai ,

Some features great and others poor

This app is very handy and i use it frequently. Like adding appointments to calendar feature. But both website and app neglect the ability to pay by visit selectively. This means bills get much later payment while some are pending on insurance payments...this is bad for Mayo cashflow.

I might add that each time I have called and paid by specific visits the Mayo clerk agrees that they get many callers requesting to pay in this manner yet nothing has been done about it. One would think that the operating costs associated with phone support for billing in this manner (many times it can be 10+ minutes) would easily justify the changes to incorporated it. For example the website already lists the bills by visit number yet it does not provide the means to pay them individually. So this is just not an app problem.

I suspect the problem is that they do accounting of charges and credits by an account and not by individual bills to an account. But since they go through the effort to address bills individually they should have the means to implement payment by bill(visits).

Developer Response ,

Matenai - thanks for the kind words about the app. I’ve passed your feedback along to our billing area so they can consider improving that experience for users in the future. If you think of anything else we can do better - feel free to drop us a note. Our email is mcmobileapps@mayo.edu. Thanks so much.

App Privacy

The developer, Mayo Clinic, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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