I love this app and website host so much. I’ve had it for quite a while and for the most part, it’s great. However, there’s an issue that while it isn’t as bad as the constant crashing I used to have (which did get fixed, thank you), but it’s mildly annoying. With the most recent update, now when I update a listing and hit publish, the little blue box pops up saying “changed saved” or something like that. Now, that blue box won’t go away on its own. I have to manually swipe up for it to go away. Doesn’t seem like a big deal, but when I’m editing dozens of listings a day, or adding new ones, it does get increasingly more annoying the more I have to clear it out so I can see everything. In the past, I’ve been told to use the desktop browser for managing my shop. This is not a solution for me as I don’t have access to a desktop computer nor a laptop, or even a way to transfer the photos to another device to upload without the photos becoming terribly pixelated in the transfer process. Please, please fix the mobile app!

There’s multiple bugs for this app. I absolutely love big cartel, and I’ve been using it for 11 months now. I feel like it’s easy to navigate and it’s fair in its price point for the subscriptions, but there’s a ton of bugs. Especially when it comes to listing items. Often times it won’t take my images when I try to upload so I have to cancel or try again, but if you accidentally upload a copy of the same photo, there’s no way to delete it. You have to make a whole new listing to be able to delete an already uploaded photo. It constantly crashes when I’m trying to upload products, and if you overwhelm it too much it stars popping up a save message saying “you have changes waiting to be saved” after every small action you do. To get rid of that I have to completely close the app and open it back up. Also sometimes when you go to list a new item it just goes completely blank so I have to exit out of the newly created item and re open it just for it to load for me to add photos and fix things. Also it crashes often if you try to rearrange the order of the photos and when you upload the photos they often upload out of order so you have to switch them around almost every time. I personally haven’t had any issues with any other tabs it’s mostly just listing items, but it’s really frustrating when you have over 300 items to list and you have to close out the app after every item because it keeps messing up. If these issues were fixed, it’d be perfect honestly because I really do love this platform. Also I can’t use the website version because I don’t have a laptop or computer so I’m stuck with mobile until I can get one.

Updating 1 1/2 months later to say it has somehow gotten even worse. the app is absolutely useless. Seriously what is the issue? Nothing works and it constantly glitches and crashes!! It used to work perfect a few years ago and now it’s completely insufferable. Can’t add listings, can’t even view listings at all. Can’t view orders. Can’t even open the app without it crashing instantly. Honestly not sure what it does do besides take up space in my phone. I have a perfectly working iphone 12 pro so my phone is not the issue. FIX THE APP!!!!!!! I have had big cartel for two years and have tried to be patient but it seems that with every update something else stops working. for some reason you can’t click on listings from the order page. there’s just no link to the actual product anymore and when you click the product or the picture nothing happens when before it would pull up the listing. Also every single time i go to my products page to try and search for an item it just glitches out and won’t search anything. so the only way to find a specific product is to scroll through the hundreds of items i have to find the correct one. the app constantly logs me out for no reason and will randomly crash while i’m using it erasing all the work i’ve done. If it wasn’t going to be so much work to move all my listings to another platform i would have given up on big cartel years ago.

Me and my girlfriend use it for her art to sell stickers and prints. We used to heavily rely on the app and knowing what’s done by pressing the shipped button at the top right of every order but, now, with a recent update, the button disappeared and we have no idea how to say something is shipped besides for going to their website and doing it that way. It’s an inconvenience and wish they would add the button back to the app rather than having to go to the website but it is good other wise. Maybe if I had another complaint, they need to work on their customization of their store front some more. Add more options. It feels like everyone’s store is a copy paste of each other but with different colors and positions of items. Other than that, it’s great for statistics. No other complaints.