Valley Mobile

Name: Valley Mobile
Rating: 4.8 (18107 reviews)
Author: Valley National Bank

Finance

Free

18K Ratings
Ages

4+
Years
Category

Finance
Developer

Valley National Bank
Language

EN
+ 2 More
Size

118.2
MB

Valley's Mobile Banking App provides you with direct access to your Valley accounts anytime, any place. View account balances and history, pay bills, deposit checks, transfer funds and view statements for your Valley accounts right from your mobile device. You can also access your account information without logging in by using quick balance, balance widgets and push notifications! Additional features: • Locate Valley branches and ATMs • View copies of cleared checks • Login with Touch ID • Spanish translation available You must be enrolled in Valley’s Personal Online Banking to access the mobile app. Download the app or visit us at valley.com to register. Valley’s online and mobile banking are free, but messaging and data rates may apply. SAFE AND SECURE Bank confidently knowing your account is secure. Valley uses SSL (Secure Socket Layer) encryption to communicate securely through all mobile devices. *Must be enrolled in VBankWorks® Online Banking. Online and Mobile Banking are FREE from Valley National Bank, but messaging and data rates may apply. **Must have Bill Pay setup previously in VBankWorks Online Banking.

Ratings & Reviews

4.8

out of 5

18K Ratings

Employee advice
11/11/2020

Qqhakcfllcvlbb146?
I work for the bank and I think there are somethings that could be improve with the app. First, the app should be able to link to Zelle or another platform for quick transfers.Second; the app should help the customer schedule a meeting with an universal banker if the customer has a busy schedule. This would help customers by allowing them to pick a day, time and place. It would help the bank because the universal bankers would receive less calls and the system would tell them what the customer is looking for so they will be prepared with answers and documentation.Another aspect to improve is the branch location. When you are on the map section and you tap on a branch for information, the app shows you the address, hours of operation, and phone number. I believe the app should also show icons for the services offer at each branch. The icons should include: ATM, Drive thru, Coin machine, security box if available, notary services (for bank docs).
Employee advice
11/11/2020

Qqhakcfllcvlbb146?

I work for the bank and I think there are somethings that could be improve with the app. First, the app should be able to link to Zelle or another platform for quick transfers.Second; the app should help the customer schedule a meeting with an universal banker if the customer has a busy schedule. This would help customers by allowing them to pick a day, time and place. It would help the bank because the universal bankers would receive less calls and the system would tell them what the customer is looking for so they will be prepared with answers and documentation.Another aspect to improve is the branch location. When you are on the map section and you tap on a branch for information, the app shows you the address, hours of operation, and phone number. I believe the app should also show icons for the services offer at each branch. The icons should include: ATM, Drive thru, Coin machine, security box if available, notary services (for bank docs).
App is junk.. Almost done with VB, altogether
09/09/2023

Sea_Pig
I have been using the internet site to manage my Valley Bank checking accounts for about 4 months now. I recently decided about a week ago to start using the app. Nothing but a big problem since that time. I tried logging in to the app with the same exact user name and password that I have been using on the internet for months now.. I have never been able to log in yet on the app. Every day after my first log in attempt, I get a “sorry” message that says “for your security, you will not be able to log in for 6 hours.” I deleted the app today after about 5 days of not being able to log in. Also, I am still waiting for a VB. Credit card that I applied for in early July… almost two months ago.. Almost done with Valley Bank in all aspects.. We’ll see. If all business relationships are about rapport and results, the rapport is great, but the results are severely lagging.. That’s my 4 month experience with Valley Bank.
App is junk.. Almost done with VB, altogether
09/09/2023

Sea_Pig

I have been using the internet site to manage my Valley Bank checking accounts for about 4 months now. I recently decided about a week ago to start using the app. Nothing but a big problem since that time. I tried logging in to the app with the same exact user name and password that I have been using on the internet for months now.. I have never been able to log in yet on the app. Every day after my first log in attempt, I get a “sorry” message that says “for your security, you will not be able to log in for 6 hours.” I deleted the app today after about 5 days of not being able to log in. Also, I am still waiting for a VB. Credit card that I applied for in early July… almost two months ago.. Almost done with Valley Bank in all aspects.. We’ll see. If all business relationships are about rapport and results, the rapport is great, but the results are severely lagging.. That’s my 4 month experience with Valley Bank.
Not the best
11/30/2020

ElleMhid1788
This bank overall is not the best. I wish I chose another bank but that’s besides the point. There is no option for Zelle which is frustrating and there’s no easy way on the app to send money to others. The whole reason I wanted a bank account was to bot have to use cash sending apps. Also it takes the bank long to update the real balance. For example I can order something but it will take the bank 3 or more days to even take note of the transaction and they constantly show an incorrect balance so if I don’t remember or keep track of what I buy there’s a chance to go be negative in the account . Also when I have tried mobile check deposit it does not work and there’s no reason as to why so I always have to end up going to the bank. It took 2 weeks for a check from the government to process ! Please consider any other bank .
Not the best
11/30/2020

ElleMhid1788

This bank overall is not the best. I wish I chose another bank but that’s besides the point. There is no option for Zelle which is frustrating and there’s no easy way on the app to send money to others. The whole reason I wanted a bank account was to bot have to use cash sending apps. Also it takes the bank long to update the real balance. For example I can order something but it will take the bank 3 or more days to even take note of the transaction and they constantly show an incorrect balance so if I don’t remember or keep track of what I buy there’s a chance to go be negative in the account . Also when I have tried mobile check deposit it does not work and there’s no reason as to why so I always have to end up going to the bank. It took 2 weeks for a check from the government to process ! Please consider any other bank .
DISAPPOINTED
11/26/2023

Dottityndell
I have been with Valley Bank (started with Midland in 1973) and whatever we’re doing is not turning out too well we’ve had problems from the day that you installed your and then that’s in quotes new system. We are seriously thinking about switching to TD Bank. Their hours are better than much more efficient and I’m sorry but we can’t fool around with our money.
DISAPPOINTED
11/26/2023

Dottityndell

I have been with Valley Bank (started with Midland in 1973) and whatever we’re doing is not turning out too well we’ve had problems from the day that you installed your and then that’s in quotes new system. We are seriously thinking about switching to TD Bank. Their hours are better than much more efficient and I’m sorry but we can’t fool around with our money.

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

Version 2025.10.1.2

12/10/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data