I’ve been used to Nest cameras and their app of how they record 24/7 and flag motion.I just had ICRealtime cameras installed on our house and only want to access the cameras live and playback on my ipad and iphone.Just the basic process of watching live and playback is so inconsistent. Works sometimes and then doesn’t work. Example, during playback it would be nice to scroll through the playback and see the video display with the scroll. Instead I have to press the fast forward button and sometimes pressing it nothing happens. Sometimes I select what cameras I want to view for playback and go to playback and press Play button and nothing happens. This app is very old school and really needs a modern interface.

Horrid, they have taken away to add devices from outside the network, where most clients are when I add devices. You know business owners that want to keep and eye on the office from home. I like their stuff a lot been with them for10 plus years but they’ve screwed the pooch on this one!

Two of us have this app on our phones. I installed the app on my husband’s phone and on my own phone. We have the same phone, and I followed the same download process for each. So why does it behave differently on the two phones? It’s incredibly frustrating and non-intuitive to try to figure out. He can see all of our cameras on the live feed when he opens the app. I see a bunch of blank squares, requiring me to click multiple times to select the camera I want to view in each box. Why is it different on our two phones? Why can’t I save any preferences of which cameras I want to view each time? And why isn’t it obvious to the app that since we have four cameras, those are the four feeds I’d like to see? I hate this app.

We recently had the alarm in our home get tripped. We have contractors coming and going from the home, but nobody was scheduled when the alarm went off. So, we wanted to see who had entered. The playback is horrid. When I enter the time frame I want to watch, it starts playback a HOUR before the time I actually want to see. I can’t fast forward and I can’t scrub the timeline to the correct time. I can’t sit around and watch a hour worth of playback with my job. We didn’t need Law Enforcement this time. However, if we needed playback as evidence, I don’t trust this app to work properly enough and that’s scary.