rideRTC

Name: rideRTC
Rating: 2.5 (210 reviews)
Author: Regional Transportation Commission of Southern Nevada

Travel

Only for iPhone

Free

210 Ratings
Ages

4+
Years
Category

Travel
Developer

Regional Transportation Commission of Southern Nevada
Language

EN
+ 9 More
Size

69.9
MB

iPhone

Introducing RideRTC, the all-in-one transit app for Southern Nevada residents and visitors. RideRTC is the easy way to buy transit passes, plan your trip, and access customer service--right from your phone! RideRTC is a complete transit tool. The app is easy to setup and use--you'll never buy a paper ticket again.

Ratings & Reviews

2.5

out of 5

210 Ratings

Expiration
01/15/2024

kleverkim623
I’ve used this app for years and it’s pretty easy to use and convenient but I have one MaJOR issue with it. If I buy, for example, a 15 day pass but don’t active it, why does it expire in 15 days anyways??? What is the point in even having the option to activate a bus pass if the expiration is set?? I bought the pass ahead of time thinking “oh I can buy it and when I activate it THEN it’ll expire in 15 days”. No unfortunately it doesn’t work like that and it’s stupid. So I just wasted money on a 15 day pass for it to only be activated for 2 days before it expired. 🙃 Take away the activation feature it’s useless OR don’t expire my inactivated passes!!!!
Expiration
01/15/2024

kleverkim623

I’ve used this app for years and it’s pretty easy to use and convenient but I have one MaJOR issue with it. If I buy, for example, a 15 day pass but don’t active it, why does it expire in 15 days anyways??? What is the point in even having the option to activate a bus pass if the expiration is set?? I bought the pass ahead of time thinking “oh I can buy it and when I activate it THEN it’ll expire in 15 days”. No unfortunately it doesn’t work like that and it’s stupid. So I just wasted money on a 15 day pass for it to only be activated for 2 days before it expired. 🙃 Take away the activation feature it’s useless OR don’t expire my inactivated passes!!!!
Good app
07/23/2017

FoxShepard
UPDATED REVIEW: I'm going to assume the issue regarding having to repeatedly activate longer passes has been fixed as stated in the version notes for the last update (can't verify this since I'm no longer in Vegas), and I'm increasing my rating from 3 stars to 4. I used this app a lot to buy passes and never had any issues. Loved the convenience of showing or scanning the pass on my phone when boarding the bus. I think the app still has some room to grow, but this is more high-tech than a lot of cities' bus systems. ORIGINAL REVIEW: I like being able to buy a pass through the mobile app and just have to show it on my phone to the driver when I board a bus, but there's one part of the design that's just makes absolutely no sense. I bought a 15-day residential pass and found that the pass wouldn't stay in an active state -- I had to activate the pass every time I boarded a bus (even multiple times in one day). I called RTC customer service thinking there must be a problem with the app, but the rep checked with someone who told her that the app is working as designed. That's a really bad (and inexplicable) design. Once you activate your pass, it should stay active for the entire length of the pass.
Good app
07/23/2017

FoxShepard

UPDATED REVIEW: I'm going to assume the issue regarding having to repeatedly activate longer passes has been fixed as stated in the version notes for the last update (can't verify this since I'm no longer in Vegas), and I'm increasing my rating from 3 stars to 4. I used this app a lot to buy passes and never had any issues. Loved the convenience of showing or scanning the pass on my phone when boarding the bus. I think the app still has some room to grow, but this is more high-tech than a lot of cities' bus systems. ORIGINAL REVIEW: I like being able to buy a pass through the mobile app and just have to show it on my phone to the driver when I board a bus, but there's one part of the design that's just makes absolutely no sense. I bought a 15-day residential pass and found that the pass wouldn't stay in an active state -- I had to activate the pass every time I boarded a bus (even multiple times in one day). I called RTC customer service thinking there must be a problem with the app, but the rep checked with someone who told her that the app is working as designed. That's a really bad (and inexplicable) design. Once you activate your pass, it should stay active for the entire length of the pass.
It’s ok, but not ideal for tourist
12/13/2023

luna alr
I used this app to ride the bus around Vegas strip. I was with one other adult and child. There are a few issues with this app using tap to go functionality- you have to first load money onto the app, so you may end up loading more money than you will use. Second, you can’t buy multiple trips with the same device at one time which meant the other adult needed to set up their own payment on their phone and the kid who had no phone I couldn’t pay for at all with my phone if I used it for myself so we resorted to cash for him.
It’s ok, but not ideal for tourist
12/13/2023

luna alr

I used this app to ride the bus around Vegas strip. I was with one other adult and child. There are a few issues with this app using tap to go functionality- you have to first load money onto the app, so you may end up loading more money than you will use. Second, you can’t buy multiple trips with the same device at one time which meant the other adult needed to set up their own payment on their phone and the kid who had no phone I couldn’t pay for at all with my phone if I used it for myself so we resorted to cash for him.
Can no longer buy residential passes
07/26/2023

Average Worker23
I’ve been using this app to buy bus passes for years with little to no issues but they recently made it so u have to travel to the Bonneville Transit center just to get a residential pass which defeats the purpose of the app because I don’t have a car and need the bus to get to and from work etc. On the app it says u can buy the pass and it was just working fine a couple of days ago but I ended up having to call customer service just for them to tell me u can’t buy them online anymore, next time they should give a warning before doing this or just remove the residential option all together so people don’t almost miss work like I did
Can no longer buy residential passes
07/26/2023

Average Worker23

I’ve been using this app to buy bus passes for years with little to no issues but they recently made it so u have to travel to the Bonneville Transit center just to get a residential pass which defeats the purpose of the app because I don’t have a car and need the bus to get to and from work etc. On the app it says u can buy the pass and it was just working fine a couple of days ago but I ended up having to call customer service just for them to tell me u can’t buy them online anymore, next time they should give a warning before doing this or just remove the residential option all together so people don’t almost miss work like I did

This app update provides faster load times and modernizes the appearance. Along with bug fixes, we’ve made improvements to accessibility features, including greater support for screen readers.

Version 7.8.35

06/02/2025

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