Webster Bank Mobile App

Name: Webster Bank Mobile App
Rating: 4.7 (21171 reviews)
Author: Webster Bank®

Finance

Free

21K Ratings
Age Rating

4+
Years
Category

Finance
Developer

Webster Bank®
Language

EN
English
Size

56.6
MB

This app is for Webster Bank clients enrolled in Personal Online Banking. * Bank securely from your mobile device with the Webster Bank Mobile App. Manage your account whenever — and wherever — you want. - Deposit checks using the camera on your phone or iPad - Instance Balance - view account balances without logging in - Transfer money between accounts - Add payees to pay bills quickly and easily - Zelle - securely send, request, and receive money through your mobile device - View real-time account balances and transaction history - Find ATM and branch locations To start using mobile banking, download the Webster Bank Mobile app. You can enroll in Personal Online Banking by choosing ‘Enroll now’ on the login screen. For more information, please contact Client Services at 800.325.2424 *This App also supports Brio Direct, powered by Webster Bank, N.A. Carrier data rates may apply.

Ratings & Reviews

4.7

out of 5

21K Ratings

SMS notifications
08/16/2023

Sharpie3
transaction SMS notifications do not work as they should. the old version of the app sent me the exact amount that was charged at the time, this app sends (or not) messages without details at some odd times, never at the time when I'm doing transactions. Previously, it was immediately clear whether the transaction passed or not, and now you have to log in to your account every time and check in case of doubt. sometimes it's not possible because there are people around. earlier, you could just glance at the phone discreetly and it was known. I'm talking about this because I had several situations where the card reader jammed, I got an SMS from the bank with the transaction passed, and the seller wanted to make the transaction again because he thought it had failed. Only after showing him the SMS did he believe that one transaction had taken place. Notifications can now only be set from a given amount up or down, and as I mentioned before, they do not show the exact sum and Real time. it's frustrating.
SMS notifications
08/16/2023

Sharpie3

transaction SMS notifications do not work as they should. the old version of the app sent me the exact amount that was charged at the time, this app sends (or not) messages without details at some odd times, never at the time when I'm doing transactions. Previously, it was immediately clear whether the transaction passed or not, and now you have to log in to your account every time and check in case of doubt. sometimes it's not possible because there are people around. earlier, you could just glance at the phone discreetly and it was known. I'm talking about this because I had several situations where the card reader jammed, I got an SMS from the bank with the transaction passed, and the seller wanted to make the transaction again because he thought it had failed. Only after showing him the SMS did he believe that one transaction had taken place. Notifications can now only be set from a given amount up or down, and as I mentioned before, they do not show the exact sum and Real time. it's frustrating.
Buggy
05/02/2025

MK93019
I love Webster as a bank, lovely people to work with. That being said, the app needs work.A few years ago they upgraded the system entirely to improve functionality. I’ve had more issues with this version than I ever did with the old version.NOTE - None of my issues really impact money, however the issue really lies with reliability and some basic features that are missing.1. Face ID - Three times now the app has forgotten my face ID. I then have to log back in and re-enable it. This comes randomly, I don’t mess with any settings that would cause this to occur.2. Freezing - The app just won’t open the login screen. It just freezes. This occurs regularly. This occurred on my old phone just as much as the new phone I picked up less than a year ago. Due to that it’s not an issue with my device.3. Credit Card Payments - I have a Webster credit card. The balance of that credit card shows up on the app. However I cannot pay that balance on the app or desktop site. I have to go to a completely separate website unrelated to Webster to pay it. For lack of a better term this is dumb, and I don’t care if there is a business / regulatory reason why I can’t pay my Webster CC balance on the app. Literally every CC I have can be paid on their mobile app.
Buggy
05/02/2025

MK93019

I love Webster as a bank, lovely people to work with. That being said, the app needs work.A few years ago they upgraded the system entirely to improve functionality. I’ve had more issues with this version than I ever did with the old version.NOTE - None of my issues really impact money, however the issue really lies with reliability and some basic features that are missing.1. Face ID - Three times now the app has forgotten my face ID. I then have to log back in and re-enable it. This comes randomly, I don’t mess with any settings that would cause this to occur.2. Freezing - The app just won’t open the login screen. It just freezes. This occurs regularly. This occurred on my old phone just as much as the new phone I picked up less than a year ago. Due to that it’s not an issue with my device.3. Credit Card Payments - I have a Webster credit card. The balance of that credit card shows up on the app. However I cannot pay that balance on the app or desktop site. I have to go to a completely separate website unrelated to Webster to pay it. For lack of a better term this is dumb, and I don’t care if there is a business / regulatory reason why I can’t pay my Webster CC balance on the app. Literally every CC I have can be paid on their mobile app.
Zero stars probably changing banks
08/03/2023

Mad……..
New app is a horrible my checking account was missing took 3 days to get it back .. was calm and patient because I get it new technology can have glitches……now my mom says my account is showing on her app. When she called they insisted it was hers and now a manager has to call her back… excuse me what? She is not a joint account holder we do not have the same address and it’s my name on my account along with my name being on many of the withdrawals …...thankfully it’s my own mother but what if it were a stranger or someone who takes advantage now I have to do fraud alerts and check to make sure my account isn’t magically drained because it is also under someone else name in addition to my moms and they have full access to my information ! I literally contemplating taking legal action this is insane! It’s is a huge violation problem I’m not one to call people out on error but this is a HUGE error I have never had a problem with this bank and have been with them my entire banking life and it’s sad to have to feel like I need to change everything now
Zero stars probably changing banks
08/03/2023

Mad……..

New app is a horrible my checking account was missing took 3 days to get it back .. was calm and patient because I get it new technology can have glitches……now my mom says my account is showing on her app. When she called they insisted it was hers and now a manager has to call her back… excuse me what? She is not a joint account holder we do not have the same address and it’s my name on my account along with my name being on many of the withdrawals …...thankfully it’s my own mother but what if it were a stranger or someone who takes advantage now I have to do fraud alerts and check to make sure my account isn’t magically drained because it is also under someone else name in addition to my moms and they have full access to my information ! I literally contemplating taking legal action this is insane! It’s is a huge violation problem I’m not one to call people out on error but this is a HUGE error I have never had a problem with this bank and have been with them my entire banking life and it’s sad to have to feel like I need to change everything now
Bring back the old Webster app…
11/02/2025

Turkey 101º
This is (currently) a horrible app. I expect improvements will come, but right now it’s worse than the old Webster app which wasn’t great, but at least similar to the website, so familiar. Update Nov 2023 - So then apparently improvements are not coming. App has actually changed for the worse. Today the quick balance feature says I need to call them for some reason or other. What a joke! Why they decided to replace a workable app with this abomination is a mystery. I guess I’ll just have to find a new bank with an app that that actually works. Follow up Nov 2025 - I have nothing but problems with this app! Sometimes works sometimes not. Sometimes not working with wifi but works with cellular connection. And it is the only app I experience that problem with. Go to check quick balance sometimes and get a login information incorrect message. Later it’s okay again! Never an explanation or down for service message! Hit or miss with this joke of an app, as reliable as a broken clock!
Bring back the old Webster app…
11/02/2025

Turkey 101º

This is (currently) a horrible app. I expect improvements will come, but right now it’s worse than the old Webster app which wasn’t great, but at least similar to the website, so familiar. Update Nov 2023 - So then apparently improvements are not coming. App has actually changed for the worse. Today the quick balance feature says I need to call them for some reason or other. What a joke! Why they decided to replace a workable app with this abomination is a mystery. I guess I’ll just have to find a new bank with an app that that actually works. Follow up Nov 2025 - I have nothing but problems with this app! Sometimes works sometimes not. Sometimes not working with wifi but works with cellular connection. And it is the only app I experience that problem with. Go to check quick balance sometimes and get a login information incorrect message. Later it’s okay again! Never an explanation or down for service message! Hit or miss with this joke of an app, as reliable as a broken clock!

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

Version 25.2.100 Mar 12

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Webster Financial Corporation
Size: 56.6 MB
Category: Finance
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More