Uber Eats: Food & Groceries

Name: Uber Eats: Food & Groceries
Rating: 4.8 (10284026 reviews)
Author: Uber Technologies, Inc.

Fresh grocery delivery & more

Free

10M Ratings
Ages

13+
In-App Controls
Category

Food & Drink
Developer

Uber Technologies, Inc.
Language

EN
+ 38 More
Size

358.8
MB

Get food delivery to your doorstep from thousands of amazing local and national restaurants. Find the meal you crave and order food from restaurants easily with the Uber Eats app. Track your order in real-time. FIND YOUR FAVORITE FOOD & RESTAURANTS Order food from nearby restaurants and search by cuisine, restaurant name, dish, and meal. Food delivery options for you to order and enjoy including pizza, burritos, burgers, sushi, donuts, and Chinese takeout. Prefer pickup? Skip the line and reservations and choose to pick up your order instead. Choose your favorite delivery options with the Uber Eats app now. SUBSCRIBE TO UBER ONE For $9.99 per month, Uber One subscribers enjoy $0 Delivery Fee and up to 10% off orders over $15 at participating non-grocery stores (and 5% off orders over $35 at participating grocery stores) available on Uber Eats. Members are also eligible for rewards, perks, coupons, and offers. View full Uber One Terms & Conditions in app. ORDER ALMOST ANYTHING, ANYTIME Order household needs from your favorite drug stores, supermarkets, and pet shops. Baby food or diapers, pharmacy needs, beauty products and cosmetics. Grocery staples like bread and milk, bananas and produce, flowers and plants, packaged foods or frozen treats. SIMPLE DELIVERY ORDERING Pick your food order from any menu and add it to your cart with a few taps. That’s it. Uber Eats makes it easy to order food delivery online or through the app and have it delivered by restaurants and delivery people near you. Or, schedule your order in advance for a delivery person to pick it up later. Your choice! ORDER FOOD AHEAD WITH PICKUP Now you can also order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart, and skip the lines to the restaurant to get your food. REAL-TIME ORDER TRACKING Track your food delivery order on a map as it heads your way. See the estimated arrival time at your address. Get notified when your order arrives. FIND SOME OF YOUR FAVORITE NATIONAL RESTAURANTS Some of our food delivery partners include: Pizza Hut, Little Caesars, Buffalo Wild Wings, Papa Johns, Shake Shack, Domino’s Pizza, Nando’s, Burger King, CAVA, A&W, Chick-fil-A, Chipotle, Dunkin', IHOP, KFC, McDonald's, Panda Express, Panera, Popeyes, Shake Shack, Sonic, Starbucks, Subway, Sweetgreen, Taco Bell, Tim Hortons, Wendy's, Five Guys, Jersey Mikes, White Castle, Jack in the Box, Outback Steakhouse, Red Lobster. FIND PHARMACIES, GROCERY STORES, AND MORE Order from grocers such as Albertsons and SEG. Other delivery partners in the pharmacy, convenience, and retail space include CVS, Walgreens, 7-Eleven, Wawa, Gopuff, BevMo!, and Total Wines.Order from stores such as Walmart, Walgreens, CVS and Safeway. Other delivery partners include Petco, Drizly, and Favor. ABOUT UBER EATS Uber Eats is the way to order the food you love through an easy delivery experience. Uber Eats is available in hundreds of cities around the world. Enter your delivery address to explore restaurant and grocery delivery options near you. AVAILABLE INTERNATIONALLY Join the thousands of others in your city who use the Uber Eats app to order from their favorites restaurants and schedule delivery Uber Eats is currently available in cities and metro areas including Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Brussels, Cape Town, Chicago, Dallas, Denver, Johannesburg, Glasgow, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Nashville, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Warsaw, and Washington DC. Uber Eats helps you find food delivery around the world. See full list of available countries in the app.

Events

MAJOR UPDATE
Introducing family sharing

Add an additional adult and teen accounts to your Uber One membership—at no extra cost. Terms and conditions apply.

Ratings & Reviews

4.8

out of 5

10M Ratings

They changed me for a whole order for a cancellation fee
02/24/2025

Dimeeyez
I don’t really right reviews, but Uber eats charged me a whole order for canceling my order right away, I placed the order and didn’t realize I had my Work address in there, I tried to find anything I said change address up there there was nothing, so I clicked on help and the only thing that came up was cancel, so I clicked on it, so I can put my home address in there, then I got an email saying I was charged the whole order for canceling, and the restaurant charged me for it, so I contacted the restaurant, and they said they never charged me for anything, they said they never even made the order, they said Uber charged me, Uber said once the merchant accepts the order they charge you, and you can’t get a refund, I canceled that order immediately, I’m not gonna have the food delivered to my job when I’m at home it defeats the purpose, so they stole my money, so I don’t have my money back and I don’t have the food I ordered, every time you request to speak to a manager or supervisor nobody somebody’s always gonna call you back. I’ve been waiting two hours for a manager to call me back. You charge extra for the food. More than a restaurant you’ll charge delivery fees, and tips, then you’ll charge a whole order for cancellation it’s outrageous, for that mess in trouble I might as well go and get my own food, or go through DoorDash that gives you an option to change your address Uber eats don’t have to worry about me ever again.
They changed me for a whole order for a cancellation fee
02/24/2025

Dimeeyez

I don’t really right reviews, but Uber eats charged me a whole order for canceling my order right away, I placed the order and didn’t realize I had my Work address in there, I tried to find anything I said change address up there there was nothing, so I clicked on help and the only thing that came up was cancel, so I clicked on it, so I can put my home address in there, then I got an email saying I was charged the whole order for canceling, and the restaurant charged me for it, so I contacted the restaurant, and they said they never charged me for anything, they said they never even made the order, they said Uber charged me, Uber said once the merchant accepts the order they charge you, and you can’t get a refund, I canceled that order immediately, I’m not gonna have the food delivered to my job when I’m at home it defeats the purpose, so they stole my money, so I don’t have my money back and I don’t have the food I ordered, every time you request to speak to a manager or supervisor nobody somebody’s always gonna call you back. I’ve been waiting two hours for a manager to call me back. You charge extra for the food. More than a restaurant you’ll charge delivery fees, and tips, then you’ll charge a whole order for cancellation it’s outrageous, for that mess in trouble I might as well go and get my own food, or go through DoorDash that gives you an option to change your address Uber eats don’t have to worry about me ever again.
Worst Customer Experience of My Life
06/28/2022

Irod0429
Due to work circumstances I was at a hotel with no food options nearby. I am in a foreign country, with nothing in walking distance, no money for both food and a taxi. I dont have enough food packed in my lunchbox for the whole trip, so I have no other options but to Uber Eats. I put an order in for the cheapest food I can find (Churches). My card was not accepted. I tried several times before realizing it was my bank putting a fraud alert because they havent changed my status to always traveling. I called and got that sorted. Then tried to add my payment method back. The app not said there was an error multiple times. I reached out to customer support who told me that their policy has a daily verification limit that if reached you cannot add payment methods. My apple pay and Paypal options were not being allowed to connect to the app either… at this point I have been dealing with this for hours, painfully starving, nauseated, and it was about to affect the work trip I was on because I was getting very ill from having no food. The customer service rep proceeded to say sorry but there is nothing they can do. No exceptions. This is a big flaw in Uber Eats policy that they have no way to verify users for instances like this. I deleted the app and will never use it again because even if I am gracious about this one extreme circumstance that they failed me on, I will never forget how they didn’t help me when I needed the help most.
Worst Customer Experience of My Life
06/28/2022

Irod0429

Due to work circumstances I was at a hotel with no food options nearby. I am in a foreign country, with nothing in walking distance, no money for both food and a taxi. I dont have enough food packed in my lunchbox for the whole trip, so I have no other options but to Uber Eats. I put an order in for the cheapest food I can find (Churches). My card was not accepted. I tried several times before realizing it was my bank putting a fraud alert because they havent changed my status to always traveling. I called and got that sorted. Then tried to add my payment method back. The app not said there was an error multiple times. I reached out to customer support who told me that their policy has a daily verification limit that if reached you cannot add payment methods. My apple pay and Paypal options were not being allowed to connect to the app either… at this point I have been dealing with this for hours, painfully starving, nauseated, and it was about to affect the work trip I was on because I was getting very ill from having no food. The customer service rep proceeded to say sorry but there is nothing they can do. No exceptions. This is a big flaw in Uber Eats policy that they have no way to verify users for instances like this. I deleted the app and will never use it again because even if I am gracious about this one extreme circumstance that they failed me on, I will never forget how they didn’t help me when I needed the help most.
Tried to fixed my own problem, but instead got punished for it - thieves.
08/12/2018

IDK Jonny
So I used to use Postmates and Door Dash until I noticed how they didn’t care for customer service, and if anything happened with you’re experience with them then you’re SOL. I used UberEats and I do love how if the restaurant makes a mistake they’re willing to help you out, but I had the worst experience just because I made a mistake and tried to fix the issue myself. If I would’ve been able to cancel my order within the 5 seconds that I placed it, the the restaurant would have never made it and I could’ve re-ordered; however, I like several others have had to deal with waiting on the line just to get horrendous customer service from representatives that transfer you without consent and have to explain to the next unhelpful person. I’ve never had to deal with something like this and feel like I shouldn’t have to especially if I tried to fix my own mistake without needing my money back. If your company is going to allow this type of behavior and service over a petty few dollars, then I’m willing to scoop down to your level and actually dispute the charges and be done with your app because when someone doesn’t give you your money you cancel their accounts so I heard. And to anyone reading this don’t make the same mistake I did, make sure that you are 100% certain that’s what you want, or else you’ll go through the same ordeal as I did trying to get it resolved.
Tried to fixed my own problem, but instead got punished for it - thieves.
08/12/2018

IDK Jonny

So I used to use Postmates and Door Dash until I noticed how they didn’t care for customer service, and if anything happened with you’re experience with them then you’re SOL. I used UberEats and I do love how if the restaurant makes a mistake they’re willing to help you out, but I had the worst experience just because I made a mistake and tried to fix the issue myself. If I would’ve been able to cancel my order within the 5 seconds that I placed it, the the restaurant would have never made it and I could’ve re-ordered; however, I like several others have had to deal with waiting on the line just to get horrendous customer service from representatives that transfer you without consent and have to explain to the next unhelpful person. I’ve never had to deal with something like this and feel like I shouldn’t have to especially if I tried to fix my own mistake without needing my money back. If your company is going to allow this type of behavior and service over a petty few dollars, then I’m willing to scoop down to your level and actually dispute the charges and be done with your app because when someone doesn’t give you your money you cancel their accounts so I heard. And to anyone reading this don’t make the same mistake I did, make sure that you are 100% certain that’s what you want, or else you’ll go through the same ordeal as I did trying to get it resolved.
This app is utterly garbage.
04/08/2024

kehinda
I’m only giving this app 5 stars so people can read my review. For starters I use this app a lot while at work and it seems like there is always a problem ordering food. I ordered food at 7:45, it’s 8:57 now and i still don’t even have a driver assigned to my order. I can’t cancel because I’ll get charged $20. I wish I could post the screenshots of the chat. I stopped using door dash because every delivery driver just takes your food. For example I ordered an All-In bundle from Wingstop, it included 20 boneless wings, 6 tenders and a large fry. I didn’t get my large fry and when I tried to get a refund the “Uber Eats support team” (if that’s what you want to call them) told me I wasn’t eligible for a refund. It was $7 for the fries but the fact I can’t get a refund for something I didn’t even get is beyond ridiculous. Don’t let me get started on the actual people that you can talk to. They give you the wrap around for something, when at the start of the conversation they could solve the problem right then and there. At this point I’m going back to picking my food up. Between delivery drivers stealing my food, my food being an hour late and being cold ( you also can’t get a refund if your food is cold because they have “insulated bags”), and not getting refunds for items I never received in the first place. Don’t waste your time on an app that doesn’t even have an actual person in the United States to talk to. Something has to give with these food apps. Please don’t waste your time on this app, they are scam artists.
This app is utterly garbage.
04/08/2024

kehinda

I’m only giving this app 5 stars so people can read my review. For starters I use this app a lot while at work and it seems like there is always a problem ordering food. I ordered food at 7:45, it’s 8:57 now and i still don’t even have a driver assigned to my order. I can’t cancel because I’ll get charged $20. I wish I could post the screenshots of the chat. I stopped using door dash because every delivery driver just takes your food. For example I ordered an All-In bundle from Wingstop, it included 20 boneless wings, 6 tenders and a large fry. I didn’t get my large fry and when I tried to get a refund the “Uber Eats support team” (if that’s what you want to call them) told me I wasn’t eligible for a refund. It was $7 for the fries but the fact I can’t get a refund for something I didn’t even get is beyond ridiculous. Don’t let me get started on the actual people that you can talk to. They give you the wrap around for something, when at the start of the conversation they could solve the problem right then and there. At this point I’m going back to picking my food up. Between delivery drivers stealing my food, my food being an hour late and being cold ( you also can’t get a refund if your food is cold because they have “insulated bags”), and not getting refunds for items I never received in the first place. Don’t waste your time on an app that doesn’t even have an actual person in the United States to talk to. Something has to give with these food apps. Please don’t waste your time on this app, they are scam artists.

We update the Uber Eats app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update: - Performance improvements - Localization updates Love the app? Rate us! Your feedback keeps the Uber Eats engine running. Have a question? Tap Help in the Uber Eats app or visit help.uber.com.

Version 6.318.10000 5d ago

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The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- Search History
- Identifiers
- Usage Data
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Data Linked to You

The following data may be collected and linked to your identity:
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- Financial Info
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- Contact Info
- User Content
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Accessibility

Information

Seller: Uber Technologies, Inc.
Size: 358.8 MB
Category: Food & Drink
Compatibility: Requires iOS 17.0 or later.

iPhone
Requires iOS 17.0 or later.

iPad
Requires iPadOS 17.0 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English and 38 more

English, Arabic, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Singhalese, Slovak, Spanish, Swahili, Swedish, Tamil, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Age Rating: 13+

13+

This app has an age rating of 13+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.
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In-App Controls
Age Assurance

Infrequent
Alcohol, Tobacco, Drug Use or References

Contains
Advertising
User-Generated Content