I really like this setup. I like that I can tap to pay using the app and that all my transactions are automatically recorded. I have purchased five of these cards in the last month and I have drained two of them. However, today the app is not showing any of my cards or their respective balances! I could just go to use tap to pay to see if any still have funds but I’d prefer to know balances before I get to the cash register.

This is the WORST e-gift card app I have ever used, nothing but bugs and issues. If you randomly log in no details about your e-gift cards will be shown as this is a bug that causes the app to glitch and you won’t be able to access any card detail currently or previously. No amount of refreshing will solve or deleting the app. It will resolve itself in a few days when it feels like it. SECONDLY and the biggest problem is that it will randomly decide rather it wants to add the card to your Apple wallet and it will give you a “invalid card please contact your card issuer for more information” prompt when you try to add it to your Apple wallet . There is no reason why it does this it will RANDOMLY decide if it just wants to work or not. And after it tells you that you can’t add your card to Apple wallet you won’t be able to add ANY card on the app to Apple wallet . There is NO customer service number I could find tied to the app as I resulted in calling the BHN customer service number for support. This app is the worst and I put too much trust in this app. Don’t make the mistake I did and having hundreds of dollar e-gift cards stuck within the app.

If I could give it zero stars, I would. I received a Visa card as a gift and downloaded this app as directed and continually get told invalid try again later. I have redownloaded the app, nothing. There are absolutely NO options on the app for help, FAQ’s, contact info, NOTHING. If you read the other reviews it seems many people have the same issues and get no access to their money. I even attempted emailing the email address that whoever monitors these reviews puts in their responses when people complain, and guess what? A week later an NO RESPONSE! This has GOT to be some sort of scam, with the no communication or ability to get any assistance with any issues with using their app. So now, where does all this money go? I’m assuming at this point the developer is just pocketing it all. Avoid this app or any cards that use it at all cost. There is NO customer service and these people are THIEVES. Looking into filing a complaint with the BBB and whatever other entity they can be reported to.

I was given a digital card with an amount on it from a class action settlement. I took a screenshot of the amount for my records. I have used it for 5 transactions and all of them are stated correctly. All charges are the correct amounts. The PROBLEM is the balance that is left is short. Meaning adding up all the correct 5 charges and the remaining balance the card shows that is left should equal the full amount I was given and it does not! It is short and there is no accounting for it. It’s like the amount was reduced on the card after I added it to my Apple Pay. Where is the money and why is my remaining balance short from the amount I started with? The company is the only one with access to take it. It does not show up in the transactions in any way. It is simply gone.UpdateAfter a day and this post the amount came back on that was missing. Then the next transaction I used it, once again the balance was off. It feels very odd that a banking app cannot keep the remaining balance correct and current.I would not currently ever choose to use this app. Maybe they will make it more reliable over time but it’s like if your banking account balance was always off, not stable enough to trust money with in my opinion.However, it does work and somehow self corrected in my case.