3+ PRO 12+

Needs work on sleep tracker.

The initial selling point was the sleep tracker function. I looked through smart watches for about 3 day before making my final decision and the sleep tractor was my selling point. I wanted to track my irregular sleep patterns in hope to find a solution to my insomnia so I purchased the 3PLUS Vibe+ Pro, and about a week into owning the watch I learned that the sleep tracker was definitely not one of the watches strong points, although the other functions of the watch were spot on as far as advertised. All together the watch was a great buy. As long as you don’t buy the watch in hopes to look at your sleep patterns you’ll be extremely satisfied with the product.

Developer Response ,

Dear customer, we appreciate your purchase. We are sorry about your bad experience on the sleep track. The watch will automatically start tracking your sleep once you pair to your mobile device. The sleep is tracked only once per 24-hour cycle starting from 6pm in your time zone. I.e. if you sleep from 6pm to 11pm your watch will track your sleep for that sleep cycle but will not track any other sleep cycles until 6pm the next day.
We will soon do a customizable sleep time setting to the App, so you will be able to adjust your sleep track time accordingly. Please contact us at service@3plususa.com or call 1866-592-0184 M-F, 8am-3pm PST. Thank you!

Almost there

I bought the 3+Pro just to keep track of my steps and activity levels because my doctors didn’t think I was moving. It does so much more, which is great! I especially love the water resistance so I don’t have to keep taking it off every time I wash dishes😊. There are only two things I would like to see updates or changed in order for this to be a complete 5 star rating review: once you input your initial sign up weight, there isn’t a daily weigh-in option. I realize this is more about fitness but there are those that track that information together. You can edit it in your profile, but it won’t keep a graphic record of progress. That would be helpful. Especially when determining what work out or activity seemed to be a little more effective for the results one is looking for. The second thing is there is no actual sleep option. The unit apparently tracks your sleep but there is no way to put the unit to sleep. It’s a little annoying having the thing “wink” at me in the middle of the night when I need to go to the bathroom. Other than that, I am happy with it. 👍🏻

Developer Response ,

Dear customer, we thank you and appreciate your purchase and feedback. We are glad that you like our products. May we know which watch you have? Is it Vibe PRO? If it's Vibe PRO watch, you will be able to go to the settings in the watch and tap on Wake settings--> turn off Raise to wake, then your watch won't wink at you in the middle of night. We highly value and appreciate your feedbacks. We will continue to innovate our products. Please let us know more of your opinions and future questions by contacting us at service@3plususa.com or call 1866-592-0184 M-F, 8am-3pm PST. Thank you!

Love it

I just got the watch and I love it!!!! This price is great and it works great. Just some small problems that maybe there’s a way to do but I just don’t know how to do it. First one, is there a way you can control music while recording a workout. I don’t see a way which is really disappointing. Also is there a way to add different type of workouts. Like currently there is only outside run, walking, cycling, and indoor cycling. It would be nice if we could choose weights, cardio workout, etc...lots of people workout in classes and it would be nice to be able to choose something else.