85C Bakery Cafe 17+

Hello, I have been using this app to get my points at the store and it has been working fine, until recently. Whenever I try to open the app, a notice pop up saying: "System busy. Please check connection and check back later" i know for sure my connction is fine since I am able to go online with othet stuff and search the internet. Please help me resolve this issue so i can give this app the 5 star it should get.

So far I’m largely pleased with the app. It needs some tweaking to improve the user experience, I feel.

I experienced no issues signing up for an account and don’t see anything really wrong with using the card or redeeming rewards which are finally nice to see!

A couple nice-to-haves ....
1) Persistent log-in. It’s very annoying now days to be asked to log in after x amount of time. Like the Starbucks app, maybe a persistent logged in state and ask for my thumbprint or whatever only when redeeming and not asking for a password.

2) Ability to scan card anytime in the transaction. Sometimes a cashier is very quick and if I’m still pulling up my card (because I have to log in) and they already started pricing my items he or she has to do double work to clear it out, scan my card, and continue. I suspect this may be due to the point-of-sale system and not the reward program itself, tho.

Otherwise I’m sure this app will continue to get better over time. I’ve given it 4/5 for the login issue and hoping to see it improve.

The points required to redeem food items suddenly increased this month. Use to be 1 point equals 10 cents worth. For example, it would require 20 points to redeem a free Berrytale ($2 worth) in the past. Now, all of a sudden, they raised it to 30 points. And a lot of these deals had an expiration date of say 12/31, so I expected to be able to redeem them later on...but now they’re gone. I’ve accumulated quite some points as I’ve been a frequent customer, but now I’m waiting for the old deals to come back where the points are worth the same as before. I may even stop going to 85 Degrees all together if they don’t bring the deals back.