MyMedicalGuardian 4+

The time for locations and alerts is east coast time instead of medical device local time. Locations are only noted once an hour. Power and device connectivity is only noted once day.
Graphs over time do not show time axis values. They are are bundled up at y axis intersection. This app needs quality and usability check with corrections made. It’s bad what people try to get away with for our seniors.

This is one of the worst apps I have tried. We were told it would be able to do many things. Could not assign roles but only got message indicating not selected. No button to choose a role by names. Only thing we could do was add call list people without issue. Tried to set up for my mom and I and we got emails which had an approve button which did nothing but open the app which ultimately just opens a webpage instead of an app. On app side on login still stuck on “requested” for access even though approve button was clicked in in email messages to my mom who is account owner.

Really? No push notifications? Updating location hourly? How can this app still not be improved after 4 years of horrific reviews? Is anyone at the company checking the reviews? I was told by the sales person I would get notifications and clearly he was clueless. I really don’t know how this can be functional without them. Otherwise we might as well log in via web browser. Oh, and was not told it costs an extra $2.75 per month for text alerts. Maybe the risk of losing this revenue is why they won’t listen to these reviews after four years about push notifications? 🤔