AARP Now 4+

Life saver

AARP is a life-saving tool, especially, when it comes to scamming. I am the caretaker of my 86 year old Mother who has dementia. Before being diagnosed with this disease she was a brilliant thinker. She loved working with computers and on them. However, after my Dad died, she would sit on the computer a lot actually conversing with someone that we found out later was a scammer. Fortunately, the gentleman she spoke to was not able to get any money from her. I am an avid reader of AARP and fortunately I read an article on how these scammers work to make you think they are from Microsoft. My mom and I became one of your stories on the saddest occasion of our lives it was after the death of my brother. My mom purchased a computer and while I was working to create an obituary, someone claiming to be from BestBuy called demanding additional money from my mother in order for me to download the needed software to write the obituary. Fortunately, I had read about this technique and hung up on the guy and called BestBuy that had me speak to someone in their Fraud department. They helped me clear up the situation and I was able to relay what happened to my mom which taught her a very valuable lesson. Thank you for these articles they help.

If you have trouble connecting to your membership

I had missed the deadline to renew, so as soon as I restarted my membership, I installed this app. When I tried to set up the app, it asked me to enter my membership number to “connect my membership with my AARP account.” That is confusing, as what would be the difference between my membership account and my membership?
The app showed my membership as having expired, despite my logging in with the same credentials as on the web (where my membership was good and expiration was years in the future).
SOLUTION: I followed the activation link in the renewal-success email ON my iPhone. (I had already followed that link on desktop, but that didn’t activate my account on the app.) That link in the email on my iPhone brought the app up directly (no side trip to Mobile Safari!) and instantly activated my account on the app. That’s actually very cool, as many developers don’t connect straight to their apps. Hopefully this helps others.

Developer Response ,

Some members sign up for membership without adding an email address so your .org account and your membership can be separate if we don't tie them together. However, once that is done your account show in the app. If it's not, give us a call so we can make sure we have your most up to date info on file. 888 687 2277

Is this 2020 or 2010?

‘Cuz this app — the NEW app, replacing two no-longer-supported apps (AARP & AARP Member Benefits), looks like it was designed for iOS 3.
First of all, a non-Universal app that doesn’t even support landscape and must be viewed at 2X on an iPad is, IMO, pathetic. Who’s advising you on this stuff, some Windows programmer? And Universal is the minimum. No iPad version is just poor policy, especially for an app that wants to be as much as this one seems to.
But here is what really bugs me: If you are working in the app, filling out a form or registering for something, and need to switch to another app for some reason (e.g., to look something up), when you switch back to AARP Now, it opens back to the home page, all entries one had made being lost in the process. That is completely unacceptable.
This happened to me just the other day, as I tried to sign up for the driver safety course thru the app (my fundamental error, should have used a browser). I was almost all the way thru, then needed to check something in another app. When I switched back to AARP Now, I was backat the home page as described above. Meanwhile, my credit card was charged, but I cannot find any access to the course, and have not received a purchase confirmation. Because the app reset to home before the process was complete.
Fix these please…🤔😉😊

Developer Response ,

Thank you for this valuable feedback. We read every single review and we're eager to improve our app based on member experience. As for driver safety, please give our team a call so we can confirm your account: t 1-800-350-7025